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Customer reviews: ReConvert Upsell & Cross Sell!

Develop by ReConvert 💵

Reviews (5,395)

Overall rating
4.9

What Merchants Think

Merchants generally appreciate "ReConvert Upsell & Cross Sell" for its functionality in enhancing sales through upsell and cross-sell features. Many users highlight the app's user-friendliness and efficiency in boosting Average Order Value (AOV). The customer support team frequently receives commendations for its prompt and helpful assistance, making the overall experience positive for most users.

Key Strengths

  • Outstanding customer support, particularly from team members Riya, Alex, and Shafta.
  • User-friendly interface and ease of setup for post-purchase processes.
  • Customizable features that allow for effectively tailored upsell opportunities.
  • Significant impact on increasing Average Order Value (AOV) for merchants.
  • Quick responsiveness and availability of knowledgeable support staff.

Common Concerns

  • Confusion and dissatisfaction with the app's pricing model and unexpected charges.
  • Technical difficulties with app setup and functionality for some users.
  • Lack of transparency and clarity in billing and usage fees.
  • Reports of the app not functioning or delivering promised outputs for some merchants.

Final Thoughts

Overall, "ReConvert Upsell & Cross Sell" is well-received by merchants who value enhancement in post-purchase sales and exceptional customer support. However, potential users should be cautious about the pricing structure and ensure they fully understand the billing details. The app provides a robust platform for boosting sales, with strong support to address issues, although some users encounter significant challenges.

Cirkle Sverige

Jan 03, 2025  on Shopify

Great experience!

CLARK

Jan 02, 2025  on Shopify

Elena Nora

Jan 02, 2025  on Shopify

Ash you are very helpfull ! Thankyou for your services

myMayz

Dec 30, 2024  on Shopify

Nice and important app

Sakerplus

Dec 29, 2024  on Shopify

Alex provided outstanding support—thank you for your patience and expertise in resolving my issue so efficiently!

Hunt The West

Dec 28, 2024  on Shopify

Always quick to respond when I need help with the app!!

Miss Pomela Cosmética Natural

Dec 28, 2024  on Shopify

Alex has been extremely helpful. I'm a bit like a fish out of water to set these apps up, and he did it for me, no hassels. I wish all customer support were like this!

G Harmony Apparel

Dec 28, 2024  on Shopify

I just want to say that the customer service I received from Alex in setting up the App on my shopify store was amazing. He completed steps in 15 minutes that would have taken me days to set up. Its really a huge help as a small business owner to receive top notch assistance. One less thing I have to try and complete in my already long lists of things to do in my store. Thank you again Alex! You were wonderful and very understanding.

Home Crush

Dec 27, 2024  on Shopify

Very helpful and seemless set up

Beflax Linen

Dec 27, 2024  on Shopify

Alex from the support team was phenomenal! He was able to help us resolve the issue with non working funnel, he took patience and detailed approach with multiple testing to figure out where was the bug. he stayed for over 30min after his shift to make sure this gets resolved (a team of 3 people tried to resolve that in the past unsuccessfully - but Alex managed to do it all by himself). Very grateful and now fingers crossed I can make more sales in the last 3 days of this year :))) wish me luck!

Wooden Table Baking Company

Dec 27, 2024  on Shopify

Omas Cosmetics

Dec 26, 2024  on Shopify

Alex went above and beyond answering all my questions and was able to set the app up for me,

Magnolia's Mate

Dec 26, 2024  on Shopify

すごく丁寧に対応してくれてすごく助かりました!!ありがとうございました!

クーベル

Dec 25, 2024  on Shopify

have contacted support several times, and they always provide a thorough and helpful resolution. I have also successfully upsell products using this app, so I believe it is extremely effective.

PressGo

Dec 25, 2024  on Shopify

Great

Pure Nest Drop

Dec 24, 2024  on Shopify

AHAVA Global

Dec 23, 2024  on Shopify

I recommend this app

Cake Gift Co

Dec 22, 2024  on Shopify

Good so far

Freche Klamotten

Dec 22, 2024  on Shopify

Alex from the support team was incredibly helpful, and I’m amazed at how quickly the support team responds.

Basel Belle

Dec 20, 2024  on Shopify

Saumya her support was great. Even did some logical suggestions with regards to store improvements. All in all great.

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