Chub vs Reveal: Shopify Apps for Customer Data & NPS

Name: Reveal: Customer Data &amp; NPS
Brand: Omniconvert SRL

If you're a Shopify merchant aiming to optimize customer engagement and insights, choosing between Chub Customer Accounts and Reveal Customer Data & NPS can significantly impact your business. In this comprehensive comparison, we analyze how these two apps differ in their features, usability, integration capabilities, and more, to help you make an informed decision. Whether you're looking to enhance customer account management or delve deeper into data-driven insights with net promoter scores, this guide will equip you with the knowledge to select the right app for your eCommerce needs, enhancing your ability to drive sales and customer satisfaction.

C:Hub Customer Accounts

Build your UI, ++Retention, Capture Data, Add 75 Apps & more

Reveal: Customer Data & NPS

Turn one-time buyers into lifetime customers

C:Hub Customer Accounts

Build your UI, ++Retention, Capture Data, Add 75 Apps & more

Reveal: Customer Data & NPS

Turn one-time buyers into lifetime customers

Rating

86 Reviews

7.9

95 Reviews

8.2

Pricing

Install App More info

Features

Reorder functionality
Draft orders
Branded account portal
Custom navigation
Add custom content
Page integrations
Marketing data capture
Targeted emails & sms
Shopify app integrations
Cancel order option
Profile editor
Password editor

Advanced reporting
Dynamic audience builder
Rfm customer segmentation
Automated nps tool
Buying habits reports

Screenshots

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Pros

Branded, tailor-made account portal and widget enhance customer experience
Customization options for look & feel, navigation, content, and pages
Integration with 78 Shopify apps enhances account features and functionality
Visibility into critical account, order, and shop information for customers
Ability to capture marketing data by adding custom fields to profiles & registrations
Targeted email & SMS campaigns via Klaviyo using custom profile fields
Additional functionalities like Reorder, Cancel Order, Draft Orders, Profile & Password Editor

Highlights best options for generating new growth in acquisition, retention, and customer loyalty
Allows experimentation and fixing of business models for better performance
Provides an advanced eCommerce approach to reach business targets and save time
Empowers users to monitor crucial metrics and make better decisions
Dynamic Audience Builder to enhance Meta & Google ad campaigns using RFM
RFM Customer Segmentation to identify best and worst clients and treat them accordingly
Automated NPS tool for fixing customer journeys with real-time alerts and advanced data
Buying Habits reports to identify best and worst-performing product SKUs by Customer Lifetime Value (CLV)
Advanced Reporting to track essential metrics and promote a customer-centric approach

Cons

Potential initial conflicts with old account page loading before the new customized one
Learning curve for integrating and customizing various features and apps

May require a steep learning curve for users unfamiliar with advanced eCommerce analytics
Dependency on accurate data input for effective analysis and results
Potentially costly for small businesses or startups with limited budgets
Requires continuous monitoring and updates to maintain optimal performance

Launched

Nov 28, 2021

Mar 09, 2020

Developer

Built by CustomerHub

Apps:

Average Rating:

4.8

Reviews:

Built by Omniconvert SRL

Apps:

Average Rating:

3.3

Reviews:

Make Your Choice

Install App More info View alternatives

Chub vs Reveal: Shopify Apps for Customer Data & NPS

C:Hub Customer Accounts

Reveal: Customer Data & NPS

C:Hub Customer Accounts