Whiplash - Dogpatch SF is Awesome! Ray and his team are the best! I don’t know what I would do without their personalized service and attention to detail. He is super organized and personable. I highly recommend him! Chrissie Lam - Love Is Project

I've been using the Whiplash App and fulfillment service for over 2 years now. I am currently using the DogPatch, San Francisco warehouse location for Whiplash, and could not be happier with the service provided there. Ray at DogPatch Whiplash is over the top excellent with staying on top of every little issue that pops up from time to time whether it be on the customer order side of things or on the inventory side of things. With Whiplash and the DogPatch warehouse handling all of our product fulfillment needs, I am free to focus on all of the other areas of the business that need my attention.

We would struggle without them. The response was always super fast and you always deal with same people which makes it so much easier. It was a vital part of our business.

Whiplash is excellent! We’ve been using them since from day 1 of launching and I couldn’t be happier with how we’ve been able to scale with their technology. The Shopify integration is phenomenal, and their friendly staff is there to help out whenever you run into any issues. Customer service is high on our priority list for our customers, and the Whiplash team has been ever so flexible and accommodating to our needs. I would highly recommend them for your fulfillment needs. Thank you Whiplash!

Whiplash has provided excellent service in every facet of their operation. We did a lot of research before we decided that Whiplash had the best features and services for our Shopify shop. A superb solution for small manufacturers like us who also sell their items at retail. We literally could not do this without Whiplash. From receiving, to warehousing, to organization, to CS, to fulfillment and even returns, they handle everything with ease.

I really don't like giving my business secrets away.....but Whiplash is so awesome that I have to. They are everything they advertise; fast, accurate and awesome. James is a pleasure working with and will definitely take care of you. The app works great with Shopify; it's easy to use and works automatically when orders come through. And the pricing is more than fair. Totally recommend Whiplash!

They've been handling my fulfillment for a few years now and I have never had a problem. Great customer service and great team in general!

We have been very pleased with Whiplash and would highly recommend to other companies! James is fair, honest and very hard working, as is the rest of the wonderful Ann Arbor team. We can always count on Whiplash to help us in a pinch and to follow through as promised.

Talking to other fulfillment services felt like talking to a car salesman and a high school teacher. Features were pushed to us whether we wanted them or not and it felt like we had homework to do before we could use their services. Whiplash is fulfillment done right. The interface is uncluttered and intuitive. It has everything we need, nothing more and nothing less. And customer service is like talking to a buddy that cares.