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Customer reviews: ReConvert Upsell & Cross Sell!

Develop by ReConvert 💵

ReConvert is a powerful Shopify app designed to maximize revenue through post-purchase upsells, cross-sells, and thank-you page customization. This review covers its features, pricing, and real user experiences to help merchants evaluate its potential for their stores.

Reviews (2,679)

Overall rating
4.9

What Merchants Think

Merchants generally appreciate "ReConvert Upsell & Cross Sell" for its functionality in enhancing sales through upsell and cross-sell features. Many users highlight the app's user-friendliness and efficiency in boosting Average Order Value (AOV). The customer support team frequently receives commendations for its prompt and helpful assistance, making the overall experience positive for most users.

Key Strengths

  • Outstanding customer support, particularly from team members Riya, Alex, and Shafta.
  • User-friendly interface and ease of setup for post-purchase processes.
  • Customizable features that allow for effectively tailored upsell opportunities.
  • Significant impact on increasing Average Order Value (AOV) for merchants.
  • Quick responsiveness and availability of knowledgeable support staff.

Common Concerns

  • Confusion and dissatisfaction with the app's pricing model and unexpected charges.
  • Technical difficulties with app setup and functionality for some users.
  • Lack of transparency and clarity in billing and usage fees.
  • Reports of the app not functioning or delivering promised outputs for some merchants.

Final Thoughts

Overall, "ReConvert Upsell & Cross Sell" is well-received by merchants who value enhancement in post-purchase sales and exceptional customer support. However, potential users should be cautious about the pricing structure and ensure they fully understand the billing details. The app provides a robust platform for boosting sales, with strong support to address issues, although some users encounter significant challenges.

Tyger Home Store

Jun 05, 2025  on Shopify

FIRST I WAS FURIOS THAN I GAVE ASHLEY PERMISSION FOR ACCES SHE FIXED ALL THOSE PROBLEMS. COMPANY THAT REALLY THINK DEEP HOW TO FIX USSUES

Sabrina Carol Bookshop

Jun 04, 2025  on Shopify

I've recently installed ReConvert and needed some help, with updating the discount. Riya was amazing, super quick to respond and provided me with a detailed video on how to resolve the problem. Highly Recommended. The app works like a dream, can't wait to start putting it in to practice.

D'Lux & Co.

Jun 04, 2025  on Shopify

Great experience working with Ashley. Thanks for the help.

LaceBeautyWigs

Jun 04, 2025  on Shopify

ReConvert makes boosting average order value effortless with smart upsell and cross-sell options right on the Thank You page . the drag builder lets you create personalized product recommendations, bundles, and special offers that catch customers at the perfect moment -increasing sales without being pushy . it's a simple but powerful tool that helped me maximize every order improve overall revenue.

The Friends' Kloset

Jun 03, 2025  on Shopify

Service has been good so far. Riya has been super helpful. Assistance and customer support like what we received from her was exceptional. Her support makes us want to continue to use this app. Thanks again Riya!

Erysse

Jun 01, 2025  on Shopify

Support très réactif, merci beaucoup Alex pour votre aide !!

pour Elle store

May 30, 2025  on Shopify

WONDERFUL SUPPORT TEAM

Mr.Tin

May 30, 2025  on Shopify

Great app and Great support.

יופילי

May 30, 2025  on Shopify

Perfect app and PERFECT customer support Highly recommended yofeely.com

Glasshop24

May 30, 2025  on Shopify

Thanks for support. Had first given 1 star, because of slower support. Ticket "in process" always. Dev. team working on it. I guess it was a heavier task for the team (Shopify Plus checkout). Response rate was always fast and in the end they fixed it and it works really well. thanks again!

Northern Bullies Kennel

May 29, 2025  on Shopify

Citron

May 29, 2025  on Shopify

Just got started with this App and so far it has been a good journey, Earlier Shafta briefed me really well about setting up this app and she personally studied my website to help me better understand the potential from Reconvert, moreover their customer support is excellent, Saumya is always there to help me understand this app better.

Everisma

May 29, 2025  on Shopify

Mulbi | Experiencias en seda

May 29, 2025  on Shopify

¡No podía instalarlo y el equipo de soporte me ayudó rapidísimo!

Toddcraft

May 28, 2025  on Shopify

Very helpful Alex in setting up reconvert app. He was very business like and professional. I am trying this app for conversions. Just went live but I have a feeling it is going to help with conversions Todd Craft business owner.

Refresh

May 28, 2025  on Shopify

I have to say I was really impressed with Ashley, as she took her time in helping me navigate and correcting the problem I was having. Thanks to ReConvert and their team for the prompt response.

BabyMart

May 28, 2025  on Shopify

EUROPEAN HOUSE HOLD

May 28, 2025  on Shopify

Riya , Ashley and Shafta helped me with the set up and understanding Reconvert better , i asked many questions honestly and answered every single one happily extremely great support and very responsive customer care Recommended

Nüdel

May 27, 2025  on Shopify

Citron

May 26, 2025  on Shopify

Just got started with this App and so far it has been a good journey, their customer support is excellent, Alex is always there to help me understand this app better

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