Great app highly recommend!

Samuya was very helpful in assisting me with onboarding. I was deciding between ReConvert and another upsell app and I see I made a great choice already :) Looking forward to seeing how this works!

il est au top

The advisors are very helpful.

Excellent customer service from Shafta - thanks!

UPDATE: No refund has been given. No credit has been given. The “reaching out of goodwill” was them finding my business socials and leaving a message on Instagram saying “Hi, is someone there?” The instagram page @reconvert.io has since been blocked. Communication via email is preferred. Great professional response down below to save face, however it is not true. The circumstances are 100% the same. I have asked via email to just be left alone at this point. However, there’s been back and forth and now visits to my socials from this company. I have been overcharged for this app even after uninstalling and canceling services. I reached out to Shopify for assistance and was told to contact the app directly to have charges removed. I have paid for the app once and was refilled again because now I had canceled the app 2 days after the charge was applied. Speaking to Ashley, I received no help other than to reinstall the app to receive a credit for the charge. However, I do not need the app so why would i reinstall just to be overcharged more for a service I clearly no longer needed. They will give you the run around if there is ever an issue with billing so be weary… Horrible experience when they could have just offered the credit for a customer who has not used their services after being charged but again was forced to reinstall app o receive credit. Where is the customer service of morality? Other apps sent credit immediately we need more app developers like that, that help small businesses vs taking from them with no accommodations and real support. My advice… Find a better app to use for this. One with integrity.

5 Star Experience from Alex. Helped set up and was very prompt.

Alex is really helpful, quick response and resolves issues instantly! Cannot fault his service and definitely recommend!

There were some minor issues with the plugin at first, but I contacted the administrator Alex and he solved it, which was great.

Team gave me great solutions, best customer support I have ever recieved

spaming when you unistall it. pay app

Great experience onboarding, Jordan was really helpful and answered all my questions, looking forward to getting started with the app!

Very helpful and clear information to help me in the initial stages of setting up the app. Thank You

horrible app, extremely confusion and bad customer service. there are way better app available out there

am very impressed with Alex. He is very fast and resolved all my issues in no time. Thanks a lot again.