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Customer reviews: RyderShip

Develop by Whiplash
<h3>What Merchants Think</h3> <p>Overall, merchants express high satisfaction with "RyderShip," particularly valuing the personalized service and detailed attention provided by the team. Many reviewers highlight the app’s vital role in streamlining their businesses, allowing them to focus more on growth and other critical areas.</p> <h3>Key Strengths</h3> <ul> <li>Exceptional customer service with personalized support.</li> <li>Seamless integration with platforms such as Shopify.</li> <li>Efficient and organized fulfillment processes.</li> <li>Uncluttered, intuitive interface.</li> <li>Reliable and fast service.</li> <li>Fair and transparent pricing.</li> </ul> <h3>Common Concerns</h3> <ul> <li>No specific drawbacks or limitations were mentioned in the available reviews.</li> </ul> <h3>Final Thoughts</h3> <p>"RyderShip" receives overwhelmingly positive feedback for its functionality and excellent service, with numerous merchants recommending it for its efficiency and supportive team. The absence of notable concerns underscores its reliability as a fulfillment solution, making it a preferred choice for many businesses.</p>

Reviews (62)

Overall rating
4.5

What Merchants Think

Overall, merchants express high satisfaction with "RyderShip," particularly valuing the personalized service and detailed attention provided by the team. Many reviewers highlight the app’s vital role in streamlining their businesses, allowing them to focus more on growth and other critical areas.

Key Strengths

  • Exceptional customer service with personalized support.
  • Seamless integration with platforms such as Shopify.
  • Efficient and organized fulfillment processes.
  • Uncluttered, intuitive interface.
  • Reliable and fast service.
  • Fair and transparent pricing.

Common Concerns

  • No specific drawbacks or limitations were mentioned in the available reviews.

Final Thoughts

"RyderShip" receives overwhelmingly positive feedback for its functionality and excellent service, with numerous merchants recommending it for its efficiency and supportive team. The absence of notable concerns underscores its reliability as a fulfillment solution, making it a preferred choice for many businesses.

Love Is Project

Jun 29, 2019  on Shopify

Whiplash - Dogpatch SF is Awesome! Ray and his team are the best! I don’t know what I would do without their personalized service and attention to detail. He is super organized and personable. I highly recommend him! Chrissie Lam - Love Is Project

GiantMouse

Mar 11, 2019  on Shopify

I've been using the Whiplash App and fulfillment service for over 2 years now. I am currently using the DogPatch, San Francisco warehouse location for Whiplash, and could not be happier with the service provided there. Ray at DogPatch Whiplash is over the top excellent with staying on top of every little issue that pops up from time to time whether it be on the customer order side of things or on the inventory side of things. With Whiplash and the DogPatch warehouse handling all of our product fulfillment needs, I am free to focus on all of the other areas of the business that need my attention.

Apalain

Dec 06, 2018  on Shopify

We would struggle without them. The response was always super fast and you always deal with same people which makes it so much easier. It was a vital part of our business.

Urban Edc Supply

Apr 11, 2018  on Shopify

Whiplash is excellent! We’ve been using them since from day 1 of launching and I couldn’t be happier with how we’ve been able to scale with their technology. The Shopify integration is phenomenal, and their friendly staff is there to help out whenever you run into any issues. Customer service is high on our priority list for our customers, and the Whiplash team has been ever so flexible and accommodating to our needs. I would highly recommend them for your fulfillment needs. Thank you Whiplash!

Bigshot Toystore

Dec 01, 2016  on Shopify

Whiplash has provided excellent service in every facet of their operation. We did a lot of research before we decided that Whiplash had the best features and services for our Shopify shop. A superb solution for small manufacturers like us who also sell their items at retail. We literally could not do this without Whiplash. From receiving, to warehousing, to organization, to CS, to fulfillment and even returns, they handle everything with ease.

vintage tee shirts

Feb 16, 2015  on Shopify

I really don't like giving my business secrets away.....but Whiplash is so awesome that I have to. They are everything they advertise; fast, accurate and awesome. James is a pleasure working with and will definitely take care of you. The app works great with Shopify; it's easy to use and works automatically when orders come through. And the pricing is more than fair. Totally recommend Whiplash!

Daylight Curfew

Aug 11, 2014  on Shopify

They've been handling my fulfillment for a few years now and I have never had a problem. Great customer service and great team in general!

Amelia Rose Design

Aug 06, 2014  on Shopify

We have been very pleased with Whiplash and would highly recommend to other companies! James is fair, honest and very hard working, as is the rest of the wonderful Ann Arbor team. We can always count on Whiplash to help us in a pinch and to follow through as promised.

CW&T SHOP

Apr 23, 2013  on Shopify

Talking to other fulfillment services felt like talking to a car salesman and a high school teacher. Features were pushed to us whether we wanted them or not and it felt like we had homework to do before we could use their services. Whiplash is fulfillment done right. The interface is uncluttered and intuitive. It has everything we need, nothing more and nothing less. And customer service is like talking to a buddy that cares.

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