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Customer reviews: ReConvert Upsell & Cross Sell!

Develop by ReConvert 💵

ReConvert is a powerful Shopify app designed to maximize revenue through post-purchase upsells, cross-sells, and thank-you page customization. This review covers its features, pricing, and real user experiences to help merchants evaluate its potential for their stores.

Reviews (2,607)

Overall rating
4.8

What Merchants Think

Merchants generally appreciate "ReConvert Upsell & Cross Sell" for its functionality in enhancing sales through upsell and cross-sell features. Many users highlight the app's user-friendliness and efficiency in boosting Average Order Value (AOV). The customer support team frequently receives commendations for its prompt and helpful assistance, making the overall experience positive for most users.

Key Strengths

  • Outstanding customer support, particularly from team members Riya, Alex, and Shafta.
  • User-friendly interface and ease of setup for post-purchase processes.
  • Customizable features that allow for effectively tailored upsell opportunities.
  • Significant impact on increasing Average Order Value (AOV) for merchants.
  • Quick responsiveness and availability of knowledgeable support staff.

Common Concerns

  • Confusion and dissatisfaction with the app's pricing model and unexpected charges.
  • Technical difficulties with app setup and functionality for some users.
  • Lack of transparency and clarity in billing and usage fees.
  • Reports of the app not functioning or delivering promised outputs for some merchants.

Final Thoughts

Overall, "ReConvert Upsell & Cross Sell" is well-received by merchants who value enhancement in post-purchase sales and exceptional customer support. However, potential users should be cautious about the pricing structure and ensure they fully understand the billing details. The app provides a robust platform for boosting sales, with strong support to address issues, although some users encounter significant challenges.

VELOCE

Aug 14, 2025  on Shopify

Very helpful customer service, special mention to Saumya! :)

Taylor Mafia Surf Store

Aug 13, 2025  on Shopify

thanks for help

Seasons Jewelry - Retail

Aug 13, 2025  on Shopify

Alex was super helpful & patient answering my questions. He provided screenshots and made sure I understood everything. This app is going to be a game changer for my website. Knowing the support behind the app is even better is icing on the cake!

coesque

Aug 13, 2025  on Shopify

Shafta is always super pleasant and helpful with assisting me with set up.

Emilia Kollektiv DK

Aug 13, 2025  on Shopify

Staysafe Industry Training

Aug 13, 2025  on Shopify

We’ve been using ReConvert to manage our post-purchase flows, and Alex from their support team was fantastic. He took the time to understand our setup, walked me through the options, and helped troubleshoot some recent changes with Shopify’s thank-you page system. The product itself is powerful and flexible — once set up, it makes it easy to add post-purchase buttons, messages, and flows that improve the customer experience. We especially appreciate the ability to customise messaging so customers know exactly what to do next. Big thanks to Alex for his clear explanations and patience — it made the process much smoother. Highly recommend the app and the support team behind it.

My Store

Aug 13, 2025  on Shopify

very helping and cooperative Must recommend Stuff is truly helping I will start using this again soon. :)

ZappyBrush

Aug 12, 2025  on Shopify

best support rep i´ve talked with this far when using shopify

Blueair

Aug 11, 2025  on Shopify

Easy to use and great support from the entire ReConvert team!

SMSB 66

Aug 11, 2025  on Shopify

Merci

Liora Castelli

Aug 11, 2025  on Shopify

Good & fast support.

Anker

Aug 11, 2025  on Shopify

Scout Organic Active Beauty

Aug 11, 2025  on Shopify

NAILZ

Aug 11, 2025  on Shopify

Nanoleaf Shop Global

Aug 08, 2025  on Shopify

I really appreciate the support service! Alex is doing an excellent job assisting me with the adjustments and providing quick responses and assistance.

Defined

Aug 08, 2025  on Shopify

best customer service ever

Nexletica

Aug 08, 2025  on Shopify

New to this app got a lot to learn but alex was so helpful and patient

Kiddos Kicks

Aug 08, 2025  on Shopify

the team member from support was amazing. She assist me in setting up my offers to ensure I reach my goal. If it was not for her, i would not have stayed with the app. She is a star and for this i high recommend this to other small business seeking support from the expert.

ACQUO of Sweden

Aug 08, 2025  on Shopify

Snabb och bra hjälp!

Dualshock

Aug 07, 2025  on Shopify

Great

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