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Customer reviews: SP: Free Gift Buy X Get Y BOGO

Reviews (342)

Overall rating
4.9

What Merchants Think

"SP: Free Gift Buy X Get Y BOGO" is highly praised by merchants for its effectiveness and user-friendly interface. Many appreciate how it seamlessly integrates with various themes, enhancing sales strategies with features like progress bars and customizable rewards. The support team, particularly individuals like Jocelyn, has received frequent commendations for being responsive and extremely helpful.

Key Strengths

  • User-friendly interface that simplifies setup and navigation
  • Effective in streamlining discount and free gift promotions
  • Highly responsive and supportive customer service team
  • Comprehensive customization options, including features like progress bars
  • Free to use, offering valuable features typically found in paid apps

Common Concerns

  • Intermittent buggy behavior and compatibility issues with some themes
  • Initial setup can take some time to get accustomed to
  • Some performance issues such as page load speed after applying discounts
  • Lack of translations in some interface elements, though updates are expected

Final Thoughts

Overall, the "SP: Free Gift Buy X Get Y BOGO" app is widely praised for its robust functionality and exceptional customer support, often going above and beyond merchant expectations. While there are minor technical hiccups, the development team continually makes improvements to enhance performance and user experience. Highly recommended for businesses looking to implement effective sales promotions at no cost.

TechToast

Aug 01, 2024  on Shopify

I received very quick and helpful support, they were able to change the way the currency shows up in my cart.

Celsa Natur

Jul 09, 2024  on Shopify

Es una app muy útil, sin duda la recomiendo. Además, tienen un servicio muy rápido y eficaz. Sólo le añadiría la traducción en Español :)

WMSENSE

Jul 07, 2024  on Shopify

This app is very good!!, it has several types of uspsell to increase purchases in the store. In addition, customer service is the best, they respond super fast and resolve any questions or requirements that we may request.

Jekatex-Home

Jul 04, 2024  on Shopify

Die App hat noch ihre kleinen Anfangsfehler, aber das ist kein großes Problem, der Support hilft schnell und kann die Fehler gut beheben. Unser Umsatz ist definitiv durch diese App gestiegen!

ROXXLOXX Shopping Place

Jul 03, 2024  on Shopify

Thank you so much for your assistance! While i am still learning the app, it has been a great addtion to the store.

Moon Wood

Jun 23, 2024  on Shopify

This app has significantly boosted my sales by incentivizing customers with attractive free gifts. Setting up the app was a breeze, thanks to its user-friendly interface and seamless integration with Shopify. What I love most about this app is its versatility. It allows me to customize the free gifts based on order value or specific products, which helps me tailor promotions that align perfectly with my marketing strategies. The automation feature is a game-changer as well, saving me time while ensuring that customers receive their free gifts without any hassle. Customer support has been exceptional too. Any questions I had were promptly answered, and they even provided tips on how to maximize the effectiveness of my free gift offers. It's clear that the developers behind this app understand the needs of Shopify store owners and are committed to helping us succeed.

Botched Ink® Saline Removal Training

Jun 19, 2024  on Shopify

New to the app, chose because it looks good on my website, and the functions of course! Got a little help customising, and very pleased

UKBRA

Jun 17, 2024  on Shopify

This is the best plugin I have ever used, with full functionality. After using this plugin, the order conversion rate increased by 20%. The customer service is very capable in solving problems. I strongly recommend everyone to install it.

Bear's Vapes

Jun 11, 2024  on Shopify

The free gift app works perfectly. Took me 10 minutes to set up my first Buy X get Y free promotion, including all the editing text to the way I want it. Had one little problem when setting it up, but Tuan soon helped me sort it out.

Jungle Aquatics Pet Superstore

May 27, 2024  on Shopify

This app is fantastic—easy to use, incredibly powerful, and it looks great on any Shopify theme. The support team is very responsive and helpful; they quickly resolved a few issues we had with the Upsell Cart on our theme. Best of all, the app is free! It’s a must-have for any Shopify store.

