ReConvert’s customer support is outstanding!

Really enjoyed creating my funnels. The support reacts very quickly and is a pleasure talking to them

their customer support is top notch. Shafta was super helpful and spent alot of time with me to setup everything up. all i had to do was to edit the text and we're live. recommended

Assistenza clienti super efficace, App che all'inizio può sembrare poco intuitiva ma che dopo le prime smanettate si capisce il funzionamento e diventa semplice e veloce da usare

Ashley was amazing assisting me with the install and implementation. Super quick response and the team is amazing.

Great Support, really! Took over my shop and just did everything by themselves. Really kind as well. I recommend it to everyone!

I would like to give my compliments to Alex for his thoroughness and assistance. As some have come to know, I’m a bit challenged when it comes to comprehending directions, even when they are straightforward and easy to understand. I also have this medical issue that takes a real toll on my self-confidence, so I avoid other people and questions like the plague. That’s because interacting with them often turns into a frustrating, agonizing process for me. But Alex was super helpful, and was even able to step in and finish the setup process in my store relating to ReConvert! Thank you so much, Alex! I really appreciate your help. You saved me a headache, a potential mental breakdown, and a whole lot of stress! Thank you! <3

I have just installed the app, so I can't review yet the effectiveness of the app. At first, the installation wasn't straightforward and slightly confusing, to be honest, but Alex and Saumya were both great and helped me set up everything, step by step. It looks like it is working, so I am looking forward to getting plenty of upsells to increase my AOV! Fingers crossed!

excelente atención

It took a little while to get everything sorted out, but I really appreciate everyone who helped along the way. Jordan and the other agents were especially great about keeping me updated, because I was asking questions every hours. Thanks so much to Jordan and the whole team for all your efforts and for continuing to work on this!

Alex was the best support ever! made my experience with this app seamless and excited to get post purchase upsells because of his work

Great help from the chat

Good help from the chat

Customer Care is Awesome. Thanks Alex

The plugin is highly functional and extremely user-friendly and convenient to use. Different purchase conditions and logic configurations can be set based on different pages. The customer service responds promptly, resolves issues promptly, is available 24/7, and is extremely friendly. A very good plugin.

After experiencing some billing confusion tied to Shopify's less-than-clear invoicing format, I initially left a negative review out of frustration. In hindsight, I want to recognize just how thoroughly and professionally the ReConvert team handled everything. Avraham and the team responded quickly, refunded all incorrect charges the same day we spoke, and proactively moved us to their free-for-life plan as promised. Even when a minor discrepancy (€2.17) emerged due to currency conversion, they didn’t hesitate — they credited the difference immediately to ensure we were made completely whole. What truly stood out was the transparency and human touch throughout. Their CEO and CTO were directly involved, and Avraham followed up multiple times with detailed explanations and screenshots. They went above and beyond to make things right — and they did it all with patience, empathy, and professionalism. Support like this is rare. The issue was ultimately on Shopify’s side, not ReConvert’s, and yet they still took full responsibility for clearing it up. I’m reinstalling the app and am happy to recommend them wholeheartedly.

Love this App. + they got a really helpful support!