Shopify Self-serve updates apps 2025

Web2Chat

Real-time chat and order updates to enhance customer support Show more

Web2Chat is an innovative app designed to streamline customer support by enabling users to check their order status directly within your store. By entering their email or order number, customers can self-serve and obtain real-time updates, significantly reducing the volume of support inquiries. This functionality not only enhances customer satisfaction but also liberates your support team to focus on more complex queries. During live chat interactions, support staff have seamless access to order details, facilitating quicker and more informed responses to customer inquiries. Web2Chat is an ideal solution for merchants seeking to improve communication channels and optimizing support efficiency with minimal effort. It is a perfect tool to elevate your store's service quality while maintaining smooth and hassle-free operations.

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Customer engagement

Streamlined communication

Real-time chat

Order updates

Efficient responses

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Recheck Order Editing + Upsell

$19-$299 / Month

9.1

10 Reviews

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Self serve order editing, Post purchase upsells & Refunds Show more

Recheck: Order Editing, Upsell is a dynamic app designed to enhance the customer experience by enabling self-serve order modifications. This app empowers customers to correct mistakes at checkout, such as updating personal details, changing cart items, and adjusting shipping preferences, leading to increased satisfaction and reduced support requests. For instances where the order value decreases, Recheck efficiently manages refunds by offering choices between direct source refunds or store credits. In addition to streamlining the order editing process, Recheck boosts average order value (AOV) by allowing businesses to create personalized upsell offers available post-purchase. The app integrates seamlessly with third-party logistics and warehouse management systems to ensure all order edits are synced effectively. Furthermore, Shopify Flow integration offers businesses the capability to set up complex order editing and marketing workflows, making Recheck a robust solution for retailers seeking to optimize checkout processes and drive sales growth.

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Post purchase upsells

Order editing

Manage refunds

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Self Storage Quote

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Create custom self-storage quotes easily, supporting various sizes and currencies. Show more

Self Storage Quote is a dynamic app designed to seamlessly integrate into your website, enabling customers to select and receive quotes for their ideal storage units. Catering to diverse storage needs, the app offers a variety of options including climate-controlled, RV, car, boat, and container units, each available in up to five different sizes. Designed for maximum customization, the app allows for tailored monthly pricing for durations ranging from 1 to 12 months, accommodating varying contract preferences without hassle. It also supports transactions in five major currencies—Dollars, Pounds, Euros, Yen/Yuan, and Franc—making it a versatile tool for businesses operating on a global scale. Self Storage Quote streamlines the quotation process, replacing complexity with ease and efficiency, empowering your customers to make well-informed decisions regarding their storage needs. By installing this app, you enhance your website’s functionality and offer unparalleled convenience to both your business and its clientele.

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Currency support

Custom storage quotes

Multiple unit sizes

Flexible contract lengths

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Cleverific Order Editing

$29-$299 / Month

8.1

310 Reviews

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Edit any order detail or let customers edit their orders Show more

Cleverific: Order Editing is a powerful app that empowers customers to make self-serve order modifications, significantly reducing the need for support interactions. This versatile tool allows seamless changes to billing addresses, exchanges of items, adjustments in product options, customizations, and tax modifications. Businesses can streamline their operations by using this single solution to manage all aspects of order editing. The app also offers automation capabilities through Flow, facilitating automations like gift additions with purchases and bundle splits. Furthermore, it enhances draft orders for diverse needs, such as sales, custom orders, wholesale, backorders, and preorders. By simplifying complex processes, Cleverific enables businesses to efficiently recover abandoned carts and improve customer satisfaction with detailed custom orders and enhanced invoicing.

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Recover abandoned carts

Self-serve changes

Edit billing address

Exchange items

Adjust product options

Add customizations

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In‑store Shopping Assistant

8.2

1 Reviews

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Mobile web-based shopping assistant for brick & mortar stores Show more

The In‑store Shopping Assistant, powered by ComeBy, revolutionizes the retail experience by enhancing sales and customer service efficiency. This innovative tool enables retailers to serve a higher volume of customers without the need for additional staff. By allowing shoppers to use their phones for self-service, the app simplifies the buying process with just a quick QR code scan, providing access to browse all available products seamlessly. The integration with existing Point of Sale (PoS) systems ensures smooth and speedy online checkouts, even during the busiest hours. Beyond immediate sales, the app captures valuable shopper contact details for re-marketing purposes, helping to foster long-term customer relationships. Retailers also benefit from AI-driven insights into shopper behaviors, empowering them to make data-informed decisions and further optimize their sales strategies. Ultimately, the In‑store Shopping Assistant provides a smarter, more efficient way for retailers to enhance customer satisfaction and increase sales.

