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9.1
ClickPost Returns Plus logo

ClickPost Returns Plus

Develop by Shopify

$49-$199

/ Month
Free plan available

Returns centre for Return management, Return tracking, Refunds

Multi-language support
Automated email updates
Custom return policies
Comprehensive reports
Self-serve return portal
Returns management dashboard
5 Reviews
9.1

About ClickPost Returns Plus

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Introduction Video

Description

Automated returns & refunds with a self-serve portal, tracking, policies & analytics.

ClickPost Returns & Refunds streamlines return management with automation, refunds, and a self-serve portal. Customers get real-time tracking, automated updates, and quick refunds. Merchants manage all return requests in one dashboard with customisable policies, eligibility rules, and reasons. Detailed return analytics and reporting give insights to cut costs and boost repurchases. Setup is fast, with everything ready in under 30 minutes.

ClickPost Returns & Refunds streamlines return management with automation, refunds, and a self-serve portal. Customers get real-time tracking, automated updates, and quick refunds. Merchants manage all return requests in one dashboard with customisable policies, eligibility rules, and reasons. Detailed return analytics and reporting give insights to cut costs and boost repurchases. Setup is fast, with everything ready in under 30 minutes. more
  • Automated self-serve portal for easy returns & refunds.
  • Dashboard to manage, track, and resolve return & refunds requests.
  • Process refunds to via gift cards or original payment methods.
  • Customizable return policies, rules, and eligibility.
  • Analytics & reporting with insights on return trends.

Pros

  • Easy to use self-serve return portal for customers
  • Centralized dashboard to manage returns and take action on them
  • Automated email updates for customers during the return process
  • Comprehensive reports for making smart business decisions
  • Multi-language support for the branded return portal
  • Aids in building brand loyalty and turning returns into repurchases
  • Eliminates hassles of managing return requests and updating return status
  • Customizable return policies, reasons, rules, and eligibility criteria
  • Easy and quick app setup, completed in less than 30 minutes

Cons

  • Potential dependency on the app for return management, which might require consistent updates
  • Customizable features might have a learning curve for some users
  • Automated email updates may not accommodate all types of businesses or customer preferences

Top Helpful Reviews

Westside

Sep 30, 2025  on Shopify

The app has made our returns process so much smoother. Customers can raise requests easily, and we get complete visibility of returns and refunds in one place. Setup was quick and hassle-free.

Parag Textiles

Sep 19, 2025  on Shopify

Been running my online store for 3 years now and returns were always the biggest headache. Tried a bunch of different apps but nothing really clicked until I found ClickPost Returns Plus. Setup took maybe 10 minutes? Super straightforward. My customers can now start returns without emailing me constantly (huge relief!). The dashboard actually makes sense - I can see what's happening at a glance. Works perfectly with my existing shipping setup. Before this app, I was spending like 2-3 hours every day just dealing with return requests. Now it's maybe 15 minutes to check the dashboard and handle any edge cases. My customers are way happier too because they get instant updates instead of waiting for me to respond to emails. The customer self-service portal is clean and easy to use. Return tracking is spot on - no more "where's my return?" emails. Analytics help me understand why people are returning stuff. Support team actually knows what they're talking about (rare these days!). Could use a few more customization options for the return form and a mobile app would be nice but the web version works fine. This app paid for itself in the first month just by saving me time. My return process went from chaotic to professional overnight. If you're tired of manually handling returns, just get this already. 5 stars - would definitely recommend to other store owners!

Italian Colony

Sep 13, 2025  on Shopify

We’ve been using ClickPost Returns+ for our returns management, and it has made a big difference. Earlier, our team had to handle many customer queries and manual tasks, but now most of it is automated and smooth.The ClickPost team even personalised the flow to match our needs. Overall, it has saved us time, reduced effort, and improved the experience for our customers.

ENDDLESS

Mar 29, 2023  on Shopify

Seems like one of few free solutions for small companies that wanna optimize their returns for the costumers. The costumer service is top tier, - always happy and very quickly to help. Definitely a recommendation!

krystle knight jewellery

Feb 14, 2023  on Shopify

Super helpful team who are very accommodating to any change requests we put forward to them. Easy to set up and customize as you please. Only thing is, we wish we could add comments when approving or declining return requests on the back end for other staff to see.

M A N T A R A

Jan 25, 2023  on Shopify

I really liked this app. Thanks to the team for resolving my queries related to returns management. Easy to track all the return requests.

StepHues

Jan 25, 2023  on Shopify

Great personalised onboarding support! The team is very responsive and available to address all concerns

Rabaran

Dec 02, 2022  on Shopify

I really liked the support provided by Juhi and her team during the onboarding journey. Thanks to the team for getting on a call and resolving my queries related to returns management

Nutrova

Aug 05, 2022  on Shopify

Really liked this app. It's a Self-serve branded portal for customers to place return requests. We could track all return requests from a single dashboard and filter the same. Also the 24*7 support was awesome.

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