Ryder Shopify App Review: Benefits & User Feedback

Name: RyderShip
Brand: Shopify
SKU: shopify-ryder-ecommerce-app-by-shopify
Rating: 4.3 (30 reviews)

Customer reviews: RyderShip

Reviews (30)

Overall rating

4.3

5

12
4
3
2
1

2

What Merchants Think

Overall, merchants express high satisfaction with "RyderShip," particularly valuing the personalized service and detailed attention provided by the team. Many reviewers highlight the app’s vital role in streamlining their businesses, allowing them to focus more on growth and other critical areas.

Key Strengths

Exceptional customer service with personalized support.
Seamless integration with platforms such as Shopify.
Efficient and organized fulfillment processes.
Uncluttered, intuitive interface.
Reliable and fast service.
Fair and transparent pricing.

Common Concerns

No specific drawbacks or limitations were mentioned in the available reviews.

Final Thoughts

"RyderShip" receives overwhelmingly positive feedback for its functionality and excellent service, with numerous merchants recommending it for its efficiency and supportive team. The absence of notable concerns underscores its reliability as a fulfillment solution, making it a preferred choice for many businesses.

Western Rise

Aug 03, 2021 on Shopify

We worked with Whiplash for years, and the service was great to start but since their acquisition by Port Logistics, the service level has been declining. We moved to a new 3PL and the exit process has drawn on for months, with hidden charges and additional fees being charged because they cannot get our inventory shipped to us in a timely manner. They are also one of the more expensive 3PLs out there. If you need a 3PL, I would encourage you to look else where. Many other better options out there.

Spirit Magic

Sep 03, 2019 on Shopify

The app is buggy - the sync does not work well. You will find yourself with a lot of ghost-inventory (the staff is entirely unable to fix their app issues either). The company has literally zero business ethics - they only care about your money. As for myself : they tried to extort a $1100 packing fee when I tried to leave for what would have amounted to a few boxes of inventory - maybe a half a days work. When I refused to pay (what was an packing fee OVER the value of my inventory) the refused to send it and kept it for themselves - citing some shady TOS agreement. AVOID this company. The app is buggy and the customer service is abysmal.