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Qr code access

Capture contact details

Web-based self-serve

Online self-checkout

Ai behavior insights

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Relocate+ Order Editor

$9.99 / Month

9.1

20 Reviews

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Allow address edits, order canceling per your customized rules Show more

CC Relocate+ Order Editor is a powerful tool designed to streamline the order management process by allowing customers to edit addresses or cancel unfulfilled orders. By providing this flexibility, businesses can reduce customer service interactions, prevent lost packages, and save on unnecessary postage. Ideal for handling pre-orders, address typos, and shipping delays, the app offers customizable limitations on what changes can be made, taking into account product details, processing times, and location constraints. Customers can conveniently access the order editor through the order status page right after checkout, via order confirmation emails, or through their store accounts. Additionally, businesses can set specific restrictions, such as excluding certain products from changes or limiting the time window allowed for edits. The app also facilitates easy management by tagging orders that have been modified. Overall, CC Relocate+ Order Editor enhances customer satisfaction and operational efficiency.

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Order tagging

Custom rules

Address edit

Order canceling

Pre-order support

Shipping error prevention

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SuperLeadz by XIRCLS

$29.99-$299.99 / Month

7

6 Reviews

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Generate self-verified, high-quality leads & boost conversions Show more

SuperLeadz by XIRCLS is a powerful tool designed to optimize website conversions by identifying and engaging shoppers most likely to convert. The app offers advanced features to verify the authenticity and interest of potential leads, ensuring businesses target promising prospects effectively. It enables hyper-personalization of pop-ups and incentives based on a visitor's origin, frequency, and behavior, enhancing customer engagement through multi-offer pop-ups and smooth, one-click redemptions. Users can select from a range of pre-built pop-up templates or customize them to fit specific needs, leveraging URL targeting and source detection for advanced settings. The platform supports a variety of pop-up types, including age verification, cart pop-ups, and exit intent prompts, while offering comprehensive management tools like analytics, automation, and geo-location. By personalizing communication for distinct visitor segments and simplifying the redemption process, SuperLeadz ensures a seamless and rewarding shopping experience for customers.

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Campaign management

Analytics

Automations

Localization

Segmentation

Tagging

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Code Returns & Exchanges

$50-$300 / Month

(1.7/5)

3 Reviews

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Branded self-service Returns & Exchanges portal Show more

Code Returns & Exchanges is an innovative app designed specifically for Shopify merchants, aimed at transforming traditional returns into potential revenue-boosting exchanges. By offering a seamless self-service branded portal, customers can easily manage exchanges, even for different products, elevating their shopping experience. On the backend, the app provides your team with a straightforward yet powerful dashboard within the Shopify Admin, simplifying the management of all returns and exchange processes. As a Shopify Plus Partner, the app blends advanced features with a user-friendly interface, ensuring it’s accessible at an attractive price point. Its plug-and-play nature allows for quick installation, ensuring your business can benefit from increased exchanges and reduced refunds in no time. Transitioning returns into exchanges has never been easier, offering a comprehensive solution that enhances customer satisfaction and boosts your bottom line.

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Product exchanges

Simple dashboard

Plug-and-play

Self-service portal

Boosts revenue

More exchanges

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Wix Client Check-In

(2.9/5)

28 Reviews

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Streamline self check-in for clients with customizable features and branding. Show more

Wix Client Check-In offers a streamlined, efficient self check-in process for clients attending your courses, classes, or appointments. This app enhances client experiences by providing multiple options for check-in, including displaying client names, initials, or using a search bar. It also supports chip and barcode scanners, making the process seamless and quick. Users can customize the check-in interface to align with their brand by adjusting colors, welcome text, and logos, ensuring a personalized touch for every client visit. Additionally, set specific time frames during which clients can check in to manage schedules better. Please note that installing Wix Bookings is required to use this app. By simplifying the check-in process, you can focus more on delivering great services and less on administrative tasks.

