I just downloaded the app and had some email integration issues. Support helped and now it is working. great support from Nona.

Nona from customer support was excellent. Very thorough, easy to follow directions, and great attitude as well! Love the app but love the support I get when I'm in a bind. Thank you Nona!

I feel the live agent is very nice and helpful. They responded quickly and guided me clearly through the setup process. As a new user migrating from Shopify Inbox, I really appreciate the support. Looking forward to using Willdesk more for my store!

fantastic customer service!

We started with willdesk and first introduced the FAQ function. None help me on a fast and professional way. We are happy with the FFAQ function and will soon start working to introduce the AI chat function. So far so good.

Recently started using Willdesk Helpdesk. So many functions and options to communicate with my customers with AI taking a central focus. Has been a learning curve but must say the support is amazing with very quick responses when sorting any issues or answering questions. I had to reach out again and was given amazing support by Nona to resolve missing widget and some automation issues.

Great Experience!

Great support and a great platform — wishing you all the best and continued success!

Very good

Nona was amazing and very helpful!

amazing support and app!

Very easy to set up and great customer service!!!

So far, I’m truly impressed by this app and its prompt, reliable customer support. Although I’m still in the trial period, I’ve already decided to make the switch.

Merci pour la performance du chat AI Willdesk, bienveillance et professionnalisme sont un soutien pour mon activité en ligne. Je souhaiterais utiliser ce Chat pour longtemps/...

Very prompt, and Nona was sweet and very quick to take over for the AI bot and helped me with my issue right away. I highly recommend this service!

This is by far one of the best AI & Helpdesk app out here this apps capabilities are endless top with support that you can count on when you need them. The features with this app are amazing and the AI learns very fast and the best part is if it gets a question it can't answer it alerts you to take over and make sure customer is happy and has a clear understanding. And handling order is a breeze for this AI no problems accurate information always given to the customer. No more on the phone telling customer order status just direct them to the bot.

It's a great app for encouraging your customers to reach out to you. Excellent customisation options to match your brand colours and options to add things like FAQ & order tracking. Customer support is also excellent, I had an issue my end integrating a third store and customer support sorted it quickly and were very friendly and helpful. The fact that you get the option to integrate three stores on the paid plan is well worth it! I would highly recommend and I will be using Willdesk for more stores in the future.

Very response customer service & engineering team! App is working great so far!!