Taranker.Com Logo
ReConvert Upsell & Cross Sell! logo

Customer reviews: ReConvert Upsell & Cross Sell!

Develop by ReConvert 💵

ReConvert is a powerful Shopify app designed to maximize revenue through post-purchase upsells, cross-sells, and thank-you page customization. This review covers its features, pricing, and real user experiences to help merchants evaluate its potential for their stores.

Reviews (5,602)

Overall rating
4.9

What Merchants Think

Merchants generally appreciate "ReConvert Upsell & Cross Sell" for its functionality in enhancing sales through upsell and cross-sell features. Many users highlight the app's user-friendliness and efficiency in boosting Average Order Value (AOV). The customer support team frequently receives commendations for its prompt and helpful assistance, making the overall experience positive for most users.

Key Strengths

  • Outstanding customer support, particularly from team members Riya, Alex, and Shafta.
  • User-friendly interface and ease of setup for post-purchase processes.
  • Customizable features that allow for effectively tailored upsell opportunities.
  • Significant impact on increasing Average Order Value (AOV) for merchants.
  • Quick responsiveness and availability of knowledgeable support staff.

Common Concerns

  • Confusion and dissatisfaction with the app's pricing model and unexpected charges.
  • Technical difficulties with app setup and functionality for some users.
  • Lack of transparency and clarity in billing and usage fees.
  • Reports of the app not functioning or delivering promised outputs for some merchants.

Final Thoughts

Overall, "ReConvert Upsell & Cross Sell" is well-received by merchants who value enhancement in post-purchase sales and exceptional customer support. However, potential users should be cautious about the pricing structure and ensure they fully understand the billing details. The app provides a robust platform for boosting sales, with strong support to address issues, although some users encounter significant challenges.

KNOT WATCH

Oct 06, 2024  on Shopify

thanks

d.glitterzwigs

Oct 06, 2024  on Shopify

The app is pretty good

Body Boomers

Oct 06, 2024  on Shopify

Very very helpful and thorough. Assisted my needs definetly recommend!!

Oué BÉBÉ

Oct 05, 2024  on Shopify

Crowned Cotton Design

Oct 05, 2024  on Shopify

Very good app

Queer Energy

Oct 05, 2024  on Shopify

Great Customer Service!

Copano Bay Press

Oct 04, 2024  on Shopify

We've used ReConvert on our Shopify store for years. We had a lot of success with time sensitive upsells. Everything was easy to set up and always ran smoothly. I was trying to add a new upsell today and couldn't figure out how to make it do what I wanted it to do. I thought it was a function of me being too stupid to live, so I missed with it for hours before contacting support. I'm so glad I did! I typed one sentence and Riya immediately told me what the problem was. The whole process took less than two minutes. If only all customer service was like that.

Leeva

Oct 04, 2024  on Shopify

Saumya was really helpful to the process of setting up the post purchase

EcoTechItalia

Oct 04, 2024  on Shopify

Sono stato seguito egregiamente da Saumya, la quale mi ha aiutato con la configurazione dell'app. L'app si dimostra molto semplice e intuitiva da usare

Mokede

Oct 03, 2024  on Shopify

Je recommande cette personne qui est trés patiente. Je suis débutante et je le sollicite Beaucoup

Wick Guru

Oct 03, 2024  on Shopify

GIVE ALEX A RAISE HE'S THE BEST THING ABOUT THIS APP!

Futshirt

Oct 03, 2024  on Shopify

es muy buena

Respect and Loyalty Only

Oct 03, 2024  on Shopify

ALLMEMBERZ

Oct 02, 2024  on Shopify

Je viens tout juste d'installer l'app, donc je n'ai pas encore d'avis sur son efficacité, en revanche je peux déjà dire que l'installation est très facile, et le service client au top ! Je viens de terminer un chat avec Saumya, qui m'a expliqué très clairement comment changer la langue des widgets (qui sont par défaut en anglais), et qui m'a donné une réponse rapide, courtoise et très professionnelle. Merci beaucoup :)

New Nordia

Oct 02, 2024  on Shopify

Anastasia was amazing! She helped me set-up the whole campaign exactly as I wanted it. No stress with the new interface, hassle free, she did all of it for me, and updated me when she finished. This is the type of support that makes me even more eager to use the app. Amazing, and would recommend it to any shop owners!

OnPeak

Oct 01, 2024  on Shopify

Buena atencion de Riya pero agregaria la opcion de poder hacer una prueba piloto y observar como veran los clientes la integracion

Pedivo

Oct 01, 2024  on Shopify

Ash à été vraiment attentionné et réceptif à mes problème. Je met 5 étoiles au service de Reconvert et surtout de Ash. Milles merci pour ces résolutions de problèmes

Campus NUTRIOPEDIA {Famille}

Oct 01, 2024  on Shopify

Thanks to Shafta for the quick help and explanations :)

ELECTRONIC STORE

Sep 30, 2024  on Shopify

Inspiranza Designs

Sep 30, 2024  on Shopify

I just installed. Much better so far than Aftersell. I waited for a couple of months for them to fix their than you page that didn't work with the new checkout extensibility and finally left. Great app and great customer service.

Scroll to Top