ReConvert Upsell & Cross Sell! logo

Customer reviews: ReConvert Upsell & Cross Sell!

Develop by ReConvert 💵

Reviews (5,395)

Overall rating
4.9

What Merchants Think

Merchants generally appreciate "ReConvert Upsell & Cross Sell" for its functionality in enhancing sales through upsell and cross-sell features. Many users highlight the app's user-friendliness and efficiency in boosting Average Order Value (AOV). The customer support team frequently receives commendations for its prompt and helpful assistance, making the overall experience positive for most users.

Key Strengths

  • Outstanding customer support, particularly from team members Riya, Alex, and Shafta.
  • User-friendly interface and ease of setup for post-purchase processes.
  • Customizable features that allow for effectively tailored upsell opportunities.
  • Significant impact on increasing Average Order Value (AOV) for merchants.
  • Quick responsiveness and availability of knowledgeable support staff.

Common Concerns

  • Confusion and dissatisfaction with the app's pricing model and unexpected charges.
  • Technical difficulties with app setup and functionality for some users.
  • Lack of transparency and clarity in billing and usage fees.
  • Reports of the app not functioning or delivering promised outputs for some merchants.

Final Thoughts

Overall, "ReConvert Upsell & Cross Sell" is well-received by merchants who value enhancement in post-purchase sales and exceptional customer support. However, potential users should be cautious about the pricing structure and ensure they fully understand the billing details. The app provides a robust platform for boosting sales, with strong support to address issues, although some users encounter significant challenges.

Tirachinas.Shop

Jan 15, 2025  on Shopify

Muy buena atención por parte de Saumya.

Frysha

Jan 14, 2025  on Shopify

I recently installed the ReConvert app on my Shopify store, and I was extremely impressed with the support I received from Alex. He guided me through the entire setup process and ensured everything was configured perfectly for my store. Although I haven’t seen results yet since I just started using the app today, I’m very happy with the excellent support and availability Alex provided, which made the onboarding experience smooth and stress-free. I’ll be sure to return and share my feedback on the app’s performance once I start seeing results. Thank you!

DÜHA

Jan 14, 2025  on Shopify

I have come across different questions as I began using this app and was reluctant to use the LIVE Support due to previous experiences with other apps and companies, but the team here has been incredibly helpful in solving and troubleshooting issues. Had our first upsell within days of setting it up, and that was without knowing anything. Highly recommend it!

Lumi Notes

Jan 14, 2025  on Shopify

Jordan helped me out pretty fast. Good customer service.

AHAVA USA

Jan 14, 2025  on Shopify

Thank you, Alex for assisting me with the issue.

Blue Ridge Whispers

Jan 14, 2025  on Shopify

Support is great!

R.a. Boutique

Jan 13, 2025  on Shopify

Supporto immediato e app fantastica, procederò con il piano annuale a breve. Grazie

VIVAIA Korea

Jan 13, 2025  on Shopify

good service and experience

Castleson.de

Jan 12, 2025  on Shopify

Ik ben goed geholpen door Ashley! Zeer snelle reactie. :)

Meal In A Jar Inc.

Jan 12, 2025  on Shopify

Thank you so much for your help, Shafta! Your quick response and immediate resolution were exactly what we needed for our e-commerce shop. The issue was fixed in less than 15 minutes! Truly outstanding service—thank you again!

MBF Goods

Jan 11, 2025  on Shopify

C. Manee Shop

Jan 10, 2025  on Shopify

Sehr gute Beratung im Chat!

White Bear Reiki & Coaching

Jan 10, 2025  on Shopify

LuxScents.nl

Jan 09, 2025  on Shopify

Very good and easy

Brain Tea

Jan 08, 2025  on Shopify

This is a fantastic app, and the support staff is exceptional. My latest interaction was with Shafta, but based on my experience, they are all great.

Falkenwald GmbH

Jan 08, 2025  on Shopify

great service

Vitalcup

Jan 07, 2025  on Shopify

イチリンペット

Jan 06, 2025  on Shopify

サポートの「shafta」様がわかりやすい説明をしてくれたので、すごく満足です!使い方とかわからなくても、サポートが良い!

Ty-Art

Jan 06, 2025  on Shopify

Excellent assistance, I recommend hundred times !

Sk1ntro

Jan 03, 2025  on Shopify

Great app and customer service!

Scroll to Top