I had a small issue and could not figure it out, once I had a chat with Arianne she was so lovely and sorted this out in minutes for me thank you so much Arianne 10/10 customer service

I had an issue whilst using the setup wizard and reached out to Arianne, my problem was solved very quickly and additional support and recommendations were offered that was unrelated to Rivo. Fantastic service felt like Arianne actually wants to see my business succeed.

Professional and warm support from Arianne!!! While she addresses questions clearly and very quickly, she also ensures any other concerns or issues are raised so to be support!

The app is super useful and really intuitive — it makes setting up a loyalty program so easy. The support is also top-notch. Big thanks to Bryan for the great help and friendly assistance!

I had the pleasure of being assisted by Jel and Arianne from the RIVO app support team when I had some basic queries. After spending about 20 minutes trying to find what I needed on my own, I realised it was much easier and more effective to reach out and chat with them. They were really helpful and patient, even with my silliest questions. Thanks to their support, I felt confident using the app. Highly recommend their app and assistance!

Great and fast Support from Bryan ! Thanks man. 2 Times already solved my Problem with DNS and CSS :) !

There was a large learning curve to get the app set up and running. But, support is always available to quickly answer questions. Been using the app for a few months now and it's working well.

Amazing app. It has some really useful features and the customer support team is phenomenal. They respond within seconds and they are very knowledgable. As a store owner, this app is showing a lot of results and our customers are super happy to be using the rewards system we have. It increased engagement and purchases.

Recently installed the app so cannot say yet that it works 100% smoothly as need more data but want to say the customer service - Bryan in particular - was very helpful and took me through all my questions. So overall, a very good start !

Chris has been helping me a lot and all I can say is his customer service and patience has been amazing - thank you so much for all your help!