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Rivo: Loyalty Program, Rewards logo

Rivo: Loyalty Program, Rewards

Develop by Rivo

$49-$499

/ Month
Free plan available 7 Days Free Trial
  • Verified
  • DTC Retention platform || Loyalty, Referrals & Memberships

    Regular updates
    Referral programs
    Customizable loyalty
    Membership integration
    Stack integration
    Developer toolkit

    About Rivo: Loyalty Program, Rewards

    Launched Jan 17, 2021

    Categories

    Built by Rivo

    Email :

    [email protected]

    Address

    5940 S Rainbow Blvd, Ste 400, PMB 78370, Las Vegas, NV, 89118-2507, US

    Website Privacy policy Document
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    Description

    See why brands choose Rivo to power their loyalty, rewards & referral programs

    Hey! Stuart here, founder of Rivo. I built this company based on the fact that other loyalty solutions were not improving their products, and their prices kept on rising. We ship product updates every week, using Shopify's latest tech built for driving loyalty & rewards in 2024. We also have a world class customer success team who focus on one thing... driving your actual retention metrics. See you inside the app - we're happy to help any time!

    Hey! Stuart here, founder of Rivo. I built this company based on the fact that other loyalty solutions were not improving their products, and their prices kept on rising. We ship product updates every week, using Shopify's latest tech built for driving loyalty & rewards in 2024. We also have a world class customer success team who focus on one thing... driving your actual retention metrics. See you inside the app - we're happy to help any time! more
    • A fully customizable loyalty and referrals platform, that moves your metrics.
    • Loyalty, Rewards & Referrals built for fast growing DTC brands.
    • 24/7 world class live chat support
    • Instantly integrates with your stack. Klaviyo, Gorgias, Postscript, etc.
    • Need more? Unlock full customization with the Rivo Developer Toolkit

    Pros

    • Fully customizable loyalty and referrals platform
    • Built for fast growing DTC brands
    • 24/7 world class live chat support
    • Instant integration with various tech stacks (Klaviyo, Gorgias, Postscript, etc)
    • Weekly product updates using the latest Shopify tech
    • Variety of loyalty programs and reward options
    • Extremely positive customer reviews, especially regarding support team
    • Cost-effective compared to other loyalty solutions
    • Offers full customization with the Rivo Developer Toolkit

    Cons

    • Setup can be time-consuming (up to 3 hours for some users)
    • Initial hiccups with understanding all features and settings
    • Limited training courses available for newbies
    • Some users experienced issues with fraud detection tools
    • Flat-rate support option or additional training might be beneficial

    Top Helpful Reviews

    Belle Maison Store

    Apr 29, 2025  on Shopify

    I would absolutely recommend this app to others! It does take some getting used to, while it is user-friendly, it can still be a bit confusing. But the customer support is top notch and you cannot beat the price! I am very happy with mu decision to switch to Rivo!

    Solstik

    Apr 28, 2025  on Shopify

    I'm still in onboarding but the app seems easy enough to use. Pete in customer service responded quickly. So far so good.

    FyrFytr Coffee Co

    Apr 26, 2025  on Shopify

    Rivo is exactly what we were looking for with creating a loyalty program for our business. The app is extremely user friendly, fully customizable, and their support is top notch, especially Bryan. He's been amazing with answering all of my questions and he even set up our landing page himself to save me time. Highly recommend Rivo!

    Roots-Shop

    Apr 26, 2025  on Shopify

    Application superbe et service client impeccable : réponse rapide, serviable et toujours la pour aider. Merci à Bryan!

    Propus Packaging

    Apr 25, 2025  on Shopify

    A great app for loyalty and rewards, does everything I need. Very easy to set up and the service from Bryan was lightning fast, very responsive. Helped with some styling on our page and nothing was too much trouble. I would highly recommend this app for anyone look for a great loyalty app!

    ✿ GOOD DAY BÉBÉ

    Apr 24, 2025  on Shopify

    Getting started an on e-commerce site can be incredibly overwhelming and quite humbling.. Added Rivo to our store a few days ago and already received positive feedback from customers. I did need help adding the rewards page to my navigation menu, and Bryan from the support team was incredibly helpful, polite, professional, and quick! Can't wait to start the loyalty program and i feel confident I can reach out to their support team anytime. Thanks again!

    Mascullino

    Apr 22, 2025  on Shopify

    Great app with translations and lots of customisations + customer support is always here and always helpful

    Abusia Store

    Apr 17, 2025  on Shopify

    I contacted Paul for tech support on a number of features in the onboarding process. He was invaluable. I was able to get to a place where I should be able to finish up. In the event that I can't, I rest easy in knowing I can contact support and get high level support from reps like Paul. Thanks again!

    WG Beauty

    Apr 15, 2025  on Shopify

    Bryan was so helpful and professional. He really walked me through the steps I needed to take to achieve my goals.

    Woofpanion

    Apr 15, 2025  on Shopify

    Absolutely love the Rivo: Loyalty Program, Rewards app — it's a total game-changer for my store! But what truly made the experience exceptional was Arianne's amazing support. She's kind, quick to respond, and genuinely cares about helping users succeed. Thank you so much, Arianne, for going above and beyond. You didn’t just assist — you made me feel like a valued part of the Rivo family. Your positivity and dedication truly stood out, and I’d be happy to leave a review anytime . Looking forward to staying connected — I’d be lucky to have you as a friend and supporter moving forward.

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