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Customer reviews: ReConvert Upsell & Cross Sell!
ReConvert is a powerful Shopify app designed to maximize revenue through post-purchase upsells, cross-sells, and thank-you page customization. This review covers its features, pricing, and real user experiences to help merchants evaluate its potential for their stores.
Reviews (5,627)
What Merchants Think
Merchants generally appreciate "ReConvert Upsell & Cross Sell" for its functionality in enhancing sales through upsell and cross-sell features. Many users highlight the app's user-friendliness and efficiency in boosting Average Order Value (AOV). The customer support team frequently receives commendations for its prompt and helpful assistance, making the overall experience positive for most users.
Key Strengths
- Outstanding customer support, particularly from team members Riya, Alex, and Shafta.
- User-friendly interface and ease of setup for post-purchase processes.
- Customizable features that allow for effectively tailored upsell opportunities.
- Significant impact on increasing Average Order Value (AOV) for merchants.
- Quick responsiveness and availability of knowledgeable support staff.
Common Concerns
- Confusion and dissatisfaction with the app's pricing model and unexpected charges.
- Technical difficulties with app setup and functionality for some users.
- Lack of transparency and clarity in billing and usage fees.
- Reports of the app not functioning or delivering promised outputs for some merchants.
Final Thoughts
Overall, "ReConvert Upsell & Cross Sell" is well-received by merchants who value enhancement in post-purchase sales and exceptional customer support. However, potential users should be cautious about the pricing structure and ensure they fully understand the billing details. The app provides a robust platform for boosting sales, with strong support to address issues, although some users encounter significant challenges.