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Customer reviews: Ryviu: Product Reviews & QA

Develop by Ryviu

Reviews (460)

Overall rating
4.6

What Merchants Think

Overall, merchants have a positive view of "Ryviu: Product Reviews & QA." They find it to be an effective and user-friendly app for managing product reviews and questions. The app is praised for its ease of setup, affordability, and its ability to integrate seamlessly with Shopify and other platforms. Many users highlight the exceptional customer support that aids in setup and solves issues promptly, which enhances their overall experience.

Key Strengths

  • Excellent customer support and assistance, often mentioned by name such as Yen, Chloe, and Selina.
  • Ease of setup and user-friendly interface.
  • Effective integration with Shopify and other e-commerce platforms.
  • Ability to import reviews from platforms like Etsy and Amazon.
  • Value for money, especially with the basic and free plans offering robust features.
  • Customization capabilities for displaying reviews.

Common Concerns

  • Occasional issues with review widgets not being compatible with certain plans.
  • Reported bugs and technical issues that can disrupt service, such as problems with email automation.
  • Concerns about features being advertised but only available on higher-tier plans.
  • Slow or unhelpful response from customer support in some cases.
  • Difficulty managing reviews from specific geographic sources.

Final Thoughts

"Ryviu: Product Reviews & QA" is generally well-received by merchants looking for a competent and affordable review management tool. It stands out due to its strong customer support and ability to integrate with multiple platforms. However, some users face challenges related to technical issues and plan limitations. Overall, it is recommended for businesses, especially those starting or using Shopify, who need a reliable review system to enhance customer trust and engagement.

AmigoPet

Dec 02, 2024  on Shopify

Sou Brasileiro e de inicio me senti um pouco perdido pois algumas coisas do app ainda estavam em inglês, mas o suporte me ajudou a configurar. Só dei nota 4 pois é pago, só pode 20 avaliações por protuto, mas é o suficiente para começar

Flowersagas

Nov 27, 2024  on Shopify

Ryviu is incredibly easy to use and offers great value for the price. A special thanks to Yen from support – her quick, professional, and friendly assistance made a huge difference. If you're looking for a reliable review app for your store, Ryviu is the perfect choice!

FEBELVN

Nov 19, 2024  on Shopify

one of the best customer support and expertise in shopify. they have fixed my bugs within 30 minutes where my theme is compeltely customised one, So it is not easy to find in which file my dev has put codes beacuse I have 2-3 product liquid files. Still there team. fix it lightly speed. Thanks a lot

State 48 Bakehouse LLC

Nov 18, 2024  on Shopify

I added this app since it says it's compatible with my store. This particular store is the $5 starter plan as it's only used for shipping a few products, my other store is for local pick up & delivery. This was just the most economical and user friendly way to set up my stores. Even though this app claims to be compatible with the starter plan, the widgets will not add. When I asked customer service I was informed that the review widget is not compatible with the starter plan and I need to upgrade. So I guess I'll look for a different app.

Arte House

Nov 12, 2024  on Shopify

The masonry style review widget is perfect for my website. Amazon review import was a gamechanger. Dan and Elle were great. Promptly attended to all my queries. Highly Recommended.

Auragence

Nov 05, 2024  on Shopify

Dan has helped me multiple times, he was very quick and even helped me edit my code to get things working!

MAGCOMSEN

Oct 28, 2024  on Shopify

It is easier to use than other scoring software. Mr. Dan responds very quickly and is very kind. He solved many of my difficult problems. He is the best technician I have ever seen!

Estoifit

Oct 20, 2024  on Shopify

Fast and effective support!I had a few questions about setting up the app to manage reviews, and the support team was incredibly quick to respond. They helped me resolve my issues in no time and provided clear, step-by-step guidance.

Go For Fit

Oct 15, 2024  on Shopify

An amazing experience! The app is very easy to set up, and has a great set of features. If you do encounter any issues, the support team is just a chat away and very responsive. Special Thanks to Selina, Dan, and Yen for all their help.

ZINTVVD SHOP

Sep 29, 2024  on Shopify

I just started using Ryviu and didn’t understand anything, but the customer service helped me solve all my problems. I highly recommend it to anyone who wants to simplify review management!

Lumiveo

Sep 26, 2024  on Shopify

Thanks to the support service for the help, I was a little unsure because I had to insert the code, they explained everything to me what and how and where, everything works great, I'm glad

Aussies Premium

Sep 25, 2024  on Shopify

All my 14 stores i m using this app. YEN is great customer agent and their customer support is always the best

GoHappy

Sep 25, 2024  on Shopify

Cette App a quelques points forts (l'intégration) est propre mais comme la plupart des autres que j'ai testées, il manque des fonctions importantes. Impossible de sélectionner le nombre d'avis que l'on souhaite si on ne choisit des reviews que de certains pays. Si au contraire on chsit d'importer une quantité d'avis précise, impossible de choir le ou les pays. Dans ce cas, il faut importer 500 ou 1000 avis et supprimer. Fastidieux et chronophage. Il doit y avoir mieux, mais je n'ai pas trouvé. Bon service de Dan.

Izkan Nutrition

Sep 18, 2024  on Shopify

I've been using the Ryviu app for over a year now, and after trying several other options, I can confidently say this is the best one out there. The integration with Google feed has made adding new products incredibly simple and hassle-free. Highly recommended for anyone looking to streamline their review management!

Unique Unveil

Sep 11, 2024  on Shopify

It was a very fast response and comprehensive support, i also appreciated the level of understanding of the Support team and their trust

Minha loja

Sep 10, 2024  on Shopify

Bom dia a todos!!! Quero agradecer a toda a equipe RYVIU, pela atenção em relação ao caso que enviei e em especial para CHLOE, que me atendeu com muita presteza e paciência o meu muito obrigado a todos vocês e muito feliz por ter conseguido solucionar o meu problema junto com essa equipe. Sem mais. Railton Holanda

Perfa Fragrances

Sep 08, 2024  on Shopify

I’ve been using the Ryviu app for my Shopify store, and it’s been fantastic! The basic plan already offers everything I need, from importing reviews to displaying them beautifully on my product pages. What truly stands out is the customer service – they’re responsive and always go above and beyond to help with any issues. The app is user-friendly, integrates well with Shopify, and helps build trust with customers. Highly recommend it to anyone looking for a reliable review app!

Shopya.in

Sep 08, 2024  on Shopify

Always satisfied with Ryviu’s excellent support, service, and top-notch products. Highly recommend!

MOWTE

Sep 08, 2024  on Shopify

Their team is very professional, very nice, and very patient. The APP is also super awesome and is the most cost-effective review APP.

KINDEEP

Sep 04, 2024  on Shopify

The plugin is very cost-effective, the service attitude is very good, and it can solve problems encountered during the operation process in a timely manner. I am very satisfied and will continue to use it. If needed, I will upgrade to a more advanced plan!

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