GREEKERO

May 08, 2024  on Shopify

Great app and support. You are on the right track, a few more features and it will get better and better!

Pharmaflex

Apr 24, 2024  on Shopify

the app works great and the customer experience is very effective and ready to assist you for every request!

Molino Glass

Apr 18, 2024  on Shopify

Had a few small configuration issues, but support was very helpful and explained what I was doing wrong. App works great and looks nice. Lots of customization options. I recommend this app if you want to add Free Gifts to customer orders.

Lovllery

Apr 10, 2024  on Shopify

What I can said is perfect, as a free app. The functions they provide I think its more that paid app. The key thing I wanna mentions is, they have a wonderful customer service's team. Once I ask questions, they are patiently to help me solve all of them. Definitely recommend it!!!!!

Kawaii Molds By Kawaii Tomodachii

Apr 06, 2024  on Shopify

I do really like this free app. It's easy to understand and I like that I can customize to my brand colors and aesthetic. I will update this review later with 5 stars if the few things I am seeing wrong with it get better. 1: After you make a free gift or other cart/item rule it is difficult to figure out where to go to edit or view the one/s you made. Make this easier to see. Maybe add a message on the main app page that says to look at the tiny list at the bottom left, lol. 2: On the cart (spend x) tiers there should be an option that only qualifies the order if it has a certain product or product from a certain collection in it. I sell silicone molds but also sell many other things. my $25+ and $35+ gifts are only for customers with at least one silicone mold in their cart. 3: The free gift isn't showing in cart. I've played around with the options and nothing seems to make it show up in their cart. 4: Is there a way to make the confetti limit to only happening once? I can imagine it's probably very distracting to go back and look at more products and the confetti is bursting every time they're on an included product page.

Elixtar

Mar 28, 2024  on Shopify

Sincerly the best app i ever instal not only for the process but really for all team they answer and help you to custom your store, im french and they translate some part of the app on my shopify , they are very friendly give a real help personalised and you can participate to developpe them if you have any request, full respect and trust in them have nice day :)

Mookah

Mar 28, 2024  on Shopify

Love it. Easy to use. Support is quick and fantastic!!! Highly recommend this app and support team

NicPouchesDirect.com

Mar 28, 2024  on Shopify

Absolutely amazing app for free gifts, rewards and discounts based on the purchase of specific products or even specific variants. The widgets are attractive and can easily be embedded in your product pages. Customer service is top notch! Highly recommended app.

MOONFREEZE FOODS PRIVATE LIMITED

Mar 27, 2024  on Shopify

Title: "A Game-Changer for Marketers: Unparalleled Support and Functionality" As a Shopify store owner, navigating through the myriad of apps available can be daunting, especially when looking to implement complex discounting strategies to boost sales. However, finding this app has been a revelation for us. Right from the get-go, the support team has been nothing short of phenomenal. They offered limitless assistance, demonstrating not only an in-depth understanding of their system but also an exceptional ability to listen and address our specific challenges. Implementing complex discount offers is no small feat, yet the support staff guided us through each step with patience and expertise, ensuring we could leverage the app's features to the fullest. Their proactive approach and willingness to go the extra mile have made a significant difference, making the setup process seamless and stress-free. Beyond the outstanding support, the app itself has proven to be an indispensable tool for our marketing efforts. It's designed with marketers in mind, offering a suite of features that enable the creation of sophisticated offers and promotions. This functionality has been crucial in our quest to increase the overall sales of our Shopify store, providing us with the flexibility and control needed to tailor our marketing strategies effectively. In summary, I am incredibly grateful to the support team and highly recommend this app to any marketer looking to enhance their Shopify store's sales with complex offers and promotions. It's not just an app; it's a comprehensive solution that combines exceptional support with powerful functionality, making it a must-have for anyone serious about their online business.

Palimer

Mar 26, 2024  on Shopify

Really good support and best free gift add-in for shopify and i tested almost all in the shopify store. Especiall Linh helped me quickly to adjust and customize everything.

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