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Customer reviews: TYDAL Popups ‑ Email Pop ups

Develop by TYDAL

Reviews (4,621)

Overall rating
5

What Merchants Think

The "TYDAL Popups ‑ Email Pop ups" app garners overwhelmingly positive feedback from merchants. Users consistently praise its ease of use and effective email capture capabilities. The app's simplicity does not compromise its functionality, making it a favorite among users looking to engage with their customers effortlessly. Additionally, the proactive and efficient customer support team, especially representatives like Sam and Jamie, receives significant commendation for their prompt and helpful assistance.

Key Strengths

  • Easy setup and user-friendly interface
  • Excellent customer support from responsive and helpful team
  • Effective in capturing emails and offering discounts
  • Customization options available even in the free version
  • Quick issue resolution and assistance with custom CSS

Common Concerns

  • Lack of integration with Shopify Flow reported by some users
  • Concerns about potential limitations of the free version in the future

Final Thoughts

Overall, "TYDAL Popups ‑ Email Pop ups" is widely regarded as a valuable tool for merchants aiming to enhance customer engagement and grow their email list. Despite minor concerns regarding integration with Shopify Flow, the app’s ease of use and responsive support make it a preferred choice for many users. It remains highly recommended for those seeking efficient popup solutions with reliable customer service.

Ludus Love

Jun 16, 2024  on Shopify

Jaime and the support team replied to my request immediately, ran the updates I required for my store, and in just a few minutes I was ready to roll... Amazing app, service and team. Would recommend it 100%

Awaiting the Stork

Jun 09, 2024  on Shopify

The easiest and most flexible email popup creation tool I've used to build my email list. The user experience was excellent from the start, and the support provided by Jamie was top-notch!

ForeFits Golf Apparel LLC

Jun 04, 2024  on Shopify

I needed customer support to activate some features on my account and Sam was extremely efficient, very personable and made my experience much better than I first assumed it would go. Customer service like Sam seems to be a lost art in todays age but it is great to know that with people like him helping out, things get done fast and friendly!

Down To A Tee

Jun 01, 2024  on Shopify

Brilliant app, so quick and easy to use. I’m not the best with anything techy but this only took me a few minutes to install and customise. I needed to ask the Support Team something and Sam was brilliant, so helpful and a pleasure to chat to. Highly recommended!

DEVELLI

May 31, 2024  on Shopify

Great app! Integration was really easy and simple, along with the customisation. Jamie on the live help chat was quick to reply and got any of my questions resolved. Super happy!!

Biovalley

May 30, 2024  on Shopify

I had an issue and the help center (Jamie) quickly resolved it via chat and even gave me some suggestions for business changes related to my shopify store which was very helpful. Good job!

Thibs Baby Club

May 27, 2024  on Shopify

the help with modification of my website and building of the pop up was made very easy by Sam. the quick response and fast support was super helpful. my website looks way better now.

Shine Inside and Out

Apr 27, 2024  on Shopify

Sam was very helpful and was able to walk me through the steps of getting the pop up off of my landing page! Saved me so much time of trying to figure it out myself!

MariBodi Beauty

Apr 25, 2024  on Shopify

Jamie, went above and beyond to answer my questions, super helpful and truly excited to see what the app offers. So far so goo. Looks great on my shopify storefront. Thanks Jamie!

Vivant Garde

Apr 19, 2024  on Shopify

Excellent conversation and customer support! Really glad I went with this app, Will continue using the services

LTHSTUDIO

Apr 11, 2024  on Shopify

Hi! Very excited to try your app. i am new to all of this, and Sam was quick with a solution and he offered help too! All suggestions are greatly appreciated. Thank You!!

Kavantura

Apr 10, 2024  on Shopify

It's very easy and intuitive to set up, and any issues are quickly resolved by the support team. Thank you, creators, for this awesome app and thank you, Jamie, for a light-speed issue resolving!

Borrador Mágico

Apr 07, 2024  on Shopify

Muy buena aplicación, fácil de usar y de un aspecto muy profesional, además de un buen servicio de apoyo.

Diveblues

Apr 07, 2024  on Shopify

I will definitely recommend the entire plug-in to all my friends who need website registration. It is really easy to use, and they will patiently and carefully help you achieve what you want to show. This is why I definitely recommend it! !

Om Home & Garden

Apr 05, 2024  on Shopify

easy to use with all required features. further Customization with helpful team of Tydal possible Special thanks to Sam for quick and super suport!

A Tam Bam Creation

Mar 29, 2024  on Shopify

Just downloaded the app, but so far so good! Customer service is super responsive and helpful... and friendly :)

Born to be Free

Mar 29, 2024  on Shopify

Jamie was super helpful and quick to respond. She made online chatting smooth and quick. I always prefer to talk on the phone, but this was just as efficient

minnieandmag

Mar 28, 2024  on Shopify

I installed this pop up app to help build my mailing list. Set up was easy but initially it didn't auto pop up, so I contacted Support. Dealt with Sam who had the issue fixed in literally 2 mins. Super helpful and fast support. App looks great.

Idaho Soap Company

Jan 31, 2024  on Shopify

Very responsive and helpful. Unlike support for many apps, they offer a chat feature that allowed me to solve my issue in under 5 minutes. Thanks Arianne!

Canatoo™

Jan 12, 2024  on Shopify

Some of the best free versions out there. Easy to set up, pretty good customization options (especially given that I use the free plan), great customer service. Highly recommend!

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