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Rivo Loyalty Rewards Referrals logo

Rivo Loyalty Rewards Referrals

Develop by Rivo

$49-$499

/ Month
  • Built for Shopify
  • Free plan available 7 Days Free Trial
  • Verified
  • DTC Retention platform || Loyalty, Referrals & Memberships

    Regular updates
    Referral programs
    Customizable loyalty
    Membership integration
    Stack integration
    Developer toolkit

    About Rivo Loyalty Rewards Referrals

    Launched Jan 17, 2021

    Categories

    Built by Rivo

    Email :

    [email protected]

    Address

    5940 S Rainbow Blvd, Ste 400, PMB 78370, Las Vegas, NV, 89118-2507, US

    Website Privacy policy Document
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    Description

    See why brands choose Rivo to power their loyalty, rewards & referral programs

    Hey! Stuart here, founder of Rivo. I built this company based on the fact that other loyalty solutions were not improving their products, and their prices kept on rising. We ship product updates every week, using Shopify's latest tech built for driving loyalty & rewards in 2024. We also have a world class customer success team who focus on one thing... driving your actual retention metrics. See you inside the app - we're happy to help any time!

    Hey! Stuart here, founder of Rivo. I built this company based on the fact that other loyalty solutions were not improving their products, and their prices kept on rising. We ship product updates every week, using Shopify's latest tech built for driving loyalty & rewards in 2024. We also have a world class customer success team who focus on one thing... driving your actual retention metrics. See you inside the app - we're happy to help any time! more
    • A fully customizable loyalty and referrals platform, that moves your metrics.
    • Loyalty, Rewards & Referrals built for fast growing DTC brands.
    • 24/7 world class live chat support (Check out our reviews)
    • Instantly integrates with your stack. Klaviyo, Gorgias, Postscript, etc.
    • Need more? Unlock full customization with the Rivo Developer Toolkit

    Pros

    • Fully customizable loyalty and referrals platform
    • Built for fast growing DTC brands
    • 24/7 world class live chat support
    • Instant integration with various tech stacks (Klaviyo, Gorgias, Postscript, etc)
    • Weekly product updates using the latest Shopify tech
    • Variety of loyalty programs and reward options
    • Extremely positive customer reviews, especially regarding support team
    • Cost-effective compared to other loyalty solutions
    • Offers full customization with the Rivo Developer Toolkit

    Cons

    • Setup can be time-consuming (up to 3 hours for some users)
    • Initial hiccups with understanding all features and settings
    • Limited training courses available for newbies
    • Some users experienced issues with fraud detection tools
    • Flat-rate support option or additional training might be beneficial

    Top Helpful Reviews

    VitaminKR

    Mar 20, 2025  on Shopify

    I'm still trying out all of the features of Rivo but so far I've been impressed. I had a few questions during onboarding and setup, and Pete from support was able to hop on immediately and answer any questions. Looking forward to exploring the app more!

    Dr Mister

    Mar 19, 2025  on Shopify

    The customer service team is very helpful and patiently answers all questions with great care. At the same time, I really like their system, as it provides well-structured and excellent member benefits.

    Kandle Kemistry Co.

    Mar 18, 2025  on Shopify

    Pete was very helpful. I am just just starting to use this app. Very easy to set up. Can't wait to see how this impact my customers.

    Jack and Beyond

    Mar 18, 2025  on Shopify

    Our customers really like this app, one of ht best price for the VIP tier function. Customer service is fast and very helpful.

    fbrq.com

    Mar 17, 2025  on Shopify

    Exceptional Support from Pete & Bryan! Pete and Bryan from Rivo provided outstanding support! They were incredibly helpful, patient, and knowledgeable, guiding us through every step with clear explanations and genuine care. No matter how complex the question, they took the time to ensure we fully understood the solution. Their expertise and dedication made everything smooth and stress-free. Truly a top-tier customer service experience—thank you both!

    Slipper Lounge

    Mar 17, 2025  on Shopify

    its a really cool app has a great system for loyalty points They have the best customer service Arianne really helped me set everything up and had the patience to explain everything to me so i can continue on my own

    DEWY MONDAY

    Mar 15, 2025  on Shopify

    Still a new user and playing around with all the features but one thing's for sure, customer service is amazing. They're always available, so helpful and kind. Thank you Arianna!

    EntreLazadas

    Mar 14, 2025  on Shopify

    Pude poner la app en Español (traducida a mano por mi). Pedí ayuda y me atendieron inmediatamente, y me ayudaron a resolver mis dudas. Muchas gracias!

    Solutions4Health_AU

    Mar 13, 2025  on Shopify

    I have yet to fully test this app out, however I needed a quick question answered and I was introduced to Abbie - who is simply amazing! I had my question answered and so much more! I look forward to using this app and hope it is as amazing as their customer support!

    Fiora Bloom

    Mar 13, 2025  on Shopify

    I’m absolutely thrilled with Rivo and their exceptional support! A huge thank you to Abbie, who quickly and competently resolved every issue I had. The service is friendly, efficient, and hassle-free — I’m extremely satisfied and highly recommend Rivo to everyone.

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