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Customer reviews: Returbo: Returns & Exchanges

Develop by Returbo AB

Reviews (65)

Overall rating
5

What Merchants Think

The overall feedback from merchants for the "Returbo: Returns & Exchanges" app is highly positive. Merchants appreciate its user-friendly interface and the ease of integration, especially with platforms like Postnord. It has significantly streamlined the return and exchange processes, allowing merchants to give more focus to other aspects of their business. The customer support is consistently highlighted as excellent, responsive, and helpful, contributing to a smooth overall experience.

Key Strengths

  • Easy and fast setup
  • Streamlined return processes
  • Seamless integration with platforms like Postnord
  • Outstanding customer support
  • Improved control over return flows
  • Time efficiency in handling returns
  • User-friendly portal and interface

Common Concerns

  • Initial onboarding can be slow if third parties are involved
  • Desire for more advanced settings and data analysis for return trends

Final Thoughts

"Returbo: Returns & Exchanges" receives high praise for making the entire returns process significantly easier for both merchants and customers. While there is some room for improvement in advanced functionalities, the app's strengths in ease of use, integration capabilities, and excellent customer support make it a highly recommended tool for any e-commerce business looking to optimize its return and exchange operations.

Philip Hog Stockholm

Nov 07, 2023  on Shopify

Letat länge efter en tjänst som Returbo och allt funkar fläckfritt! Helt underbar support, snabba och riktiga problemlösare! Super nöjd med Returbos tjänster, tog bort en stor del av mitt arbete att hålla koll, skapa och skicka ut retursedlar. Nu gör jag allt med några enkla klick! TACK RETURBO Mvh Supernöjd kund

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