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Customer reviews: Referral Program ‑ Shopjar

Develop by Shopify

Reviews (99)

Overall rating
4.8

What Merchants Think

Merchants generally have positive feedback about the "Referral Program ‑ Shopjar" app, praising its ease of setup and effective customer service. Users find it straightforward, with sufficient features to manage referral and affiliate programs. The support team, especially Madhav, is frequently highlighted for their helpfulness and quick response times, contributing significantly to a positive user experience.

Key Strengths

  • Easy and straightforward setup process
  • Responsive and helpful customer support
  • Effective management of referral and affiliate programs
  • User-friendly interface and tutorial videos available
  • Customizable features that meet users' needs

Common Concerns

  • Some users experience issues after recent updates
  • Pricing structure can be challenging for some merchants
  • Minor setup learning curve for some features

Final Thoughts

Overall, the "Referral Program ‑ Shopjar" app is well-received by merchants for its simplicity and robust support team. While there are occasional challenges with updates and pricing, the app remains a recommended tool for businesses seeking to enhance their referral and affiliate marketing efforts. The app seems particularly suited for those who value customer service and straightforward functionality.

HIMAYA

Dec 11, 2025  on Shopify

Diaspora Threads

Nov 25, 2025  on Shopify

Initial set up call with Vaishaak was great. Looking forward to using Shopjar!

Salt + Soil

Nov 17, 2025  on Shopify

Flow Kayaks

Nov 12, 2025  on Shopify

Great support on setup, very helpful, thank you.

the aporias

Nov 11, 2025  on Shopify

The support from Shopjar is truly excellent. You receive personal and fast assistance. The support team not only provides helpful tips but also takes action directly, so I don’t have to handle everything myself. It’s really great support and a huge help.

The Pod Chocolates

Nov 06, 2025  on Shopify

Very helpful and patient on the set up call. I was able to set up my referral program with Nihasini P S who guided me through the process and showed me what I need to do. Thank you

HerculesAG

Oct 30, 2025  on Shopify

They're customer service was great! Very helpful.

Lumehra

Oct 30, 2025  on Shopify

great job

BiltongMate

Oct 24, 2025  on Shopify

The app is easy to set up and use. A special thank you to Niha for outstanding customer support! Niha is friendly, helpful and patient :) Shopjar has world class customer support! A special thank you to Vaishaak too, for adding custom links, and his patience during technical difficulties I had :)

JOTT

Oct 14, 2025  on Shopify

Very good support, the team is very reactive and the app easy to set up.

Hannah Anna

Oct 08, 2025  on Shopify

Finished set up and very happy with the features and support. Sometimes less is more for referral programs and Shopify apps and Shopjar fits this bill.

Joyoneer

Oct 06, 2025  on Shopify

great customer support

Laceeze

Oct 03, 2025  on Shopify

Very fast support to get the app up and running. Highly recommended

theplaincircle vintage

Oct 01, 2025  on Shopify

The app is very easy to install and the customer support is super quick and helpful at any time! I´m super happy with my descision to choose shopjar!

Charmlry

Sep 30, 2025  on Shopify

The app is very easy to set up and use, and the team is always available to help. I personally spoke to Vaishaak who was very helpful, efficient and kind. I recommend Shopjar!

Roborock United Kingdom Official Site

Sep 17, 2025  on Shopify

Many thanks to Kaarthika from the referral support team. They followed up closely and resolved my issue quickly. Excellent service!

Laboratoires OMA & ME

Sep 12, 2025  on Shopify

Outstanding support Effective app - just what i needed, no frills but strongly effective

Delhicious

Sep 08, 2025  on Shopify

Great support from Niha and the team!

Counter Coffee

Sep 05, 2025  on Shopify

Ripper Online

Sep 04, 2025  on Shopify

Just started using the app, but writing a review for great support. Could not figure out how to make referral work, and support helped in real-time. Vaishaak was the lifesaver. I booked a meeting with another person, but no one turned up, so I sent a message, and there was Vaishaak; he sent a link to join a meeting and helped me solve the issue.

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