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Customer reviews: ReConvert Upsell & Cross Sell!

Develop by ReConvert 💵

Reviews (5,401)

Overall rating
4.9

What Merchants Think

Merchants generally appreciate "ReConvert Upsell & Cross Sell" for its functionality in enhancing sales through upsell and cross-sell features. Many users highlight the app's user-friendliness and efficiency in boosting Average Order Value (AOV). The customer support team frequently receives commendations for its prompt and helpful assistance, making the overall experience positive for most users.

Key Strengths

  • Outstanding customer support, particularly from team members Riya, Alex, and Shafta.
  • User-friendly interface and ease of setup for post-purchase processes.
  • Customizable features that allow for effectively tailored upsell opportunities.
  • Significant impact on increasing Average Order Value (AOV) for merchants.
  • Quick responsiveness and availability of knowledgeable support staff.

Common Concerns

  • Confusion and dissatisfaction with the app's pricing model and unexpected charges.
  • Technical difficulties with app setup and functionality for some users.
  • Lack of transparency and clarity in billing and usage fees.
  • Reports of the app not functioning or delivering promised outputs for some merchants.

Final Thoughts

Overall, "ReConvert Upsell & Cross Sell" is well-received by merchants who value enhancement in post-purchase sales and exceptional customer support. However, potential users should be cautious about the pricing structure and ensure they fully understand the billing details. The app provides a robust platform for boosting sales, with strong support to address issues, although some users encounter significant challenges.

NamiSkin

Aug 07, 2024  on Shopify

Shore Break Designs

Aug 07, 2024  on Shopify

I can't say enough good things about ReConvert and the incredible support I received from Alex! He truly went above and beyond to help me set everything up. His expertise and patience made the entire process smooth and stress-free. If you're considering ReConvert, know that their customer service, especially with Alex on the team, is top-notch!

cerise-paris

Aug 07, 2024  on Shopify

Bonjour Je remercie saumya pour sa gentillesse et son professionnalisme. Cette application est très complète. Cordialement

And Fly

Aug 07, 2024  on Shopify

Alex is helpful. He's been waiting for me until it solves the issue.

EPIC-TZAR.COM

Aug 07, 2024  on Shopify

I've used it before and will be using for the future!

Tomorrows Offers

Aug 06, 2024  on Shopify

The app and the support behind it are very good. I would like to thank Ash for the fast response and support.

The Pampered Feline

Aug 06, 2024  on Shopify

Awesome customer support from Alex to help get things up and running smoothly!

Nest Haven

Aug 06, 2024  on Shopify

Good and friends support help me fast with my problems. the name of the support was Alex.

Midwest Miracle Health and Wellness

Aug 06, 2024  on Shopify

Riya and Saumya were amazing! They both helped me get my funnels exactly how I wanted them! Thank you so much, ladies! You're awesome!

LunaOffi

Aug 06, 2024  on Shopify

Parfait merci à Alex pour sa patienceParfait merci à Alex pour sa patience

rushclick

Aug 06, 2024  on Shopify

goood

Pawfect House

Aug 06, 2024  on Shopify

The customization options are excellent, and the features have increased our revenue. Special thanks to Shafta for exceptional support—quick, patient, and helpful. Highly recommend!

Super Natural

Aug 06, 2024  on Shopify

EbOakE Creations

Aug 06, 2024  on Shopify

Prompt, friendly, understanding, and patient. Shafta showed excellent attributes to guide me through. I have no idea what I'm doing or the terminology. I would highly recommend her and gladly deal with her again.

True Nourish

Aug 05, 2024  on Shopify

The Pampered Ferret

Aug 05, 2024  on Shopify

Super awesome customer service during setup. Shafta was prompt and helped me get up in going in minutes and even offered tips to maximize conversions. Excited to try out the app!

Jvalo

Aug 05, 2024  on Shopify

I had an excellent experience with Riya, she helped me set up my post-purchase pages quickly and easily.

Swiftease

Aug 05, 2024  on Shopify

I cannot recommend Reconvert enough! This app has been a game-changer for my Shopify store. Since integrating Reconvert, I've seen a significant boost in my sales and overall store performance. The app's features are incredibly intuitive and user-friendly, allowing me to easily set up personalized thank-you pages, automate follow-ups, and create targeted offers that truly resonate with my customers. The customization options are extensive, and the analytics dashboard provides valuable insights into how my post-purchase strategies are performing. I've also been impressed with the responsive customer support team, who are always ready to assist with any questions or tweaks I need. If you're looking to enhance your post-purchase experience and drive more revenue, Reconvert is a must-have tool for any Shopify store owner. It's been an invaluable addition to my e-commerce toolkit!

PANORA

Aug 05, 2024  on Shopify

Saumya a été super réactif concernant les problèmes que j'ai rencontré ! Je la remercie pour son aide précieuse

Bazar Café Perú

Aug 04, 2024  on Shopify

Excellent attention from Shafta, she explained every step from app configuration to set up the birthday widget. Thank you!

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