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Customer reviews: ReConvert Upsell & Cross Sell!

Develop by ReConvert 💵

Reviews (5,401)

Overall rating
4.9

What Merchants Think

Merchants generally appreciate "ReConvert Upsell & Cross Sell" for its functionality in enhancing sales through upsell and cross-sell features. Many users highlight the app's user-friendliness and efficiency in boosting Average Order Value (AOV). The customer support team frequently receives commendations for its prompt and helpful assistance, making the overall experience positive for most users.

Key Strengths

  • Outstanding customer support, particularly from team members Riya, Alex, and Shafta.
  • User-friendly interface and ease of setup for post-purchase processes.
  • Customizable features that allow for effectively tailored upsell opportunities.
  • Significant impact on increasing Average Order Value (AOV) for merchants.
  • Quick responsiveness and availability of knowledgeable support staff.

Common Concerns

  • Confusion and dissatisfaction with the app's pricing model and unexpected charges.
  • Technical difficulties with app setup and functionality for some users.
  • Lack of transparency and clarity in billing and usage fees.
  • Reports of the app not functioning or delivering promised outputs for some merchants.

Final Thoughts

Overall, "ReConvert Upsell & Cross Sell" is well-received by merchants who value enhancement in post-purchase sales and exceptional customer support. However, potential users should be cautious about the pricing structure and ensure they fully understand the billing details. The app provides a robust platform for boosting sales, with strong support to address issues, although some users encounter significant challenges.

Epilat

Jun 19, 2024  on Shopify

TJDeals

Jun 19, 2024  on Shopify

Vey helpful and great customer service

Lucoya

Jun 19, 2024  on Shopify

Tolle App, mit einem noch besseren Kundenservice! Alex hat mir innerhalb weniger Minuten geholfen, vielen Dank!!

Elda Aesthetic

Jun 19, 2024  on Shopify

Der Support ist sehr vorbildlich :)

Dania-silk

Jun 18, 2024  on Shopify

Mega god, bedste support!

Aligns

Jun 18, 2024  on Shopify

Amazing customer support, able to help and solve my problem in seconds, special thank you to Alex

jamiebyben

Jun 17, 2024  on Shopify

Alex really showed the best customer service. Very thorough and even sent screen shots of the steps I had to do.

GaBBY Bows - Confidence

Jun 17, 2024  on Shopify

Support has always been so SUPER! Alex is phenomenal, he is very knowledgeable, kind, and ALWAYS super helpful in solving all issues whenever I reach out! Thank you so much, Alex!

Warrior 12 - A Patriotic Apparel Company

Jun 17, 2024  on Shopify

Alex was awesome and helped to get things done quickly.

Zynnia

Jun 17, 2024  on Shopify

Oil Essence

Jun 16, 2024  on Shopify

Alex es genial y muy solvente. Además, responde rápido.

NIRA

Jun 16, 2024  on Shopify

alex answered my questions

Epic Loot Shop

Jun 16, 2024  on Shopify

The app has been a game-changer for my business, significantly boosting my conversion rates. The support team is exceptional, especially Alex, who went above and beyond to help me configure the features for optimal performance. Their dedication and expertise are truly impressive. I highly recommend this app to anyone looking to enhance their conversions.

LUCIMORA

Jun 15, 2024  on Shopify

I haven't had the time to test the effectiveness of the app but they do have amazing customer support! Many thanks to Alex, he has been really helpful

VİSİONGLOOW

Jun 14, 2024  on Shopify

vlademir was really helpful for turkish language support. thanks :)

Things You'll Need

Jun 14, 2024  on Shopify

Vladimer is the man! Thank you for everything guys, absolutely fantastic customer support and I'm lucky to have you on the other side of a text box.

Setfit Romania

Jun 14, 2024  on Shopify

Anastasia was a very good helper.

My Store

Jun 13, 2024  on Shopify

Big phat review to Vladimir - whom helped met at 03:55 in the morning whilst i was in the Netherlands :)

Teon Clothing Shop

Jun 12, 2024  on Shopify

I had problems installing the application, but then the good spirit Alex appeared and did everything for me. Thank you Alex

Baby Boutique World

Jun 12, 2024  on Shopify

I spoke to Alex and he was super helpful! He told me what the issue was and put a fix in place straight away! Thank you Alex!!!

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