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Brand integration

Customizable display

Self check-in

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Sendif: Order Status Updates

$9.99-$19.99 / Month

8.2

3 Reviews

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Keep customers up to date with order status updates Show more

Sendif: Order Status Updates is an innovative email tool designed to keep your customers informed every step of the way. With Sendif, store owners can effortlessly build email flows that notify customers when orders are tagged, ensuring seamless communication. The app offers a variety of professionally designed email templates and example flows to help you get started quickly and effectively. Sendif not only saves you time but also transforms emails into a revenue-generating tool, focusing on both speed and affordability. In addition to order status updates, Sendif generates email marketing ideas in seconds and allows for easy customization with its drag-and-drop editor. The app's comprehensive email marketing features include various campaign types, from checkout emails to newsletters, and advanced management tools like AI generation and automation. Whether you're managing segments, using custom fonts, or setting triggers, Sendif offers a versatile solution to elevate your customer engagement.

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Drag-and-drop editor

Custom fonts

Custom code

Tagging

Triggers and rules

Welcome emails

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Ping: Order Updates with Alexa

$1.99-$15.99 / Month

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Customer order & delivery updates to an Alexa enabled device Show more

Ping: Order Updates with Alexa is an innovative app designed to enhance customer satisfaction by integrating order tracking capabilities with Alexa devices. With the growing presence of Alexa in households, Ping empowers your customers to effortlessly inquire about their order status by simply asking, "Where's my delivery?" This feature provides real-time updates from dispatch to delivery, ensuring transparency and reducing customer anxiety. Additionally, Alexa devices can receive notifications for critical stages in the delivery process, keeping customers informed at all times. By incorporating Ping into your store, you offer a modern, efficient, and customer-centric experience. Install Ping: Order Updates with Alexa today and transform your order tracking capabilities into an effortless, voice-activated process.

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Order status updates

Delivery notifications

Voice command tracking

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Colissimo by Common‑Services

$4.99-$49.99 / Month

(2.9/5)

20 Reviews

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The cheapest (4.99$) and best rated Colissimo app. Show more

The Colissimo by Common-Services app is a comprehensive solution designed for merchants in France and other Colissimo-serviced countries, providing seamless access to over 30,000 Relay Points throughout Europe. This expansive network facilitates convenient package pickup and drop-off for customers, enhancing their delivery experience. The app offers merchants the capability to easily print Colissimo labels, ensuring efficient and professional packaging processes. It also includes advanced tracking features with automatic updates, allowing real-time monitoring of shipments for both merchants and customers. Whether you're handling local or European deliveries, Colissimo app ensures smooth logistics and improved customer satisfaction. For further information and detailed instructions, users are encouraged to visit the dedicated French page.

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Label printing

Automatic tracking

30k relay points

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SaleSmartly：Omnichannel chat

$9 / Month

9.1

16 Reviews

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One interface integrates omnichannel social media chat session Show more

SaleSmartly: Omnichannel Chat is a robust communication platform designed to enhance customer interaction across multiple channels. This app seamlessly integrates various messaging platforms, allowing businesses to manage customer dialogues from social media, websites, and more, all in one centralized location. It offers powerful features like real-time chat, automated responses, and analytics to optimize customer service and engagement. With an intuitive interface, SaleSmartly ensures that businesses can effortlessly track conversations and deliver timely, personalized support. By bridging communication gaps, it empowers companies to build stronger relationships with their customers. Whether you’re a small business or a large enterprise, SaleSmartly helps streamline your communication strategies and boosts efficiency.

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Omnichannel integration

Unified interface

Social media chats

Centralized communication

Quick serve feature

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Goodcall: AI Phone Service

$49 / Month

6.4

19 Reviews

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AI phone service: automate calls, answer queries, block spam, send SMS. Show more

Goodcall: AI Phone Service is an innovative solution designed to streamline your business communication by automating inbound phone interactions. Powered by cutting-edge GPT technology, this app allows you to set up a smart AI voice agent that can handle a variety of tasks, from taking messages and answering common questions to forwarding SMS links for food orders and reservations. With a range of six voice options, Goodcall provides a personalized touch, greeting your clients with either a male or female voice. It also functions as a deterrent against spam and scam calls, ensuring that your time is spent only on genuine inquiries. The app offers a local phone number of your choice and comprehensive reporting features, giving you insights into call volumes and customer intent. Easy to set up without any coding required, Goodcall is free to try, ensuring you never miss an important call again. Whether you're looking to share pricing information or manage bookings, you control how the AI Assistant interacts, making it a perfect tool to enhance customer satisfaction and operational efficiency.

