Reveal: Customer Data & NPS

Name: Reveal: Customer Data &amp; NPS Introduction Video
Uploaded: 2024-04-05T13:51:04Z
Duration: 1 min 33 s
Description: Turn one-time buyers into lifetime customers

Develop by Omniconvert SRL

$299

/ Month

Free plan available 30 Days Free Trial

Turn one-time buyers into lifetime customers

Advanced reporting

Dynamic audience builder

Rfm customer segmentation

Automated nps tool

Buying habits reports

About Reveal: Customer Data & NPS

Launched Mar 09, 2020

Built by Omniconvert SRL

Email :

sales@omniconvert.com

Address

Vasile Stroescu 14, CUI RO31411197, Bucharest, B, 021374, RO

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Introduction Video

Description

Leverage your Data to Segment, Retain & Acquire better customers. Use NPS & RFM to improve the CLV

Omniconvert’s Reveal highlights your best options for generating new growth in terms of acquisition, retention, and customer loyalty. You can use it when you need to experiment and fix your business model, as well as when you're searching for an advanced eCommerce approach to reach your business targets and save time. It also empowers you to up your game and monitor what matters to save your team's time and make better decisions.

Dynamic Audience Builder - Improve Meta & Google ad campaigns by using RFM
RFM Customer Segmentation: identify best&worst clients & treat them accordingly
Automated NPS tool: Fix your customer journey- real-time alerts & advanced data
Buying Habits reports - Find your best and worst-performing product SKUs by CLV
Advanced Reporting: track what truly matters to become Customer-centric.

Pros

Highlights best options for generating new growth in acquisition, retention, and customer loyalty
Allows experimentation and fixing of business models for better performance
Provides an advanced eCommerce approach to reach business targets and save time
Empowers users to monitor crucial metrics and make better decisions
Dynamic Audience Builder to enhance Meta & Google ad campaigns using RFM
RFM Customer Segmentation to identify best and worst clients and treat them accordingly
Automated NPS tool for fixing customer journeys with real-time alerts and advanced data
Buying Habits reports to identify best and worst-performing product SKUs by Customer Lifetime Value (CLV)
Advanced Reporting to track essential metrics and promote a customer-centric approach

Cons

May require a steep learning curve for users unfamiliar with advanced eCommerce analytics
Dependency on accurate data input for effective analysis and results
Potentially costly for small businesses or startups with limited budgets
Requires continuous monitoring and updates to maintain optimal performance

Top Helpful Reviews

Petit Moi

Oct 03, 2024 on Shopify

This makes customer segmentation so much easier, more automated. On top of that, they catered to our business problems. And how we wanted things to be solved. Highly recommended!

Wain.cr

Aug 26, 2024 on Shopify

A robust toolset to control and take your digital operations to the next level with an easy to implement workflow. It has a highly intuitive and easy to use interface, providing your operation with critical marketing optimization tactics like RFM and NPS, which go hand in hand with more advanced techniques such as A/B Testing (at ALL levels) and granular segmentation/ personalization features which seriously lift the yield of your online channel in the short term. It integrates easily with your website, particularly if you are working in a Shopify environment, but it is open to be applicable in any other website development environment. Most importantly, the onboarding support leaded by Costin Floricel is top of the line, making sure your adoption cycle run smoothly. Great documentation as well. I have compared them with all other similar tools out there, and this one really hits the mark for completeness, stability and support (strategic AND technical). HIGHLY RECOMMENDED!

Paint Plot Australia

Nov 11, 2021 on Shopify

Reveal is a platform that provides the missing data link that focuses on customer retention. While other platforms push you on Acquisition. Reveal gives you the insights and tools to work on Customer Retention. Which is a necessary component for any sustainable Ecommerce business. To get the most out of this tool I recommend completing their Customer Value Optimisation course. Combining these tools will help you on your quest to build a solid ecommerce brand

OTTY Sleep

Nov 08, 2021 on Shopify

If you are looking to get essential information about your customers experience and use this to then segment your customers into marketing email groups to upsell then this is the app for you. From the setup to ongoing support this company has been great and the data is so useful to both improving service to increasing retention revenue. Great feedback allows better service which can only be a good thing.

Gimber

Oct 19, 2021 on Shopify

Incredible app for getting actionable insights from your customer data and utilizing these to optimize your customer lifetime value. Their team is incredibly supportive, helpful and knowledgable. A+++ collaboration. Would recommend 100%.

H2O+ | Japan Designed Clean Skincare, Clean Conscience

Feb 26, 2021 on Shopify

This is exactly what we were looking for! Great app that makes CRM effortless for the team! Can't wait to use this to plan our customer journey! Team is helpful and has guided us through step by step and always open to answering questions from us!

BloomThis

Jan 21, 2021 on Shopify

At first glance, the UI looks complex with strange names for customer segments. But with a session from the devs, I understood how they did things. Great app if you need to understand your retention metrics.

BALR.

Jan 13, 2021 on Shopify

If you want to learn more about how grow your shop, you should definitely try this app. It gives a ton of great insights about your customers. Theodor and Oana are really helpful, have a lot of knowledge and are open to share it.

Goodmylk Co.

Nov 24, 2020 on Shopify

This app and customer service are top shelf. A really powerful tool to better understand customer behavior, LTV, and to strategize for an improved customer experience and increased retention.

ÈSSE Water

Nov 23, 2020 on Shopify

Amazing analytics for any Shopify store. The ability to see this data in neatly organized dashboards and understand the customer is extremely valuable. The customer service is A+ and I highly recommend.

View all reviews

Reveal: Customer Data & NPS

About Reveal: Customer Data & NPS

Built by Omniconvert SRL

Related Categories

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Introduction Video

Description

Leverage your Data to Segment, Retain & Acquire better customers. Use NPS & RFM to improve the CLV

Pros

Cons

Top Helpful Reviews

Petit Moi

Wain.cr

Paint Plot Australia

OTTY Sleep

Gimber

H2O+ | Japan Designed Clean Skincare, Clean Conscience

BloomThis

BALR.

Goodmylk Co.

ÈSSE Water

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