Manas was extremely helpful. He should really get a promotion or a raise! It was one of the best support experience I had in a long time.

Suproteek has been a great help overall. He was able to walk us through the entire process seamlessly and take us step by step through learning Shipbob. We had no experience in Shipbob or ecommerce in the past and Suproteek made it super easy to understand everything.

I needed a fulfillment partner that was reliable, fast, and easy to integrate—and ShipBob delivered.

Great experience with Shipbob and Shopify! It helped meet my fulfillment needs and getting my product to market at a relatively affordable price.

I truly appreciate how effortlessly ShipBob handles the entire process. Collaborating with Manas Kakkar was an absolute delight—his expertise and guidance gave me complete confidence that our orders were in excellent hands. Thank you for your exceptional service!

Incredible support and coaching, long before we paid a penny. Intelligent handholding at every step of the way, great value and peace of mind, and integration with Shopify that just works.

I’ve been using ShipBob for over a year now, and honestly, I’ve had nothing but problems. I don’t like writing negative reviews, but I feel like this one is necessary. The biggest issue for me has been their support team. I’d open a ticket about an issue, they’d tell me it’s fixed, and then the same thing would happen again a few days later. For example, my TikTok Shop orders weren’t syncing properly, and there were constant SKU problems. This went on for over a month before it was finally resolved. Then, once that got sorted, shipping updates stopped syncing to TikTok, so I had to manually update them myself. It’s just one thing after another. On top of that, I was told shipping costs would be between $7–$9, but I’ve been charged way more than that multiple times. And today, I had a customer receive the wrong color product entirely! It’s always these little things that add up, and I’m beyond frustrated. After I finish this bulk order, I’m switching to another shipping company. ShipBob charges way too much for the level of service they provide. I really hope they can figure things out for other customers, but I’m done. I also forgot to mention i always get duty fees in the mail and packages always get lost when i ship them to my models.

So far so good. Just went live but the integration was simple and smooth. And Manas is AMAZING at onboarding.

Ease of installation Speed and reliability of order ingestion Tracking upload speed Technical support / outages

Don’t use ShipBob if you want to sell in the UK. They have blocked my orders for two months now, due to re review of duty paid (which we have shared documentation for). We missed out on Black Friday and Christmas sales and it’s destroying our small company. I respect the need for compliance, but it’s been two months since we sent documentation and ShipBob has stopped responding. Unacceptable.