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Customer reviews: Referral Program ‑ Shopjar

Develop by Shopjar

Reviews (64)

Overall rating
4.9

What Merchants Think

Merchants generally have positive feedback about the "Referral Program ‑ Shopjar" app, praising its ease of setup and effective customer service. Users find it straightforward, with sufficient features to manage referral and affiliate programs. The support team, especially Madhav, is frequently highlighted for their helpfulness and quick response times, contributing significantly to a positive user experience.

Key Strengths

  • Easy and straightforward setup process
  • Responsive and helpful customer support
  • Effective management of referral and affiliate programs
  • User-friendly interface and tutorial videos available
  • Customizable features that meet users' needs

Common Concerns

  • Some users experience issues after recent updates
  • Pricing structure can be challenging for some merchants
  • Minor setup learning curve for some features

Final Thoughts

Overall, the "Referral Program ‑ Shopjar" app is well-received by merchants for its simplicity and robust support team. While there are occasional challenges with updates and pricing, the app remains a recommended tool for businesses seeking to enhance their referral and affiliate marketing efforts. The app seems particularly suited for those who value customer service and straightforward functionality.

The Scented Vine

Apr 15, 2024  on Shopify

Needed help updating DNS Records and the support staff was able to easily fix the issue. The affiliate option seems to be really easy to setup and the staff is open to suggestions if I want to make changes.

WONDERCRAFT LTD

Apr 03, 2024  on Shopify

We're quite pleased with the application. It is rather simple and easy to use, and has most of the important features we need. Unfortunately there are some areas that need improving. We are also finding the pricing structure difficult to work with. We are unsure whether to continue using the application at this moment in time.

Oxford Fresh

Apr 01, 2024  on Shopify

fantasic app that is easy to setup, support are super helpful and are quick to help. simple and works well for our customers.

Green Shield

Mar 05, 2024  on Shopify

My experience with the Shopjar Referral Program has been nothing short of fantastic. Right from the start, the support team has been incredibly helpful and always available whenever I've needed assistance. I've primarily interacted with Madhav, who has proven to be exceptionally skilled and quick in resolving any issues I've encountered. What stands out the most is their commitment to ensuring that my work is as smooth and efficient as possible. They're not just focused on making money from their service sales; they genuinely care about the success of their clients. Recently, they introduced a new app for recovering abandoned carts, and even during this testing phase, their support has been consistent and top-notch. I highly recommend the Shopjar Referral Program to anyone looking for an effective way to generate affiliates and who values having an outstanding support team dedicated to their success.

NOOCI

Jan 30, 2024  on Shopify

It took a little bit to set up, but afterwards this app is very straightforward to use and support has been extremely patient and helpful with us. I'd definitely recommend at this price point if you're just looking to do a basic rewards program to your customers.

Plouf!

Jan 12, 2024  on Shopify

Une équipe incroyable ! J'ai rencontré des soucis qu'ils m'ont immédiatement résolus, ils ont ajouté des options à leur module que j'avais demandé et qui n'existaient pas à la base ! Ils sont incroyables vraiment !

TOPIA

Jan 11, 2024  on Shopify

Perfect app that solves our referral and affiliate program needs! Customer service is great with very quick replies!

LDB Duel

Dec 29, 2023  on Shopify

Worked fine until they made some recent "improvements." Now it doesn't clear the pop up that tells you about the improvements and you are frozen. Sent two emails to support. No answer. Don't install until you know that the version of Shopify you have works with this app.

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