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Customer reviews: ReConvert Upsell & Cross Sell!

Develop by ReConvert 💵

ReConvert is a powerful Shopify app designed to maximize revenue through post-purchase upsells, cross-sells, and thank-you page customization. This review covers its features, pricing, and real user experiences to help merchants evaluate its potential for their stores.

Reviews (5,602)

Overall rating
4.9

What Merchants Think

Merchants generally appreciate "ReConvert Upsell & Cross Sell" for its functionality in enhancing sales through upsell and cross-sell features. Many users highlight the app's user-friendliness and efficiency in boosting Average Order Value (AOV). The customer support team frequently receives commendations for its prompt and helpful assistance, making the overall experience positive for most users.

Key Strengths

  • Outstanding customer support, particularly from team members Riya, Alex, and Shafta.
  • User-friendly interface and ease of setup for post-purchase processes.
  • Customizable features that allow for effectively tailored upsell opportunities.
  • Significant impact on increasing Average Order Value (AOV) for merchants.
  • Quick responsiveness and availability of knowledgeable support staff.

Common Concerns

  • Confusion and dissatisfaction with the app's pricing model and unexpected charges.
  • Technical difficulties with app setup and functionality for some users.
  • Lack of transparency and clarity in billing and usage fees.
  • Reports of the app not functioning or delivering promised outputs for some merchants.

Final Thoughts

Overall, "ReConvert Upsell & Cross Sell" is well-received by merchants who value enhancement in post-purchase sales and exceptional customer support. However, potential users should be cautious about the pricing structure and ensure they fully understand the billing details. The app provides a robust platform for boosting sales, with strong support to address issues, although some users encounter significant challenges.

Lady Sens

Sep 30, 2024  on Shopify

Mushengi

Sep 30, 2024  on Shopify

Very good App and one of the nicest supports I ever witnessed. Thank you very much Anastasia!

Airblissofficial

Sep 30, 2024  on Shopify

very helpful

SimplifyLifePro

Sep 30, 2024  on Shopify

Yourluxurypets.Store

Sep 30, 2024  on Shopify

Excited to give the app a try. Seem to be a great choice. With the help of Saumya from Reconvert I felt so excited for what comes next. She is so patient and willing to help. She pretty much a solution to what I need. Thank you so much.. Highly recommended.

RadiantExclusive

Sep 30, 2024  on Shopify

Recomiendo la app, y tanto Alex como Shafta (en distintos días), me han dado un excelente servicio, rápido y en mi idioma!

CM Lifestyle Shop

Sep 29, 2024  on Shopify

Nutzerfreundlich guter Support

Wine In A Glass

Sep 29, 2024  on Shopify

ReConvert Post Purchase Upsell has been an invaluable tool for our business! The app is incredibly user-friendly, and the customization options allow us to seamlessly create upsell offers that drive additional revenue. A special shoutout to Shafta, who has been instrumental in guiding us through the entire upsell journey. Her support has been nothing short of impressive, and her expertise helped us maximize the app's potential. We highly recommend this app to anyone looking to boost post-purchase sales!

Riddle Flux

Sep 29, 2024  on Shopify

Suporte muito rapido, claro e prestativo. vale muito a pena para upsell pós venda.

AmorbejaDigital

Sep 29, 2024  on Shopify

Assistenza velocissima e precisa

Tino Marino

Sep 29, 2024  on Shopify

Very fantastic customer support, helped answer any questions and even helped set up a strong workflow. Highly reccomend

HALF STUDIOS

Sep 29, 2024  on Shopify

Great support!

kimono-hearts-onlinestore

Sep 29, 2024  on Shopify

チャットのサポートに言語が違う方が担当してくれましたが、画像などをお送りいただいてスムーズにやり取りができました。 チャットの返信もとても早かったです。 言語の違いをネックに感じている方はあまり気にされなくても大丈夫かなと思いました。 アレックスさんありがとうございます!

STRANGERS & LOVERS

Sep 27, 2024  on Shopify

It was easy to set up, and the support team was very helpful. They've been with you throughout the whole process since you installed it. Recommended.

Bered Sverige AB

Sep 27, 2024  on Shopify

Anastasia was fast and solved my problems in an accurate manner. Thanks

Cast & Catch

Sep 27, 2024  on Shopify

Ayant eu besoin de revenir à l'ancienne version de ReConvert afin de suivre correctement mon tuto pour finaliser la mise en place de ma boutique. J'ai pû contacter Anastasia qui s'est avéré être extrèmement réactive, gentille et professionnelle dans sa façon de m'apporter de l'aide. Je suis très content d'avoir pû bénéficier de ce service et je recommande à 100%. Matéo Anavoizard

Vassini

Sep 27, 2024  on Shopify

Very flexible upsell customisation and a super friendly and proactive support team to help through any issues. Saumya specifically was proactively checking all settings to make sure that nothing was missed or would cause confusion to customers. Without Saumya's attention to detail and help there would have been 3 issues with the way I'd configured the application. Really made me smile having someone so helpful making this easy to fix.

Braxton Hill

Sep 26, 2024  on Shopify

Shafta in customer support was extremely friendly and helpful.

7even4store

Sep 26, 2024  on Shopify

NATI

Sep 26, 2024  on Shopify

I REALLY ENJOYING THIS APP' ANASTASIA TOOK CARE OF ME AND BECASE OF HER PERSONAL SERVICE I DIDNT TAKE A STEP BACK WHEN THINGS WENT WRONG' YOU THE BEST.

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