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Customer reviews: ReConvert Upsell & Cross Sell!

Develop by ReConvert 💵

Reviews (5,395)

Overall rating
4.9

What Merchants Think

Merchants generally appreciate "ReConvert Upsell & Cross Sell" for its functionality in enhancing sales through upsell and cross-sell features. Many users highlight the app's user-friendliness and efficiency in boosting Average Order Value (AOV). The customer support team frequently receives commendations for its prompt and helpful assistance, making the overall experience positive for most users.

Key Strengths

  • Outstanding customer support, particularly from team members Riya, Alex, and Shafta.
  • User-friendly interface and ease of setup for post-purchase processes.
  • Customizable features that allow for effectively tailored upsell opportunities.
  • Significant impact on increasing Average Order Value (AOV) for merchants.
  • Quick responsiveness and availability of knowledgeable support staff.

Common Concerns

  • Confusion and dissatisfaction with the app's pricing model and unexpected charges.
  • Technical difficulties with app setup and functionality for some users.
  • Lack of transparency and clarity in billing and usage fees.
  • Reports of the app not functioning or delivering promised outputs for some merchants.

Final Thoughts

Overall, "ReConvert Upsell & Cross Sell" is well-received by merchants who value enhancement in post-purchase sales and exceptional customer support. However, potential users should be cautious about the pricing structure and ensure they fully understand the billing details. The app provides a robust platform for boosting sales, with strong support to address issues, although some users encounter significant challenges.

Well Shopys

Sep 23, 2024  on Shopify

CRAFTMINDS

Sep 23, 2024  on Shopify

Thank you, great service and good support, I recommend to everyone for raising the average check

HERJANN

Sep 23, 2024  on Shopify

Saumaya is perfect, so helpful! thanks for helping with this amazing app

Choco musk

Sep 23, 2024  on Shopify

great service by saumya!

VentureNest

Sep 23, 2024  on Shopify

Me encanta, solo eso puedo decir❤

VANA

Sep 23, 2024  on Shopify

Guter Support, schnell und professionell :)

Vonn Market

Sep 23, 2024  on Shopify

Well its great to have so that you can maximize profits. Plus the staff is really cool they helped me a lot. Actually it was one person. She helped me a lot. Her name is Shafta. Thank you Shafta.

Gifts 4 Cheep

Sep 22, 2024  on Shopify

very helpful 5 stars ty

Jacqueline Baumgardt Art

Sep 22, 2024  on Shopify

Nova

Sep 21, 2024  on Shopify

great app and team, especially shafta she was helpful and patient

hajrshop.eu

Sep 21, 2024  on Shopify

Das Support Team ist wirklich sehr gut. immer verfügbar und bisher auch schnell in der Lösungsfindung bzw. in der Informationsbereitstellung.

EYEMOS

Sep 21, 2024  on Shopify

Great customer support! Thanks, Alex

Floever

Sep 21, 2024  on Shopify

This app is incredibly helpful and always provides quick assistance when needed. I highly recommend it!

LimitlessEffortLLC

Sep 20, 2024  on Shopify

great service

lindraont.se

Sep 20, 2024  on Shopify

Väldigt bra service, de förstår problemet direkt och hjälper till snabbt!

Teami Blends UAE

Sep 19, 2024  on Shopify

Recommended App for Upsell. Been using it for past few years

Fems Nova | Unleash Your Radiance

Sep 18, 2024  on Shopify

Amazing customer service, helped me to set up and explained in detail how to set up the post purchase pages and Thank you page. The onboarding process was very smooth

Hudson & Wells

Sep 18, 2024  on Shopify

Shafta was great. I had a lot of questions and she was extremely helpful.

Visionner

Sep 18, 2024  on Shopify

great customer support and good app, been using it for 5 years now. Riya good work!

Ruut

Sep 17, 2024  on Shopify

The customer service is really great and very helpful with this app. Thanks Shafta for all the nice tips to get things going for me in the updated app!

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