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Customer reviews: Referral Program ‑ Shopjar

Develop by Shopify

Reviews (88)

Overall rating
4.9

What Merchants Think

Merchants generally have positive feedback about the "Referral Program ‑ Shopjar" app, praising its ease of setup and effective customer service. Users find it straightforward, with sufficient features to manage referral and affiliate programs. The support team, especially Madhav, is frequently highlighted for their helpfulness and quick response times, contributing significantly to a positive user experience.

Key Strengths

  • Easy and straightforward setup process
  • Responsive and helpful customer support
  • Effective management of referral and affiliate programs
  • User-friendly interface and tutorial videos available
  • Customizable features that meet users' needs

Common Concerns

  • Some users experience issues after recent updates
  • Pricing structure can be challenging for some merchants
  • Minor setup learning curve for some features

Final Thoughts

Overall, the "Referral Program ‑ Shopjar" app is well-received by merchants for its simplicity and robust support team. While there are occasional challenges with updates and pricing, the app remains a recommended tool for businesses seeking to enhance their referral and affiliate marketing efforts. The app seems particularly suited for those who value customer service and straightforward functionality.

Hannah Anna

Oct 08, 2025  on Shopify

Finished set up and very happy with the features and support. Sometimes less is more for referral programs and Shopify apps and Shopjar fits this bill.

theplaincircle vintage

Oct 01, 2025  on Shopify

The app is very easy to install and the customer support is super quick and helpful at any time! I´m super happy with my descision to choose shopjar!

Charmlry

Sep 30, 2025  on Shopify

The app is very easy to set up and use, and the team is always available to help. I personally spoke to Vaishaak who was very helpful, efficient and kind. I recommend Shopjar!

Roborock United Kingdom Official Site

Sep 17, 2025  on Shopify

Many thanks to Kaarthika from the referral support team. They followed up closely and resolved my issue quickly. Excellent service!

Ripper Online

Sep 04, 2025  on Shopify

Just started using the app, but writing a review for great support. Could not figure out how to make referral work, and support helped in real-time. Vaishaak was the lifesaver. I booked a meeting with another person, but no one turned up, so I sent a message, and there was Vaishaak; he sent a link to join a meeting and helped me solve the issue.

Zuqini

Aug 20, 2025  on Shopify

Great tool with very good pricing. I had almost all I wished to start my referral program. The onboarding is very smooth and you also receive help from the team. In my case Nihasini showed me some tricks and helped me finalise the setup. She was great.

Interrobang Automotive

Aug 19, 2025  on Shopify

Nihasini was quick and helpful getting my affiliate sign up page to show. Issue was resolved within 15 minutes from contacting support to getting the page live.

AU_ dé

Jul 31, 2025  on Shopify

The app meets my needs. I encountered a problem while using it, but customer service representative Dharshika helped me solve it very patiently and professionally. I am very satisfied.

Monotone

Jul 29, 2025  on Shopify

This app is incredibly easy to use. Setting up and integrating the referral program and portal with my store was seamless. The customer support team has been fantastic — they respond quickly and always provide clear solutions to any questions I have.

TagsForever

Jul 24, 2025  on Shopify

This app had an incredible impact on our sales, and the technical support is very responsive whenever there's even the slightest issue.

CPC Online

Jul 03, 2025  on Shopify

Fantastic from Nihasini, helped all the way with set up my Referral program shopjar. The product is perfect for our need and very professional.

Five Skincare

Jul 02, 2025  on Shopify

Wir stehen kurz vor dem Launch unseres Referral-Programms mit Shopjar und sind bisher sehr zufrieden. Das Setup ist unkompliziert und intuitiv, und für uns stimmt das Preis-Leistungs-Verhältnis absolut. Besonders positiv hervorheben möchte ich den Support: Nihasini hat sich in einem Zoom-Call Zeit genommen und all meine Fragen kompetent beantwortet.

seventy + mochi

Jul 02, 2025  on Shopify

Nihasini has been super great helping me with the CSS and making sure the pop ups match our store. Easy app if you're looking for a simple referral program.

Fine Color Jewels

Jun 04, 2025  on Shopify

Amazing Support! Nihasini helped us fix all the issues with assistance of the developer Karthick. Would recommend this to all

Dalia Botanique

May 30, 2025  on Shopify

The team have been really helpful at helping me setting up the referral codes. I will be launching it fully this week.

QCOLLECTION

May 24, 2025  on Shopify

Ramesh really helped me on a good level.. i had some issues with my theme with font size and padding. We hopped on a call and fixed everything step by step. The functionality of the app is amazing i would highley recommend!

STRAYE

May 13, 2025  on Shopify

I’ve been attempting toi integrate the ShopJar Referral Program app for several months now, and while it has potential, the Klaviyo integration is a complete letdown. Despite both ShopJar and Klaviyo pointing fingers at each other, the integration remains unreliable and far from ready for prime time. For our business, seamless, on-brand transaction emails via Klaviyo are non-negotiable, but this critical feature consistently fails to deliver. I’m beyond frustrated—ShopJar could be a game-changer, but the broken integration makes it unusable for us. Until this is fixed, I can’t recommend it.

Fae Fire Shop

May 08, 2025  on Shopify

Nihasini is friendly, knowledgeable and wonderful to work with. I learned a great deal of very helpful information today, thank you! Love this app.

OTR Meals

Apr 24, 2025  on Shopify

Fantastic App! With the cost of aquisition being where its at these days this app is a no brainer. Super simple set up and the support is fantastic if you have any questions. Would 100% recommend to any shopify store

Winewizard by Vinalchemy

Apr 22, 2025  on Shopify

I'm always wary of adding Apps to Shopify. I'm not a programmer so they really need to be easy to set up and offer great support. These guys are amazing. Nothing seems to be too much trouble. They have really helped me. And not just the set up, but with ongoing questions around emailing, customisation etc etc. Brilliant service. I tried a couple of other app first for refer a friend and so glad I dumped them for ShopJar. Thanks Nihasini Madhav, you were GR8.

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