Recheck Order Editing + Upsell

Develop by Shopify

$19-$299

/ Month

Built for Shopify

Free plan available 7 Days Free Trial

Self serve order editing, Post purchase upsells & Refunds

Post purchase upsells

Order editing

Manage refunds

About Recheck Order Editing + Upsell

Launched Jun 02, 2024

Built by Shopify

Address

Seaton, SA, AU

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Let customers make order edits themselves to change address, cancel orders, edit cart items, etc

Improve your post purchase customer experience by allowing them to edit orders right from the Thank You and Order Status pages. You have full control over what order editing you want to allow like address edits, replacing products, editing cart items and order cancellation. Recheck also helps you create post purchase upsell offers which can be shown on these pages and in emails to further increase your AOV. Best part? Recheck works out of the box with any 3PL / warehouse management software!

Let customers edit shipping address, change variant, products, shipping method
Control the order editing duration & what your customers can edit in their order
Set up post purchase upsell offers on the Thank You & Order Status pages.
Edit orders to allow size / variant change and quick swap with price adjustment.
Shopify Flow integration to enable complex order editing and marketing flows.

Pros

Enables self-serve order editing, enhancing the customer experience by allowing them to correct checkout mistakes
Supports editing of personal details, cart items, and shipping preferences, offering flexibility
Handles refunds efficiently either back to the source method or through store credits
Increases average order value (AOV) with post-purchase upsells through personalized upsell offers
Users can control which details customers can edit and for how long, providing customization options
Post-purchase upsell offers can be set up on the Thank You and Order Status pages, potentially boosting sales
Integrates with third-party logistics (3PL) and warehouse management systems (WMS) for seamless order edit synchronization
Supports integration with Shopify Flow for complex order editing and marketing workflows

Cons

Potentially complex setup for businesses not familiar with Shopify Flow or other integration processes
Might require ongoing management to keep upsell offers relevant and engaging
Limited to Shopify users, impacting businesses using other e-commerce platforms
Possibility of customer confusion if options for edits are too numerous or unclear

Top Helpful Reviews

Jelliebend

Jun 10, 2025 on Shopify

This app is a huge time saver for e-commerce businesses. Customers will often place an order and realize they used the wrong address so I would have to go in and update manually. Now customers can self serve for a better experience and saves me time. Additionally there is great support around this app if you need help with the set up or have questions.

The Fat Butcher

Apr 09, 2025 on Shopify

Great app and great support. The guys are super helpful and worked with me and my developers and other app companies to build out the solution to help us better. This app is part of our stack going forward

Puzzery

Apr 01, 2025 on Shopify

Sometimes you stumble upon the perfect app, and Recheck was that for me. It works with native Shopify Credit, offers localization support, is a total breeze to set up, and has the most responsive team I've ever seen. I've chatted with Kunal and Ayush, and both times they not only solved my issue in *minutes*, but went above and beyond. 10/10 across the board.

Highland Style Co.

Mar 20, 2025 on Shopify

Kunal and team are really building something special here. They're swift and on point with their releases. We can't wait to work with them for the long-term!

Ore-Ofe

Mar 18, 2025 on Shopify

Kudos to Tarun, very easy to set up and efficient. Thank you for the support. Has helped our customer edit without hassle

jolly commerce

Jan 14, 2025 on Shopify

We used to waste time on post purchase requests manually, and after testing several apps, we really liked recheck ! Their interface is the most intuitive, would recommend

GoSwasthya

Dec 01, 2024 on Shopify

Hatts of to Kunal... Super good customer support. if you are looking for Order editing this app gives you in totality.. Kudos team!!

K PLACE

Nov 20, 2024 on Shopify

Kunal has been nothing short of amazing so far. We were looking for a way to offer our customers easy access to edit their orders, and Recheck has allowed us to do just that. The UI is great to navigate, both from our end & for our customers. We also needed some custom changes, and had requests to that end, and Kunal and his team were able to deliver on all fronts. From our correspondence, it looks like there is quite a bit on the horizon as far as additional features go, but even as things currently are, terrific app and support for our needs!

The Cruise Maps

Nov 20, 2024 on Shopify

Great app, huge value add to our business. We have a lot of issues with CS having to update orders, this has cut our CS burden immediately. Would highly recommend.

Roblox Drag Racing

Nov 18, 2024 on Shopify

easy to install, smooth onboarding and useful app for self service order edits! Great job to Kunal and team!

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