Aman has helped us, and several other staff. Helpful in fixing any issues or bugs with the membership app. We've found it suits our purposes for a custom theme on shopify. It has had the odd bugs, but the staff help us fix this when they come up.

The BOLD Member ship Liquid Installation guide is extremely disappointing. The instructions they provide often have significant coding discrepancies, with mismatched code and files that don't align with the Dawn theme. The only recourse is to contact their team for installation, which can take several days. I'm paying for a service, so why do I need to write code? Why doesn't the code match yours? And why do I have to wait 3-5 days? This is unacceptable

Irfan is the best rep at Bold, if you’re lucky enough to get him, no one else helped for weeks — Irfan fixed 6,700 product errors in less than 24 hours. Irfan is amazing! Thank you Bold.

Their customer service is really bad. They sent an email instructing me to reply back to the email after I completed a step. I then receive an email chastising me for sending them an email.

We've had this app installed since 2020 and have generated over 6-figures in membership fees. Grateful for this app and all the support we've received from Bold. Note - we did have several issues with this app when we switched over to another theme that required a lot of back and forth to get the functionality right. Thankfully that is all behind us.