Rivo: Loyalty & Referrals

Rivo Loyalty & Referrals

Develop by Rivo

$49-$499

/ Month

Free plan available 7 Days Free Trial

Verified

DTC Retention platform || Loyalty, Referrals & Memberships

Regular updates

Referral programs

Customizable loyalty

Membership integration

Stack integration

Developer toolkit

About Rivo Loyalty & Referrals

Launched Jan 18, 2021

Built by Rivo

Email :

[email protected]

Address

5940 S Rainbow Blvd, Ste 400, PMB 78370, Las Vegas, NV, 89118-2507, US

Website Privacy policy Document

Related Categories

Description

See why brands choose Rivo to power their loyalty & referral programs

Hey! Stuart here, founder of Rivo. I built this company based on the fact that other loyalty solutions were not improving their products, and their prices kept on rising. We ship product updates every week, using Shopify's latest tech built for 2024. We also have a world class customer success team who focus on one thing... driving your actual retention metrics. See you inside the app - we're happy to help any time!

A fully customizable loyalty and referrals platform, that moves your metrics.
Built for fast growing DTC brands
24/7 world class live chat support (Check out our reviews)
Instantly integrates with your stack. Klaviyo, Gorgias, Postscript, etc.
Need more? Unlock full customization with the Rivo Developer Toolkit

Loyalty and reward features

Program types: Affiliate programs, Cash back programs, Memberships, Referrals, Reward programs, VIP tiers
Rewards you can offer: Commission, Coupons, Custom rewards, Discounts, Early access, Exclusive access, Free products, Free shipping, Membership perks, Points, POS rewards, Shipping rates, Store credit

Pros

Fully customizable loyalty and referrals platform
Built for fast growing DTC brands
24/7 world class live chat support
Instant integration with various tech stacks (Klaviyo, Gorgias, Postscript, etc)
Weekly product updates using the latest Shopify tech
Variety of loyalty programs and reward options
Extremely positive customer reviews, especially regarding support team
Cost-effective compared to other loyalty solutions
Offers full customization with the Rivo Developer Toolkit

Cons

Setup can be time-consuming (up to 3 hours for some users)
Initial hiccups with understanding all features and settings
Limited training courses available for newbies
Some users experienced issues with fraud detection tools
Flat-rate support option or additional training might be beneficial

Rating And Reviews

Kairos Creative Studio

Nov 18, 2024 on Shopify

Arianna was absolutely incredible with her customer service and care. She helped me with my question and went above and beyond. I would highly recommend this app for every shopify store, my customers love that they get rewarded to shop with us. Thank you Rivo Team!

Moda & More

Nov 17, 2024 on Shopify

CSR so slow to respond ,waiting time take so long

KRW Models

Nov 16, 2024 on Shopify

Very helpful support.

ORGANIC LIVING

Nov 15, 2024 on Shopify

I had a fantastic experience with the Rivo Loyalty Rewards & Referrals application. It's an excellent tool for managing and boosting customer loyalty. Dan, from their support team, was incredibly helpful and ensured everything ran smoothly. I highly recommend this app for anyone looking to enhance their customer engagement and loyalty programs!

ColdCuts // HotWax

Nov 14, 2024 on Shopify

Had a great experience with this application. Love the design and features, and the customer support is excellent. They're very quick to respond and resolve any issues. Highly recommended!

Naturehike Africa

Nov 14, 2024 on Shopify

I haven't implemented the app yet but so far the support from Dan has been quick and friendly.

Radiance Plan

Nov 13, 2024 on Shopify

very good support from Bryan and Abbie

Beyond Geno

Nov 13, 2024 on Shopify

Quick and responsive customer service by Dan. Really love Rivo. This is my second store using their app. Keep up the good work.

ViveLab

Nov 12, 2024 on Shopify

Atlan