ReConvert Upsell & Cross-Sell App Review for Shopify

Customer reviews: Upsell.com ex ReConvert

ReConvert is a powerful Shopify app designed to maximize revenue through post-purchase upsells, cross-sells, and thank-you page customization. This review covers its features, pricing, and real user experiences to help merchants evaluate its potential for their stores.

Reviews (2,674)

Overall rating

4.8

5

1,404
4

37
3

8
2

10
1

80

What Merchants Think

Merchants generally appreciate "ReConvert Upsell & Cross Sell" for its functionality in enhancing sales through upsell and cross-sell features. Many users highlight the app's user-friendliness and efficiency in boosting Average Order Value (AOV). The customer support team frequently receives commendations for its prompt and helpful assistance, making the overall experience positive for most users.

Key Strengths

Outstanding customer support, particularly from team members Riya, Alex, and Shafta.
User-friendly interface and ease of setup for post-purchase processes.
Customizable features that allow for effectively tailored upsell opportunities.
Significant impact on increasing Average Order Value (AOV) for merchants.
Quick responsiveness and availability of knowledgeable support staff.

Common Concerns

Confusion and dissatisfaction with the app's pricing model and unexpected charges.
Technical difficulties with app setup and functionality for some users.
Lack of transparency and clarity in billing and usage fees.
Reports of the app not functioning or delivering promised outputs for some merchants.

Final Thoughts

Overall, "ReConvert Upsell & Cross Sell" is well-received by merchants who value enhancement in post-purchase sales and exceptional customer support. However, potential users should be cautious about the pricing structure and ensure they fully understand the billing details. The app provides a robust platform for boosting sales, with strong support to address issues, although some users encounter significant challenges.

TheKiddoSpace ES | Sellos de Nombre Personalizables para los Padres

Apr 19, 2025 on Shopify

Game Master Worlds

Apr 19, 2025 on Shopify

I've only started the trial today, but during setup the support staff was so helpful and quick that it gives a very good impression. Hope this app works out for me !

KANU

Apr 18, 2025 on Shopify

Fijne assistentie via de app.

O2 Leather

Apr 17, 2025 on Shopify

Customer Service is perfect. I have a contact with Saumya. She is very helpful.

Skinergy

Apr 17, 2025 on Shopify

good

Yuka Monsters

Apr 17, 2025 on Shopify

such an amazing service! Shafta walked us through the whole setup process tailor maid for our needs.

www.naturalherbsandsupplements.com

Apr 16, 2025 on Shopify

great customer experience

The Scout Shop IE

Apr 16, 2025 on Shopify

Really easy to use and implement! Immediate revenue impact. Had an issue regarding excluding certain products from discounts, Saumya helped solved it in 5 mins :)

spartanmealpreps

Apr 16, 2025 on Shopify

JustCakeIt!

Apr 16, 2025 on Shopify

Alex was EXTREMELY HELPFUL in setting iup my upsell options. He was patient and very knowledgeable. Thank you so much!

MHE

Apr 16, 2025 on Shopify

vivistix

Apr 15, 2025 on Shopify

Friendly and informative help!

Loveable Lips

Apr 15, 2025 on Shopify

Very helpful and prompt support (don't make the mistake like i did and waste time on ChatGPT on how to use ReConvert - ask them direct! :) Ashley & Riya have been great assistance

Japanese Melody

Apr 13, 2025 on Shopify

Great!

Hello Quality Equestrian

Apr 13, 2025 on Shopify

Brilliant App

NUMY

Apr 13, 2025 on Shopify

great customer service

Jatanele

Apr 13, 2025 on Shopify

Alex was able to help me understand the platform.

Quillspire

Apr 11, 2025 on Shopify

So far, great! Alex was very helpful in getting me set up.

Vitruvin Longevity Foods

Apr 11, 2025 on Shopify

Great support by Alex, very friendly and professional conversation! Easy communication and great results!

Davinci Chocolatier

Apr 10, 2025 on Shopify

⭐️⭐️⭐️⭐️⭐️ Ashley was amazing! She helped me set up the ReConvert app and had everything up and running in under 10 minutes. Her support was fast, clear, and super helpful — I really appreciate how easy she made the entire process. Great customer service and a great app. Thank you, Ashley!