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Customer reviews: Referral Program ‑ Shopjar

Develop by Shopjar

Reviews (68)

Overall rating
4.8

What Merchants Think

Merchants generally have positive feedback about the "Referral Program ‑ Shopjar" app, praising its ease of setup and effective customer service. Users find it straightforward, with sufficient features to manage referral and affiliate programs. The support team, especially Madhav, is frequently highlighted for their helpfulness and quick response times, contributing significantly to a positive user experience.

Key Strengths

  • Easy and straightforward setup process
  • Responsive and helpful customer support
  • Effective management of referral and affiliate programs
  • User-friendly interface and tutorial videos available
  • Customizable features that meet users' needs

Common Concerns

  • Some users experience issues after recent updates
  • Pricing structure can be challenging for some merchants
  • Minor setup learning curve for some features

Final Thoughts

Overall, the "Referral Program ‑ Shopjar" app is well-received by merchants for its simplicity and robust support team. While there are occasional challenges with updates and pricing, the app remains a recommended tool for businesses seeking to enhance their referral and affiliate marketing efforts. The app seems particularly suited for those who value customer service and straightforward functionality.

Dalia Botanique

May 30, 2025  on Shopify

The team have been really helpful at helping me setting up the referral codes. I will be launching it fully this week.

QCOLLECTION

May 24, 2025  on Shopify

Ramesh really helped me on a good level.. i had some issues with my theme with font size and padding. We hopped on a call and fixed everything step by step. The functionality of the app is amazing i would highley recommend!

HairCare Cyprus

May 20, 2025  on Shopify

such an integral component to growing my business thank you for the amazing app!!!!

Fae Fire Shop

May 08, 2025  on Shopify

Nihasini is friendly, knowledgeable and wonderful to work with. I learned a great deal of very helpful information today, thank you! Love this app.

Adigo

May 07, 2025  on Shopify

Halo x aden + anais

Apr 24, 2025  on Shopify

Easy to use and fast customer service - Nihasini was very helpful.

OTR Meals

Apr 24, 2025  on Shopify

Fantastic App! With the cost of aquisition being where its at these days this app is a no brainer. Super simple set up and the support is fantastic if you have any questions. Would 100% recommend to any shopify store

Winewizard by Vinalchemy

Apr 22, 2025  on Shopify

I'm always wary of adding Apps to Shopify. I'm not a programmer so they really need to be easy to set up and offer great support. These guys are amazing. Nothing seems to be too much trouble. They have really helped me. And not just the set up, but with ongoing questions around emailing, customisation etc etc. Brilliant service. I tried a couple of other app first for refer a friend and so glad I dumped them for ShopJar. Thanks Nihasini Madhav, you were GR8.

All You Need Music

Apr 09, 2025  on Shopify

Excellent Customer Service! We had an issue with our mobile display, and the response from the team was incredibly quick and effective. All our problems were resolved promptly and professionally. Special thanks to Niha for her outstanding support and helpful attitude. Truly appreciated!

Karafe

Apr 08, 2025  on Shopify

Shopjar is simple and straight to the point. Perfect if you don't need to have a complex refferal campaign. There is enough customization option to keep your Design line. Thanks to the support for being reactive when needed.

Nature's Select Pet Food

Apr 08, 2025  on Shopify

Easy to set up and customer support is helpful via email. We've only had it a week but are hopeful more customers will start to use it thanks to installing it on our website home page, checkout and post purchase pages.

Winewizard by Vinalchemy

Apr 08, 2025  on Shopify

Great help setting up the App. Thanks Nihasini Madhav, you were GR8.

Bibliophiles

Apr 07, 2025  on Shopify

Great Customer Support by Nihasini for onboarding purpose. It was quick and very helpful.

Quality Printing Hub

Apr 01, 2025  on Shopify

The customer service offered by Madhav was amazing! We were able to go through the systems easily, and manage every question successfully.

STRAYE

Mar 05, 2025  on Shopify

Expert WC

Mar 03, 2025  on Shopify

It was absolutely perfect! A huge thank you to them for their incredible service and support. Everything was beyond my expectations, and I couldn’t have asked for a better experience!

Bandit Coffee - Hong Kong

Feb 27, 2025  on Shopify

Very helpful customer service!

Greenleaf

Feb 06, 2025  on Shopify

Just got it set up and it was a breeze. I love the simplicity. I looked at other apps and there were way more bells and whistles than what I needed. I had one question about how a slightly complex reward might be handled and Madhav was really helpful and gave me confidence that it will work as planned. No sales from this system yet (only up for 1 day) but I am sure that those will come soon. Awesome app.

KisaanSay

Jan 31, 2025  on Shopify

Hannah and Henry

Jan 30, 2025  on Shopify

Great app. Easy to setup the referral system. Madhav and Saran were very helpful to assist me in setting up all the features I wanted. Thanks

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