Taranker.Com Logo
ReConvert Upsell & Cross Sell! logo

Customer reviews: ReConvert Upsell & Cross Sell!

Develop by ReConvert 💵

Reviews (5,600)

Overall rating
4.9

What Merchants Think

Merchants generally appreciate "ReConvert Upsell & Cross Sell" for its functionality in enhancing sales through upsell and cross-sell features. Many users highlight the app's user-friendliness and efficiency in boosting Average Order Value (AOV). The customer support team frequently receives commendations for its prompt and helpful assistance, making the overall experience positive for most users.

Key Strengths

  • Outstanding customer support, particularly from team members Riya, Alex, and Shafta.
  • User-friendly interface and ease of setup for post-purchase processes.
  • Customizable features that allow for effectively tailored upsell opportunities.
  • Significant impact on increasing Average Order Value (AOV) for merchants.
  • Quick responsiveness and availability of knowledgeable support staff.

Common Concerns

  • Confusion and dissatisfaction with the app's pricing model and unexpected charges.
  • Technical difficulties with app setup and functionality for some users.
  • Lack of transparency and clarity in billing and usage fees.
  • Reports of the app not functioning or delivering promised outputs for some merchants.

Final Thoughts

Overall, "ReConvert Upsell & Cross Sell" is well-received by merchants who value enhancement in post-purchase sales and exceptional customer support. However, potential users should be cautious about the pricing structure and ensure they fully understand the billing details. The app provides a robust platform for boosting sales, with strong support to address issues, although some users encounter significant challenges.

GoNavaro

Jan 26, 2025  on Shopify

Great service Quick & easy.

Daiane Bobbin Lace

Jan 26, 2025  on Shopify

Support is great. Alex has been very kind and useful

The Shirt Plugs

Jan 26, 2025  on Shopify

Alex was amazing, I'm so impressed that you have someone on live chat support to assist you throughout the whole set-up process.

Hi-Tie

Jan 23, 2025  on Shopify

Very good

Shavel Home Products

Jan 23, 2025  on Shopify

I just started with ReConvert literally day one and had some questions. I started a chat with Ashley. She was a great help and got me started and on my way. Looking forward to growing my AOV.

Wango Kart

Jan 23, 2025  on Shopify

Reconvert has an excellent support, customer support is very quick to the queries. The app is also easier to setup for post purchases

PLUSH💋 By: MzPeachez

Jan 23, 2025  on Shopify

I would for sure recommend ReConvert to Friends , Family & Co Workers ... I was unsure where to start & what exactly to do with what I was looking for & Iater Chatting with Alex He really helped me out & was very patient while doing it ! I appreciate it

international-filter-products

Jan 22, 2025  on Shopify

Shafta was very helpful. I appreciate how she edited out Thank You page

Marigold's Sea Moss

Jan 22, 2025  on Shopify

Great experience and Ashley was very helpful!

Openhagen

Jan 22, 2025  on Shopify

Thanks a lot, Riya, for helping me. She quickly got on the call, guided me, and resolved all the queries.

Jetaime Elixir

Jan 21, 2025  on Shopify

Alex was great help

JungKwanJang

Jan 21, 2025  on Shopify

quick and great support

Sweet Harvest Farms

Jan 21, 2025  on Shopify

Went way beyond what I though should be expected! Courteous, helpful, professional and responsive. Very pleased!

Tangles B. Gone

Jan 21, 2025  on Shopify

Once I downloaded the app, I was a little overwhelmed and had a question about the setup and I had Alex respond instantly in the chat. He offered to get everything set up for me! I told him what I was wanting to do and he did a great job at putting everything in place. It is now up and running just 30 minutes later. Thank you!

With Love Family Coaching

Jan 21, 2025  on Shopify

Very helpfull

Plein-off

Jan 21, 2025  on Shopify

All I can say this upsell app is amazing. You guys should try.

Lilush

Jan 21, 2025  on Shopify

great support

little white dish

Jan 21, 2025  on Shopify

Great app. It has alot of functions you can customize each option. They also have really good customer service. Riya gave me great service and answered my questions. She even offered to get on a call with me and walk me through the steps to fix my funnels. Alex was amazing too and answered all my concerns

The Otaku Box

Jan 20, 2025  on Shopify

Fiorhe

Jan 20, 2025  on Shopify

Alex from the support team was great assisting on questions about the app price and set up. Thank you Alex!

Scroll to Top