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Customer reviews: ReConvert Upsell & Cross Sell!

Develop by ReConvert 💵

Reviews (5,401)

Overall rating
4.9

What Merchants Think

Merchants generally appreciate "ReConvert Upsell & Cross Sell" for its functionality in enhancing sales through upsell and cross-sell features. Many users highlight the app's user-friendliness and efficiency in boosting Average Order Value (AOV). The customer support team frequently receives commendations for its prompt and helpful assistance, making the overall experience positive for most users.

Key Strengths

  • Outstanding customer support, particularly from team members Riya, Alex, and Shafta.
  • User-friendly interface and ease of setup for post-purchase processes.
  • Customizable features that allow for effectively tailored upsell opportunities.
  • Significant impact on increasing Average Order Value (AOV) for merchants.
  • Quick responsiveness and availability of knowledgeable support staff.

Common Concerns

  • Confusion and dissatisfaction with the app's pricing model and unexpected charges.
  • Technical difficulties with app setup and functionality for some users.
  • Lack of transparency and clarity in billing and usage fees.
  • Reports of the app not functioning or delivering promised outputs for some merchants.

Final Thoughts

Overall, "ReConvert Upsell & Cross Sell" is well-received by merchants who value enhancement in post-purchase sales and exceptional customer support. However, potential users should be cautious about the pricing structure and ensure they fully understand the billing details. The app provides a robust platform for boosting sales, with strong support to address issues, although some users encounter significant challenges.

LIOAS

Jul 07, 2024  on Shopify

1A mitarbeiter sehr hilfsbereit werde die app definitive benutzen

Eden Bazar

Jul 06, 2024  on Shopify

Maitenance et service après vente au top. C'est pas un robot mais des vrais gens qui répondent et ça fait du bien de trouver de l'aide !

ShopMagic

Jul 06, 2024  on Shopify

C'est facile et le Chat est très actif. J'ai eu Alex quand j'ai rencontré un petit soucis, il est très réactif et professionnel.

Luxe Lounge

Jul 05, 2024  on Shopify

Great upsell app and amazing customer service aswell. Fast replys and solved every issue/question within a few minutes at most. Recommended!

Treasures of Time

Jul 05, 2024  on Shopify

Goosachi

Jul 05, 2024  on Shopify

I would like to say Thank you very much to ASH from Reconvers he was very helpful thank you so much

Goosachi

Jul 04, 2024  on Shopify

I would like to say Thank you very much to one of the most beautiful and helpfull lady of the reconvers Anastasia you are the best thank you so much for all your help

Maisonnette&Co

Jul 04, 2024  on Shopify

Service réactif et compétent !

Olevs-us.com

Jul 04, 2024  on Shopify

Sam Star Shoes

Jul 01, 2024  on Shopify

thank you ash, it was quick reponse and he helped my issue, thank you

Monkey Seeds

Jul 01, 2024  on Shopify

Super Service, schnell, kompetent und hilfsbereit!

AMBR.

Jul 01, 2024  on Shopify

Super helpful! Highly recommend! :)

bien indispensable

Jun 30, 2024  on Shopify

superbe application et merci a vladimir pour son aide précieuse

Goldenpump

Jun 30, 2024  on Shopify

really quick help. Thank you

Shakefav.com

Jun 29, 2024  on Shopify

Shopping at sacodise.shop has been fantastic! The selection is amazing, the ordering process was seamless, and my items arrived promptly. Highly recommend Tom W. Miami

Ardo Beauty

Jun 29, 2024  on Shopify

so helpful, fast & honest recommended "Anastasia" +++++

Basilwood Farm

Jun 28, 2024  on Shopify

Appreciating the help with set-up at this point and based on reviews from others, looking forward to seeing an increase in sales and cart value! Thanks to Ash for helping me.

My Store

Jun 28, 2024  on Shopify

segunda vez con soporte y son demasiado rapidos y amables

Vallerix

Jun 27, 2024  on Shopify

ash is the best customr servvice fast responding good job he is a walking 5 star

Per'La Specialty Roasters

Jun 27, 2024  on Shopify

ReConvert is an outstanding upsell app! It’s incredibly easy to use and offers a wide range of options to boost sales. The customer support is fabulous – they respond quickly and are always ready to help with the setup. Highly recommend it!

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