We don't yet have enough experience of the application to give our full opinion, but the support team is incredible – special thanks to Arianne for her kindness, professionalism, and amazing help.

I love this app my customers love it, and the customer service with Arianna was amazing! Thank you, Rivo!

Un grand merci à toute l’équipe Rivo ! Plusieurs membres sont intervenus rapidement pour résoudre un bug sur ma boutique, et tout a été réglé avec une efficacité impressionnante. Service client au top, réactif et vraiment pro. C’est rare de voir un support aussi impliqué — bravo à vous

This is a really great loyalty app to start with. It has enough features, good pricing and a very reliable customer support.

Bryan was incredibly efficient and quick to help. She understood the issue right away and provided clear, actionable solutions without wasting time. I really appreciated her professionalism and responsiveness — thank you Bryan!

Great customer service, super user-friendly compared to other loyalty apps. Gives you a sense of peace of mind before launching. I love the fact that they have a separate loyalty management page.

I had a small issue and could not figure it out, once I had a chat with Arianne she was so lovely and sorted this out in minutes for me thank you so much Arianne 10/10 customer service

I had an issue whilst using the setup wizard and reached out to Arianne, my problem was solved very quickly and additional support and recommendations were offered that was unrelated to Rivo. Fantastic service felt like Arianne actually wants to see my business succeed.

Professional and warm support from Arianne!!! While she addresses questions clearly and very quickly, she also ensures any other concerns or issues are raised so to be support!

The app is super useful and really intuitive — it makes setting up a loyalty program so easy. The support is also top-notch. Big thanks to Bryan for the great help and friendly assistance!