We're a brand new customer using the app for our claims portal, and we've had a fantastic experience so far! The company has been incredibly accommodating, tailoring the app to work perfectly for our needs. Their response time is super quick, and everyone I've spoken to has been amazingly helpful.

Return prime is an amazing return portal that is affordable and easy to set up and use! Their customer service is also extremely helpful & responsive, they were able to assist with every single request! Highly recommend!

This should be the best application to handle for return and exchange on Shopify! the configuration can be easily comprehended, the support team has a quick response and assist with setup precisely.

J'ai découvert cette app et je l'adore déjà sans vous parler du service client qui est super et très serviable, ils sont à l'écoute et aide à résoudre les difficultés. Merci à vous. Vraiment je recommande ce service et formidable !

They're super super helpful! Made the process so much easier for me with returns from my customers. Wonder was amazing and checked everything was working correctly for me. 5*, really recommend!!!

This is very helpful app and solves the core problem in terms of handling our returns and exchanges. Customer support is very quick and smooth.

Only new to the Return Prime. Support staff have been excellent with setup. Very helpful and quick to sort out any issues.

Easy setup, helpful and quick response from the support team. Subham at support seemed competent and was flexible

Great app and functionalities, not only this. It will help a lot when you get a lot of orders and converts better than automatic emails and manual work. Shubham was amazing in helping in setting automatic flows and custom strategies which are complex and now fully automatized. I feel my stores now will have much more potential and my customer service team much more free time, so scaling will be quicker and easier. I wish I found this app before and a special thanks to Shubham who stay on video call with me until midnight on Friday night. I can only recommend this app and the support revceived so far.

Shabham did an amazing job of helping setup his Return Prime! Shabham is the founder and has done an amazing job of thinking through all anyone would need in the Return & Exchange process. I highly recommend working with Return Prime and Shabham, they have a winning APP. Their interface is professional and effective. Further, Shabham went beyond the call of duty helping us integrate with ShipStation and properly guiding us through how to utilize Return Prime to make it easy for our customers and frankly for our team to manage the Exchange & Return process properly. Thank you Shabham, wishing you continued success!

Great first impression! Shubham was absolutely amazing. Helped set up our store wicked fast. Super informative about the application, asked all the right questions so the settings were appropriate for our store. We were considering Loop - which also has amazing features and seems to be a great return app. But for about 10 times the cost of Return Prime. Super happy with our decision so far! Looking forward to saving countless hours on customer service dealing with returns! 10/10

Hands down a Must have app for all the ecommerce folks out there. Team is responsive. All in all 10/10

Je viens de découvrir cette app et je l'adore déjà sans vous parler du service client qui est super et très serviable. Vraiment je recommande ce service!

I had an outstanding experience with the customer support team! They were prompt, friendly, and resolved my issue quickly. The representative was knowledgeable and went above and beyond to ensure I was satisfied. It’s rare to find such dedication and efficiency. Highly recommend!

We've been using this app for more than 2 years now, and it's been an excellent experience. It's very feature-rich and they've made significant improvements over time, with new features being regularly added and bugs swiftly fixed. Highly recommend this app-

Wonder *yes her name is Wonder :) - is the best and a wonderful and patient woman who really listens and takes up all your requests the same day - she has made my experience just wow!

I am Greatful that you went above and beyond to assist me with my issues and am pleased to have worked out my issues. Thank you so much

By far the most comprehensive solution for returns and exchanges. An absolute steal for the level of granular support.

Have checked and actually tried 5 different apps in this category. Return Prime provides the best features and super quick and clever (+ fun) support. "Wonder" really helped me with solutions I couldn't come up with. Can't wait to publish our new website and see how it really works.

Really amazing and quick customer support, they are very supportive and show a professional works Thank you team