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Customer reviews: ReConvert Upsell & Cross Sell!

Develop by ReConvert 💵

ReConvert is a powerful Shopify app designed to maximize revenue through post-purchase upsells, cross-sells, and thank-you page customization. This review covers its features, pricing, and real user experiences to help merchants evaluate its potential for their stores.

Reviews (5,602)

Overall rating
4.9

What Merchants Think

Merchants generally appreciate "ReConvert Upsell & Cross Sell" for its functionality in enhancing sales through upsell and cross-sell features. Many users highlight the app's user-friendliness and efficiency in boosting Average Order Value (AOV). The customer support team frequently receives commendations for its prompt and helpful assistance, making the overall experience positive for most users.

Key Strengths

  • Outstanding customer support, particularly from team members Riya, Alex, and Shafta.
  • User-friendly interface and ease of setup for post-purchase processes.
  • Customizable features that allow for effectively tailored upsell opportunities.
  • Significant impact on increasing Average Order Value (AOV) for merchants.
  • Quick responsiveness and availability of knowledgeable support staff.

Common Concerns

  • Confusion and dissatisfaction with the app's pricing model and unexpected charges.
  • Technical difficulties with app setup and functionality for some users.
  • Lack of transparency and clarity in billing and usage fees.
  • Reports of the app not functioning or delivering promised outputs for some merchants.

Final Thoughts

Overall, "ReConvert Upsell & Cross Sell" is well-received by merchants who value enhancement in post-purchase sales and exceptional customer support. However, potential users should be cautious about the pricing structure and ensure they fully understand the billing details. The app provides a robust platform for boosting sales, with strong support to address issues, although some users encounter significant challenges.

LUCIMORA

Jun 15, 2024  on Shopify

I haven't had the time to test the effectiveness of the app but they do have amazing customer support! Many thanks to Alex, he has been really helpful

VİSİONGLOOW

Jun 14, 2024  on Shopify

vlademir was really helpful for turkish language support. thanks :)

Things You'll Need

Jun 14, 2024  on Shopify

Vladimer is the man! Thank you for everything guys, absolutely fantastic customer support and I'm lucky to have you on the other side of a text box.

Setfit Romania

Jun 14, 2024  on Shopify

Anastasia was a very good helper.

My Store

Jun 13, 2024  on Shopify

Big phat review to Vladimir - whom helped met at 03:55 in the morning whilst i was in the Netherlands :)

Teon Clothing Shop

Jun 12, 2024  on Shopify

I had problems installing the application, but then the good spirit Alex appeared and did everything for me. Thank you Alex

Baby Boutique World

Jun 12, 2024  on Shopify

I spoke to Alex and he was super helpful! He told me what the issue was and put a fix in place straight away! Thank you Alex!!!

Shuco Shoes

Jun 12, 2024  on Shopify

Tate Whalun

Jun 12, 2024  on Shopify

Ash was very Knowledgeable and helpful.

Neema's Pets

Jun 12, 2024  on Shopify

A total newbie and needed the standard discount rate adjusted - which I couldn't find - then Ash quickly responded and helped me out! Great CS employee I would say ;) Besides that, the app works super easy!

Ilanui

Jun 12, 2024  on Shopify

Super support!

My Mini Buddies

Jun 12, 2024  on Shopify

Application facile d'utilisation, avec des fonctionnalités gratuites, le service d'aide est rapide et efficace. Je recommande vivement !

yara Nederland

Jun 11, 2024  on Shopify

Betrouwbaar en snelle bezorging

HappyKid

Jun 11, 2024  on Shopify

Le servive est rapide et efficace. J'ai rencontré un problème avec l'application et Alex a été réactif et a su trouver une solution. J'étais à 2 doigts de noter 1 étoile. Après ce service et l'efficacité, je mets une note de 5. Merci au support et encore merci Alex :-)

My Three Readers

Jun 11, 2024  on Shopify

Alex was super helpful as I set up my thank you pages! :)

LENDURI

Jun 11, 2024  on Shopify

PrepPack

Jun 09, 2024  on Shopify

Awesome service by Saumya! Been helped really well, super fast response when I had some issues and questions. The app itself is great as well, many Shopify apps look great, but turn out quite bad in design. This app that what it promises and gives you freedom to change it to your liking. Best app use for my shop.

crowncourtshop

Jun 08, 2024  on Shopify

I didn't know what I was doing and had to use the Chat and they did it for me so Thanks a Bunch that earned a 5 star from me.

My Pet Buddy

Jun 08, 2024  on Shopify

Alex is a great help ..we highly recommend this service—excellent response and great answers to all our questions.. delighted customer.

Govea

Jun 08, 2024  on Shopify

Très réactif pour m'aider dans ma problématique. Merci!

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