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Send sms

Automate calls

Answer queries

Block spam

Custom voice options

Skill setup

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Yagi POS Cart Helper

$5 / Month

8.2

3 Reviews

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Save current POS cart and retrieve it later on easily

Multi-device access

Convert to draft orders

Save cart data

Retrieve cart data

Quick add products

Undo added products

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Kasssh

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"Kasssh: Tap into cash-only audiences for new eCommerce sales."

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Returbo: Returns & Exchanges

$29-$450 / Month

9

57 Reviews

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Automatic returns, exchanges, and complaints! Show more

Returbo is a cutting-edge application designed to streamline the post-purchase experience for Shopify store owners. This powerful tool modernizes how returns, exchanges, and complaints are handled by providing customers with a digital return form for self-registration and generating return shipping slips automatically. Integrated directly into your website, Returbo allows for seamless operation, including automatic tracking and effortless management. The app also enhances communication by keeping customers informed through timely email notifications. Additional features such as the option to attach images and comments ensure a comprehensive approach to resolving customer issues. By facilitating an easy exchange process, Returbo not only boosts sales but also enhances customer satisfaction. Experience the simplicity of handling returns and exchanges on autopilot with Returbo.

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Email notifications

Automatic tracking

Self-registration

Autogenerated slips

Effortless management

Image & comments attachment

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WeClaim: Warranty Upsells

7.4

9 Reviews

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Sell your own warranties. Profit goes directly to you!

Checkout integration

Analytics dashboard

Claim management

Warranty upsell

Self-insured claims

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Aidaptive | eCommerce AI

8.2

4 Reviews

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Boost revenue with self-learning personalization AI platform. Show more

Aidaptive | eCommerce AI revolutionizes the way businesses interact with their customers by providing real-time, predictive intelligence tailored to individual preferences. This powerful platform leverages cutting-edge artificial intelligence and machine learning technologies to continuously gather and analyze data on customer behaviors, product preferences, and purchasing patterns. With Aidaptive, your team can effortlessly generate high-converting audience lists using exclusive criteria only available on this platform, ensuring each marketing campaign is precisely targeted. Integrated with email, SMS, and ad campaigns, Aidaptive’s predictive capabilities enhance your marketing efforts with hyper-targeted product recommendations and audience insights. As a self-learning system, it becomes smarter and more precise with every interaction, making it an invaluable asset for driving sales and boosting customer engagement. To unlock its full potential, businesses need to have at least 1,000 existing orders, allowing Aidaptive to effectively tailor its intelligence solutions to their unique needs.

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Predictive product intelligence

High converting audience lists

Hyper-targeted recommendations

Email/sms/ads integration

Self-learning ai platform

Enterprise grade ai/ml

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ReturnGO Returns & Exchanges

$23-$297 / Month

9.2

360 Reviews

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Manage Returns, Exchanges, Refunds, Return Labels & Credits Show more

ReturnGO Returns & Exchanges is an innovative platform designed to streamline and simplify the returns and exchanges process for businesses. With its exchange-first approach, the app offers a seamless experience through an AI-powered return portal that facilitates one-click exchanges. Users can customize return and exchange policy rules, eligibility conditions, and resolutions to automate their RMA processes and email notifications, enhancing efficiency. The platform also provides comprehensive order tracking and notifications, ensuring a complete end-to-end post-purchase experience. Additional features include managing product and variant exchanges, gift returns, order cancellations, and store credits, along with flexible return reasons and the ability to upload images and videos. Automation rules, such as auto-exchange and auto-refund, further enhance the ease of returns, while automatically generated pre-paid return shipping labels assist in hassle-free tracking. Integrations with various shipping carriers, 3PLs, ERPs, helpdesks, and APIs ensure ReturnGO seamlessly fits into existing workflows.

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Store credit options

Order tracking

One-click exchanges

Carrier integrations

Automated return portal

Policy rule customization

Install App

Shopify Self-serve updates apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 1 Apps

Web2Chat

Recheck Order Editing + Upsell

Self Storage Quote

Cleverific Order Editing

In‑store Shopping Assistant

Relocate+ Order Editor

SuperLeadz by XIRCLS

Code Returns & Exchanges

Wix Client Check-In

Sendif: Order Status Updates

Ping: Order Updates with Alexa

Colissimo by Common‑Services

SaleSmartly：Omnichannel chat

Goodcall: AI Phone Service

Yagi POS Cart Helper

Kasssh

Returbo: Returns & Exchanges

WeClaim: Warranty Upsells

Aidaptive | eCommerce AI

ReturnGO Returns & Exchanges