ReConvert Upsell & Cross-Sell App Review for Shopify

Customer reviews: ReConvert Upsell & Cross Sell!

ReConvert is a powerful Shopify app designed to maximize revenue through post-purchase upsells, cross-sells, and thank-you page customization. This review covers its features, pricing, and real user experiences to help merchants evaluate its potential for their stores.

Reviews (5,602)

Overall rating

4.9

5

965
4

27
3

5
2

6
1

44

What Merchants Think

Merchants generally appreciate "ReConvert Upsell & Cross Sell" for its functionality in enhancing sales through upsell and cross-sell features. Many users highlight the app's user-friendliness and efficiency in boosting Average Order Value (AOV). The customer support team frequently receives commendations for its prompt and helpful assistance, making the overall experience positive for most users.

Key Strengths

Outstanding customer support, particularly from team members Riya, Alex, and Shafta.
User-friendly interface and ease of setup for post-purchase processes.
Customizable features that allow for effectively tailored upsell opportunities.
Significant impact on increasing Average Order Value (AOV) for merchants.
Quick responsiveness and availability of knowledgeable support staff.

Common Concerns

Confusion and dissatisfaction with the app's pricing model and unexpected charges.
Technical difficulties with app setup and functionality for some users.
Lack of transparency and clarity in billing and usage fees.
Reports of the app not functioning or delivering promised outputs for some merchants.

Final Thoughts

Overall, "ReConvert Upsell & Cross Sell" is well-received by merchants who value enhancement in post-purchase sales and exceptional customer support. However, potential users should be cautious about the pricing structure and ensure they fully understand the billing details. The app provides a robust platform for boosting sales, with strong support to address issues, although some users encounter significant challenges.

GamerNostalgia

Jul 17, 2024 on Shopify

Appreciate the app as well as the support. Thank you Shafta for solving my late-night issue smoothly!

Loc Divinity

Jul 16, 2024 on Shopify

Shafta worked with me every step f the way to make sure my flows were in order and created correctly in order for me to get the best results with the App. I also received screenshots to show exactly what was being done. Thank you again!

PioneerProjector

Jul 16, 2024 on Shopify

Great App , Great Support Team especially from Riya and Anastasia. Would Recommend this App to Everyone.

Luxe Lounge Melbourne

Jul 16, 2024 on Shopify

Thanks again to ReConvert for the fast and good support. This time Riya helped me out. Thanks guys. Always fast and on point! :-)

Yolani

Jul 16, 2024 on Shopify

great job thanks for your excellent support : )

The Vintage Health & Beauty

Jul 16, 2024 on Shopify

Refine Goods

Jul 15, 2024 on Shopify

Shafta has really helped me in terms of questions that i had and helped me to revert back to old version since my mentor was following that

Auraleus

Jul 15, 2024 on Shopify

Shafta was able to solve all my problems rapidly and with ease. She was very supportive and understood my questions. She put me at ease and solved my confusion. My store is now running the way I want it thanks to Shafta!

Limnari

Jul 15, 2024 on Shopify

The service that Vladimir provided was amazing. He was so helpful and amazing. Thank you!

Onekid

Jul 14, 2024 on Shopify

Alex was very good at helping me with questions I had about the app. He sent me some loom to help me with the set up and was very knowledgeable. Thank you very much Alex

SheRock Factory

Jul 14, 2024 on Shopify

Alex was a great help in fixing my checkout issue. He did it fast and efficient.

KNATTIS

Jul 14, 2024 on Shopify

The app was easy to setup and use but most importantly the customer support is exceptional!

#1 Jawline Exercisers

Jul 14, 2024 on Shopify

Very helpful support.

TTLIFE OXYGEN CONCENTRATOR

Jul 14, 2024 on Shopify

Thanks to customer service Saumya for providing the help I needed. Not only did he reply to my message promptly, but he also solved the problem effectively. I hope the upgraded function will have more features, including birthday, countdown, font color adjustment, etc. Thank you so much.

Arkjunction Official

Jul 14, 2024 on Shopify

good experience helpful and quick in responding

Nenola

Jul 14, 2024 on Shopify

Sehr Guter Kundensupport.

Eightvape

Jul 14, 2024 on Shopify

The app helps us increase our profits. It is well worth the investment. Also, their customer support is very quick to respond, and people like Riya are very knowledgable and helpful.

TruTrimOfficial

Jul 14, 2024 on Shopify

WolfCase

Jul 14, 2024 on Shopify

Anastasia and Shafta were great helps! 5/5 for both of them!

Whole Some Charm

Jul 13, 2024 on Shopify

Answered all my questions promptly. Thank you