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Rivo: Loyalty Program, Rewards logo

Rivo: Loyalty Program, Rewards

Develop by Rivo

$49-$499

/ Month
Free plan available 7 Days Free Trial
  • Verified
  • DTC Retention platform || Loyalty, Referrals & Memberships

    Regular updates
    Referral programs
    Customizable loyalty
    Membership integration
    Stack integration
    Developer toolkit

    About Rivo: Loyalty Program, Rewards

    Launched Jan 17, 2021

    Categories

    Built by Rivo

    Email :

    [email protected]

    Address

    5940 S Rainbow Blvd, Ste 400, PMB 78370, Las Vegas, NV, 89118-2507, US

    Website Privacy policy Document
    BON Loyalty Rewards Program logo
    (1,493 Reviews)
    $25-$349 / Month
    • Free Plan Available
    • Verified
    • Sponsored

    Loyalty rewards program with points, POS, referrals &...

    Description

    See why brands choose Rivo to power their loyalty, rewards & referral programs

    Hey! Stuart here, founder of Rivo. I built this company based on the fact that other loyalty solutions were not improving their products, and their prices kept on rising. We ship product updates every week, using Shopify's latest tech built for driving loyalty & rewards in 2025. We also have a world class customer success team who focus on one thing... driving your actual retention metrics. See you inside the app - we're happy to help any time!

    Hey! Stuart here, founder of Rivo. I built this company based on the fact that other loyalty solutions were not improving their products, and their prices kept on rising. We ship product updates every week, using Shopify's latest tech built for driving loyalty & rewards in 2025. We also have a world class customer success team who focus on one thing... driving your actual retention metrics. See you inside the app - we're happy to help any time! more
    • A fully customizable loyalty and referrals platform, that moves your metrics.
    • Loyalty, Rewards & Referrals built for fast growing DTC brands.
    • 24/7 world class live chat support
    • Instantly integrates with your stack. Klaviyo, Gorgias, Postscript, etc.
    • Need more? Unlock full customization with the Rivo Developer Toolkit

    Pros

    • Fully customizable loyalty and referrals platform
    • Built for fast growing DTC brands
    • 24/7 world class live chat support
    • Instant integration with various tech stacks (Klaviyo, Gorgias, Postscript, etc)
    • Weekly product updates using the latest Shopify tech
    • Variety of loyalty programs and reward options
    • Extremely positive customer reviews, especially regarding support team
    • Cost-effective compared to other loyalty solutions
    • Offers full customization with the Rivo Developer Toolkit

    Cons

    • Setup can be time-consuming (up to 3 hours for some users)
    • Initial hiccups with understanding all features and settings
    • Limited training courses available for newbies
    • Some users experienced issues with fraud detection tools
    • Flat-rate support option or additional training might be beneficial

    Top Helpful Reviews

    The Apothecary in Inglewood

    Jul 19, 2025  on Shopify

    So far the experience is not awesome. The app itself seems great, BUT, we migrated all of our data (including customers and old orders) over to the app and it’s included those in our usage. Note: none of the features on our app are yet enabled and I have zero usage on it for the last 90 days. I received a bill for nearly $500 over a week ago and still no refund. I received another bill today for $187 and zero response from support. I am not thrilled about this. Their response is sluggish, sometimes taking a couple of days to respond. I actually really want to use this app because it looks like it will do everything I want (and the reviews on it are excellent), however this first experience with it has left me with little trust that I will get the support I need.

    Diddi and Bea

    Jul 17, 2025  on Shopify

    Love this app! It is exactly what I needed for my referral and loyalty program. It has a lot of customizability and features that I can utilize! Abbie from customer support has been so so helpful and I bug her with so many questions, but she always gets back to me and solves my problems. Great app, would definitely recommend

    l u x e l o c i n

    Jul 08, 2025  on Shopify

    Paul was AMAZING to work with! He went above + beyond, spent many hours helping achieve what needed to be done. Thank you so much for all of your help, truly appreciate it!

    Lovtastic Creations™

    Jul 06, 2025  on Shopify

    We’re new to the Rivo platform, and our experience so far has been excellent. Arianne was incredibly helpful in answering all our questions and guiding us through the setup. The app itself is amazing—by far one of the best we’ve used. Huge thanks to Arianne for her outstanding support!

    Lustly

    Jul 05, 2025  on Shopify

    The app was a bit hard to navigate at first but it gets easier the more you use it. Bryan was super fast to answer in the chat support when we could not get the tiers to work, but he guided us through it and now it works just as expected!

    MillerCandleCo.

    Jul 03, 2025  on Shopify

    So glad I decided to go with Rivo. I was having a few issues setting it all up so I emailed them. Arianne responded back promptly and fixed both of the issues fast. One of the best customer service experiences I have had. Arianne went above and beyond. I also like all the options that Rivo offers.

    Laudaris™

    Jun 30, 2025  on Shopify

    We don't yet have enough experience of the application to give our full opinion, but the support team is incredible – special thanks to Arianne for her kindness, professionalism, and amazing help.

    Inspiring Sobriety

    Jun 26, 2025  on Shopify

    I love this app my customers love it, and the customer service with Arianna was amazing! Thank you, Rivo!

    Thérapie verte

    Jun 26, 2025  on Shopify

    Un grand merci à toute l’équipe Rivo ! Plusieurs membres sont intervenus rapidement pour résoudre un bug sur ma boutique, et tout a été réglé avec une efficacité impressionnante. Service client au top, réactif et vraiment pro. C’est rare de voir un support aussi impliqué — bravo à vous

    Volcom Indonesia Online Store

    Jun 24, 2025  on Shopify

    This is a really great loyalty app to start with. It has enough features, good pricing and a very reliable customer support.

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