Remora

Name: Remora Introduction Video
Uploaded: 2026-05-05T06:57:04Z
Duration: 1 min 33 s
Description: Streamline Shopify support with AI, order context, and seamless inbox management.

Remora

Develop by Shopify

$29-$79

/ Month

Free plan available

Streamline Shopify support with AI, order context, and seamless inbox management.

About Remora

Launched May 04, 2026

Built by Shopify

Address

1021 East Lincolnway Suite 5855, Cheyenne, WY, 82001, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

AI-native helpdesk for merchants. Manage support tickets with smart drafts and full order context.

Remora brings your Shopify data into every support conversation. Agents see order history, tracking info, and customer details alongside each ticket. AI classifies incoming tickets and drafts replies for agent review. Nothing sends without approval. Process refunds, cancellations, and discount codes from the inbox. Supports email submitted tickets in a unified inbox with real-time updates, team assignments, internal notes, collision detection, macros, and a knowledge base with CSAT surveys.