We have just installed and integrated the app, but we can already say that the features are really diverse, and the apps from Channelwill generally seem to contain more than one initially thinks. We immediately had contact with support and spoke with Mariadel, who promptly addressed our concerns and questions and also unlocked some additional features for us. She was very helpful and competent - just as one would wish. I am excited to see how our customers will find the integration and look forward to the first messages and opportunities that will arise from it. Wir haben die App gerade erst installiert und integriert, aber wir können jetzt schon sagen, dass die Funktionen wirklich vielfältig sind und die Apps allgemein von Channelwill scheinbar alle mehr enthalten als man zuerst denkt. Wir hatten direkt auch Kontakt mit dem Support und sprachen mit Mariadel, die sich sofort um unsere Anliegen und Fragen kümmerte und uns auch einige weitere Features freigeschaltet hat. Sie war sehr hilfebereit und kompetent - wie man es sich wünscht. Ich bin gespannt wie unsere Kunden die Integration finden und freue mich schon auf die ersten Nachrichten und Möglichkeiten, die sich dadurch eröffnen.

So the far the app is a bit easier to use compared to a previous app i was using and the customer support is brilliant and so helpful.

Pour le moment l'application à l'air de bien marcher, et le support a été très réactif pour nous aider à résoudre avec succès notre blocage.

The support is amazing—quick and helpful—and the app runs like a charm! It'd be awesome if there were more customization options to tailor it even more to the store's design needs.

功能部分彈性操作，可以連動客戶資料，讓溝通上便利許多 支援服務也非常的迅速、清楚，以這個月費來說非常值得！ Functions are very flexible, the team help me to sync customers' info, which makes my team can have a good conversation with customers. The support team is efficient, the tutorial is clear and simple as well.

I would recommend this to others as it is pretty simple to use and customer support is awesome even or the free plan

The chat feature has been super useful in connecting with customers quickly. Having it directly integrated into Shopify makes it easier than ever to provide quick, detailed information.

This app is really convenient and helped us solve a lot of problems. The online customer service responded very promptly.

So far - so good. I need to learn about your program so I can ask intelligent and productive questions.

A top APP! It offers a lot of customization options, live chat and FAQ page in one. The web app and mobile app also work very reliably. And I was always helped very quickly and competently with the smaller adjustments for my shop. I now use a lot of apps, but with Willdesk other providers can follow an example when it comes to support, which is what I always hope for. Top!

I appreciate the recent update to the app and have been enjoying its use. I want to commend Agent Nona for her exceptional assistance in addressing all my queries. She ensured that all my concerns were promptly addressed. Thank you. I plan to upgrade our subscription and continue using this app for the long haul. :)