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Customer reviews: ReConvert Upsell & Cross Sell!

Develop by ReConvert 💵

ReConvert is a powerful Shopify app designed to maximize revenue through post-purchase upsells, cross-sells, and thank-you page customization. This review covers its features, pricing, and real user experiences to help merchants evaluate its potential for their stores.

Reviews (2,679)

Overall rating
4.9

What Merchants Think

Merchants generally appreciate "ReConvert Upsell & Cross Sell" for its functionality in enhancing sales through upsell and cross-sell features. Many users highlight the app's user-friendliness and efficiency in boosting Average Order Value (AOV). The customer support team frequently receives commendations for its prompt and helpful assistance, making the overall experience positive for most users.

Key Strengths

  • Outstanding customer support, particularly from team members Riya, Alex, and Shafta.
  • User-friendly interface and ease of setup for post-purchase processes.
  • Customizable features that allow for effectively tailored upsell opportunities.
  • Significant impact on increasing Average Order Value (AOV) for merchants.
  • Quick responsiveness and availability of knowledgeable support staff.

Common Concerns

  • Confusion and dissatisfaction with the app's pricing model and unexpected charges.
  • Technical difficulties with app setup and functionality for some users.
  • Lack of transparency and clarity in billing and usage fees.
  • Reports of the app not functioning or delivering promised outputs for some merchants.

Final Thoughts

Overall, "ReConvert Upsell & Cross Sell" is well-received by merchants who value enhancement in post-purchase sales and exceptional customer support. However, potential users should be cautious about the pricing structure and ensure they fully understand the billing details. The app provides a robust platform for boosting sales, with strong support to address issues, although some users encounter significant challenges.

Pronailshop.com

Jun 18, 2025  on Shopify

Alex was super helpful and efficient in assisting me with my issue. Thanks!

Horsham Coffee Roaster

Jun 18, 2025  on Shopify

Fantastic app to increase revenue and very easy to chat to their customer support, who are very helpful and efficient. Highly recommended

O.E.L. - leckerstes Olivenöl und Oliven!

Jun 17, 2025  on Shopify

Shafta vom Support hat mir super geholfen.

GLR SHOPPING

Jun 16, 2025  on Shopify

very good :)

roakeskin

Jun 15, 2025  on Shopify

I just want to say a massive thank you to Ashley for her incredible support. I was completely overwhelmed trying to set up my post-purchase funnels, and she didn’t just answer my questions, she helped me build out the entire journey with care and clarity. She truly listened to what I was trying to achieve with my brand and guided me through smart, strategic setups that felt aligned with my goals. Exceptional service, real people behind the tech, and honestly one of the best support experiences I’ve had on Shopify. Highly recommend, especially if you care about customer experience and want your brand to stand out. —

Virage Mode

Jun 14, 2025  on Shopify

Shafta a été très professionnel et a répondu à toutes mes interrogations. Encore merci

KskinRitual

Jun 14, 2025  on Shopify

service au top

Armatus 0811

Jun 14, 2025  on Shopify

Great support

Urban Beck

Jun 11, 2025  on Shopify

Alex was great and helped me solve a problem with one of my discounts.

Space Cannon

Jun 11, 2025  on Shopify

YLIVA

Jun 11, 2025  on Shopify

Shafta did help me very well thanks to her!

Zinny Lastica

Jun 10, 2025  on Shopify

Excellent customer service.

Elm and Stone

Jun 10, 2025  on Shopify

I had some issues setting up the app but the customer service helped me right away and made sure everything was working perfectly.

French Lovers

Jun 10, 2025  on Shopify

Service client très efficace

Vogart

Jun 09, 2025  on Shopify

Alex was great, patient and very helpful. Thank you

SMILE Surf Wear

Jun 09, 2025  on Shopify

Great Support! Shafta helped me a lot with the set up :)

Braita

Jun 08, 2025  on Shopify

Perfect for my store

Body & Bra

Jun 08, 2025  on Shopify

Alex has been very helpful in setting up the offers, explaining our options and building them. Highly recommend

LOVE DOT, Inc.

Jun 06, 2025  on Shopify

The support team is fast, real-time, and amazing! Super pleased!

BISHOY MATTA'S COACHING

Jun 06, 2025  on Shopify

I had an amazing experience working with Riya! Despite some delays on my end in getting her the Loom recording, she remained incredibly patient and understanding throughout the process. Her professionalism stood out—she went the extra mile to ensure everything was smooth and seamless. On top of that, she was considerate, helpful, and truly committed to delivering quality service. I’m extremely happy with both the service and the product itself.

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