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Customer reviews: ReConvert Upsell & Cross Sell!

Develop by ReConvert 💵

ReConvert is a powerful Shopify app designed to maximize revenue through post-purchase upsells, cross-sells, and thank-you page customization. This review covers its features, pricing, and real user experiences to help merchants evaluate its potential for their stores.

Reviews (5,602)

Overall rating
4.9

What Merchants Think

Merchants generally appreciate "ReConvert Upsell & Cross Sell" for its functionality in enhancing sales through upsell and cross-sell features. Many users highlight the app's user-friendliness and efficiency in boosting Average Order Value (AOV). The customer support team frequently receives commendations for its prompt and helpful assistance, making the overall experience positive for most users.

Key Strengths

  • Outstanding customer support, particularly from team members Riya, Alex, and Shafta.
  • User-friendly interface and ease of setup for post-purchase processes.
  • Customizable features that allow for effectively tailored upsell opportunities.
  • Significant impact on increasing Average Order Value (AOV) for merchants.
  • Quick responsiveness and availability of knowledgeable support staff.

Common Concerns

  • Confusion and dissatisfaction with the app's pricing model and unexpected charges.
  • Technical difficulties with app setup and functionality for some users.
  • Lack of transparency and clarity in billing and usage fees.
  • Reports of the app not functioning or delivering promised outputs for some merchants.

Final Thoughts

Overall, "ReConvert Upsell & Cross Sell" is well-received by merchants who value enhancement in post-purchase sales and exceptional customer support. However, potential users should be cautious about the pricing structure and ensure they fully understand the billing details. The app provides a robust platform for boosting sales, with strong support to address issues, although some users encounter significant challenges.

Pantuflos

Oct 12, 2024  on Shopify

Riley Grove

Oct 12, 2024  on Shopify

Awesome support - thank you

Ajab Sol

Oct 12, 2024  on Shopify

Saumaya was a helpful person.

Jo and Bart

Oct 11, 2024  on Shopify

The support is magic and the app is great!

Dannah.fr

Oct 11, 2024  on Shopify

Good Support, efficient app !

elevateshoes

Oct 10, 2024  on Shopify

Great App that helped me increase my sales and Riya did a great job with supporting us. She did great work.

Nivoris

Oct 10, 2024  on Shopify

Super help, helped to fix everything completely. Thank you Shafta

MiaMore

Oct 10, 2024  on Shopify

Pilates Energies

Oct 10, 2024  on Shopify

Parfait !

Yours Truly

Oct 09, 2024  on Shopify

5/5

Style avenue

Oct 09, 2024  on Shopify

Venice

Oct 08, 2024  on Shopify

Very good support, quick reply. Very helpful and easy to communicate. Looking forward to see how this app will increase my profits.

vanillemorgan

Oct 08, 2024  on Shopify

super. très professionnelle

Vesta London Beauty

Oct 08, 2024  on Shopify

Really enjoying the app so far :) i've literally spent the last few hours talking to Riya who was explaining and walking me through everything so quickly, clear and concise! Thank you!!

Boxer Dog Nation

Oct 08, 2024  on Shopify

Alex was great and very responsive. I would definitely recommend this app!

Creamy Candle

Oct 08, 2024  on Shopify

Super assistance de la part de Anastasia !

Busy and Baked

Oct 08, 2024  on Shopify

Anastasia was extremely helpful with me getting the upgrade on my site. really appreciate her support as I try to optimize my site! I have this on my other brand which works well, so excited to get this going on my new brand as well.

CR Cosmetics

Oct 08, 2024  on Shopify

Atención al cliente 100% recomendable

The Lady in Tech

Oct 08, 2024  on Shopify

I have just started using the app, seems pretty good. I had a few issues with how to set things up, and received very good customer service, agent name: Shafta. Thank you!

DisDream

Oct 07, 2024  on Shopify

Anastasia à su répondre à mes questions et régler mes problèmes .

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