Returbo has streamlined our returns and exchanges, making the process more efficient and organized for both our team and our customers. They’ve been a reliable partner: professional, proactive, and truly great to work with. We highly recommend Returbo and look forward to continuing our collaboration.

Returbo has given us a smooth option for handling exchanges, which saves time & effort for both us and the customer. The customers have quickly adapted to filling in the digital return form -it’s very user-friendly - we have not gotten any questions or misunderstanding from customers about how to fill in the form! Returbo has also made it easier to keep track of the returns when all info-; tracking number, order number, reasons for return etc. are collected in one place. Being able to immediately show the sizes & colors available for exchanges and offering store credit as an option are also huge plusses.

We’ve been using Returbo for a few months now, and we’re genuinely impressed. The platform has significantly streamlined our return and exchange process, saving us valuable time and making the workflow more efficient. One of the features we appreciate most is the ability to track return reasons — it gives us meaningful insights into which products are frequently returned and why, helping us improve both our assortment and customer experience. What really stands out, though, is Returbo’s willingness to continuously develop the platform. Their openness to feedback and commitment to enhancing the system — for both our sake and our customers’ — makes them a truly valuable partner. It’s clear they care about creating a smooth and intuitive experience for everyone involved.

Vi har varit så nöjda med Returbo! Vi automatisera hela returflödet – vilket inte bara sparar oss värdefull tid, utan också gör att vi kan fokusera på det som verkligen driver verksamheten framåt. Samtidigt förbättrar det kundresan, eftersom våra kunder får en smidigare och snabbare returupplevelse.

Returbo facilitates our daily work with returns and complaints. It´s quick and smooth to make a return. The return form is easy and clear for the customer to fill out. I appreciate that it's easy to set up your own return reasons and to extract statistics. Highly recommend Returbo!

Returbo has transformed our returns and exchange flow, creating a more seamless experience for both our team and our customers. With their solution, customers can manage exchanges independently, which streamlines our operations, reduces manual work, and helps us retain revenue that might otherwise be lost.

Easy to set up, easy to use. Great app, does what it says.

I've used the service for a few months now and we're super happy with it. Easy to use and saves us so much time. Great customer service! I really recommend it! /Emma

We are super satisfied with our collaboration with Julia Söderqvist and Returbo, and we have drastically decreased the amount of customer support tickets as well as saved tons of time thanks to their service.

Returbo has completely changed the way we handle returns and exchanges. Customers can now swap items themselves, which saves us a ton of time and helps us keep the sales. Super smooth onboarding and an amazing team behind the app – highly recommend!

We started using Returbo about a month ago, and so far, we are very satisfied! It saves us time in our return and exchange process, making everything more efficient. The system also allows us to track return reasons and get a better understanding of which products are frequently returned and why. This insight is extremely valuable for improving our product selection and customer experience. Highly recommended for any business looking to streamline their return management!

Smooth service after a quick setup and integrations experience. No customers have been confused by the returns process either.

Returbo is a highly userfriendly app with a great support team that is always easy to get in contact with. Because of our warehouse system, we stumbled upon some difficulties regarding implementation (not Returbo's fault), but thanks to Returbo's great efforts, the problems were solved quickly. The app itself is seamless and easy to work with. Great interface, and makes handling returns and exchanges ten times easier. The Shopify integration is 10/10.

Their flexibility and commitment to problem-solving have significantly impacted our returns process, reducing friction for both our team and our customers. With Returbo, we’ve found a partner who not only understands the complexities of global returns but also actively works with us to refine and improve the experience. We look forward to continuing this partnership.

Super easy App that makes the return process smooth. You can control all returns in the App! Great and fast customer service. We recommend Returbo!

We just started with Returbo but it has helped us streamline our operations so that we can focus more on sales, which is our main core. This really makes a big difference in optimizing both time and resources." Being a small company this makes a big difference. So glad we did it:)

Fantastisk tjänst!, Smidigt med Postnord etiketter! Tack för grym support med!

Very easy and so fast to set up. And with excellent help from their customer service the transition worked so smoth. My team are really happy over the improvements and we can really recommend Returbo!

Underlättar för oss som företag men även för våra kunder, utmärkt app!

This app really helped us to smooth the return process. It takes a while to onboard since, in our case, the third party was involved (shipping company). However, since we've started using Returbo, we got much more control over our return flow, and we spend less time processing returns, which is vital for a small team like us.