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Customer reviews: Ryviu: Product Reviews & QA

Develop by Ryviu

Reviews (450)

Overall rating
4.6

What Merchants Think

Overall, merchants have a positive view of "Ryviu: Product Reviews & QA." They find it to be an effective and user-friendly app for managing product reviews and questions. The app is praised for its ease of setup, affordability, and its ability to integrate seamlessly with Shopify and other platforms. Many users highlight the exceptional customer support that aids in setup and solves issues promptly, which enhances their overall experience.

Key Strengths

  • Excellent customer support and assistance, often mentioned by name such as Yen, Chloe, and Selina.
  • Ease of setup and user-friendly interface.
  • Effective integration with Shopify and other e-commerce platforms.
  • Ability to import reviews from platforms like Etsy and Amazon.
  • Value for money, especially with the basic and free plans offering robust features.
  • Customization capabilities for displaying reviews.

Common Concerns

  • Occasional issues with review widgets not being compatible with certain plans.
  • Reported bugs and technical issues that can disrupt service, such as problems with email automation.
  • Concerns about features being advertised but only available on higher-tier plans.
  • Slow or unhelpful response from customer support in some cases.
  • Difficulty managing reviews from specific geographic sources.

Final Thoughts

"Ryviu: Product Reviews & QA" is generally well-received by merchants looking for a competent and affordable review management tool. It stands out due to its strong customer support and ability to integrate with multiple platforms. However, some users face challenges related to technical issues and plan limitations. Overall, it is recommended for businesses, especially those starting or using Shopify, who need a reliable review system to enhance customer trust and engagement.

BEILI Official Shop

Jun 12, 2024  on Shopify

Firstly, this software can solve my current problems very well. When I encounter many problems during use, the staff can help me solve them very well. They can even assist you in solving them without your worries. You only need to express your needs, and the staff is very patient in solving my problems. Starting from the free package, I have decided to upgrade the package because they are worth it and are indeed very useful.

That Girl - Beauty and Wellness

Jun 09, 2024  on Shopify

My favorite reviews app by far! Dan is also so helpful and patient and helped me customize my app. Thank you so much :)

Baltic Secret

Jun 04, 2024  on Shopify

I recently switched from Stamped to Ryviu Reviews and couldn’t be happier with the decision. The support team is always available and incredibly helpful. In my opinion, it’s the best value review app on Shopify. Highly recommend!

Alan Payne Footwear

Jun 02, 2024  on Shopify

your support tech/coder Chloe was more than excellent. She helped me over and above to solve our problems. Give her a raise. thank you very much Carolyn

Delicya skincare

May 22, 2024  on Shopify

I am a big fan of this App, it has many features and customization. Neat and clean, all clear to understand, for me and for my customers. App allows reviewers to place a photos, as well. Support team is top notch. I am on my free plan for now, I've tried other Apps, but no one like Ryviu. Once my store grow, I will move to paid plan. Highly recommend. Oh, the important thing is, they are very patient with hard to deal clients (me), and they stay calm, and do not push their clients to use paid plan, which I respect and I appreciate it, very much. Thank you, and keep doing great work!

NutriClaw

Mar 27, 2024  on Shopify

Nice app and customer service, also one of the cheapest and on top free version offers more than the premium offers of competitor apps

Rozaxis

Mar 21, 2024  on Shopify

C'est L'agent Yen qui m'a reçu et elle m'a aider à faire les travaux les plus complexes sur ma boutique. elle est très patiente et courtoise. je lui donne une note de 5 étoiles.. Right.

RbdadStore

Mar 06, 2024  on Shopify

Better support, with a basic plan you can already make sales, I recommend it. Sou Brasileiro. Deixar Claro.

Carat Gala

Jan 17, 2024  on Shopify

Dan's great! He's helped me a lot. After their support, the widget could come out at different ways. Awesome!

Homio Decor

Jan 11, 2024  on Shopify

Very helpful as always. Been using this app for years and the support is the best. They made a great update recently. The reviews are looking good.

Ayamaya Outdoors

Dec 08, 2023  on Shopify

The app is pretty easy to set up. If you have any issues, customer service will take care of you. Would recommend.

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