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Customer reviews: SP: Free Gift Buy X Get Y BOGO

Reviews (342)

Overall rating
4.9

What Merchants Think

"SP: Free Gift Buy X Get Y BOGO" is highly praised by merchants for its effectiveness and user-friendly interface. Many appreciate how it seamlessly integrates with various themes, enhancing sales strategies with features like progress bars and customizable rewards. The support team, particularly individuals like Jocelyn, has received frequent commendations for being responsive and extremely helpful.

Key Strengths

  • User-friendly interface that simplifies setup and navigation
  • Effective in streamlining discount and free gift promotions
  • Highly responsive and supportive customer service team
  • Comprehensive customization options, including features like progress bars
  • Free to use, offering valuable features typically found in paid apps

Common Concerns

  • Intermittent buggy behavior and compatibility issues with some themes
  • Initial setup can take some time to get accustomed to
  • Some performance issues such as page load speed after applying discounts
  • Lack of translations in some interface elements, though updates are expected

Final Thoughts

Overall, the "SP: Free Gift Buy X Get Y BOGO" app is widely praised for its robust functionality and exceptional customer support, often going above and beyond merchant expectations. While there are minor technical hiccups, the development team continually makes improvements to enhance performance and user experience. Highly recommended for businesses looking to implement effective sales promotions at no cost.

PWR Pro

Oct 02, 2024  on Shopify

Really professional the support. They take their time and don't let you go until the fixed it. Just wow. Glad to have them!

Myko Kids

Sep 30, 2024  on Shopify

Great team providing support for issues. sorted things out quickly when we had trouble. look forward to more features being added and highly recommended.

Lay-Z-Spa

Sep 26, 2024  on Shopify

We struggled to implement a specific set of rules, and reached out to their support team for assistance. Considering the time difference, their response was always very prompt and informative. I dealt with Jocelyn, who was very attentive and communicated seamlessly. Our issue was referred to their Dev team for additional support and resolved within 2 days. Friendly, attentive and efficient service from these guys with a simple to use app. Thanks again Jocelyn!

Arès Store

Sep 23, 2024  on Shopify

Support team has helped me very quick and solved my two problems in a few minutes. App works perfectly now. Thank you for your great work !

Aurore Boréale®

Sep 23, 2024  on Shopify

La meilleure application gratuite qui permet de combiner des cadeaux et des réductions, avec des options entièrement personnalisables.

Spark Imagine

Sep 19, 2024  on Shopify

This app is great! Customer service helped make everything work really well. Big thanks to Jocelyn. 5 stars

Hi-2 Cosmetics - Quality Skin Care since 1974

Sep 18, 2024  on Shopify

We have been using the app for some time now and it is truly a game changer for us. It works seamlessly with our theme and it has help to drive up sales. We have so far used the Free Gift feature and the Volume discount feature and we are very satisfied with the results. Needless to say that it offers more functionalities which we will gradually incorporate into our store, The support is excellent from all aspects, Jocelyn was quick to respond and solved some minor issues we had in no time. I would certainly recommend this app as one of the best investments you can make for your store.

Magna Grecia Gioielli

Sep 17, 2024  on Shopify

Salepify has definitely exceeded all expectations in terms of technical support! The entire process was extremely efficient and professional. I encountered a minor issue with the app, and after contacting support, I was immediately met with kindness and expertise. The technical team responded in no time, demonstrating a deep understanding of the product and providing clear and easy-to-follow solutions. What impressed me the most was their availability in following the entire process until the issue was fully resolved, never leaving me feeling unsupported. Even after solving my problem, they gave me useful tips to prevent similar situations in the future. It’s rare to find such attentive and prompt customer service! Salepify not only offers an excellent app but also ensures top-notch technical support. Highly recommended!

kadoonpro

Sep 11, 2024  on Shopify

Timely and responsible support team. Kudos to Jocelyn for supporting me throughout the implementation

Aydinahbeauty

Sep 11, 2024  on Shopify

ich hatte ein Problem, und es wurde sofort gelöst. Schneller Kundenkontakt und professionelle Hilfe. danke!

Aerostich

Sep 08, 2024  on Shopify

I had a great experience working with their customer service. They were very responsive and helpful! The app is great in that it will allow us to run some offers we hadn't been able to do in the past. Very excited to put it to use.

Lillie’s Q

Sep 05, 2024  on Shopify

I just started using this app. I had a few questions and reached out to their customer support. They were super responsive, and helped resolve the questions I had very quickly. I am happy to have found this app.

EUNORAU DEALER US

Aug 27, 2024  on Shopify

I’m incredibly grateful to the Salepify team for their outstanding support. They went above and beyond to help me resolve an issue and implemented the exact functionality I was looking for. I couldn’t be happier with the results. Highly recommend this app and their fantastic team!

Bamboozld

Aug 21, 2024  on Shopify

The app has exceeded our expectations. It is extremely user-friendly and easy to install. Your customer service live chat team is exceptional, promptly resolving any troubleshooting I encountered in a professional and helpful manner. Jocelyn from your team has been great. It would be beneficial to have tutorials on the various features available on your app. Overall, I would highly recommend the app to others.

Dextro Energy*

Aug 20, 2024  on Shopify

We needed an App for free gifts and this app does what we need. We had some issues with our theme after installing the app but the customer service solved all bugs super fast. looking forward using this app in the future

Tu Closet

Aug 15, 2024  on Shopify

Me parece muy útil, aunque me gustaría que estubiera en castellano para más facididad de comprensión. El servicio tecnico a sido muy rápido y eficaz. Gracias

INMIshop

Aug 15, 2024  on Shopify

Estoy mu satisfecha con la atención al cliente de esta aplicación me han solucionado todos las dudas que tenia, me han dado paso a paso hasta dejarlo todo perfecto. Recomiendo esta aplicación 100%.

Shoshinsha

Aug 08, 2024  on Shopify

Good app. Have used it for a while and when there was a slight glitch, it was sorted very quickly. Thank you!

Adorno de Astra

Aug 07, 2024  on Shopify

Customer Service is great, and the app helps you start your shop without dying in the beginning, deeply appreciated the free plan

Olivelle | The Art of Flavor®

Aug 01, 2024  on Shopify

This app works well for what we needed to have done! We were having some trouble getting our "free gift" to work on our website with the quick add product feature but the support team was kind and able to help us quickly and get this resolved.

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