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Customer reviews: ReConvert Upsell & Cross Sell!

Develop by ReConvert 💵

Reviews (5,393)

Overall rating
4.9

What Merchants Think

Merchants generally appreciate "ReConvert Upsell & Cross Sell" for its functionality in enhancing sales through upsell and cross-sell features. Many users highlight the app's user-friendliness and efficiency in boosting Average Order Value (AOV). The customer support team frequently receives commendations for its prompt and helpful assistance, making the overall experience positive for most users.

Key Strengths

  • Outstanding customer support, particularly from team members Riya, Alex, and Shafta.
  • User-friendly interface and ease of setup for post-purchase processes.
  • Customizable features that allow for effectively tailored upsell opportunities.
  • Significant impact on increasing Average Order Value (AOV) for merchants.
  • Quick responsiveness and availability of knowledgeable support staff.

Common Concerns

  • Confusion and dissatisfaction with the app's pricing model and unexpected charges.
  • Technical difficulties with app setup and functionality for some users.
  • Lack of transparency and clarity in billing and usage fees.
  • Reports of the app not functioning or delivering promised outputs for some merchants.

Final Thoughts

Overall, "ReConvert Upsell & Cross Sell" is well-received by merchants who value enhancement in post-purchase sales and exceptional customer support. However, potential users should be cautious about the pricing structure and ensure they fully understand the billing details. The app provides a robust platform for boosting sales, with strong support to address issues, although some users encounter significant challenges.

Dillon's Place

Feb 10, 2025  on Shopify

Riya at customer support answered very quick, efficient and friendly, problem was solved in no time.

Runaway Vows

Feb 10, 2025  on Shopify

Great app, and customer service is very helpful!

myHelestia

Feb 09, 2025  on Shopify

I just started using it, but CS responds very quickly and efficiently!

سكون

Feb 09, 2025  on Shopify

love it great support tram

My Tribe Boots

Feb 08, 2025  on Shopify

Riya really helps you tweak and fine tune. Great service!

Ultra Hearing Aid LLC

Feb 08, 2025  on Shopify

Great app has helped my sales and great customer support from Saumya

Smart Moderns

Feb 08, 2025  on Shopify

Very helpful support

ABR Imagery

Feb 07, 2025  on Shopify

great support!

AHA

Feb 07, 2025  on Shopify

Riya was very helpfull in helping me setup my Reconvert App. Very good customer support

NutriPetPak

Feb 06, 2025  on Shopify

Shafta (support) was very helpful in advising me on improving my conversions through app configuration. And helping me understand my plan. I am staying a happy customer.

Risen Lord

Feb 05, 2025  on Shopify

Great customer service. They take their to answer all your questions

Smash.com

Feb 05, 2025  on Shopify

Great support. Riya helped with everything.

CLOTHO STORE

Feb 04, 2025  on Shopify

This app and the support team is very well.

Mindfulsouls Europe

Feb 04, 2025  on Shopify

Amazing support

Drago

Feb 04, 2025  on Shopify

Class customer support

Oh!MyDoggy

Feb 02, 2025  on Shopify

Estou impressionada com as funcionalidades do app na minha loja Shopify e com suporte de atendimento ao cliente. Shafta é muito gentil e atenciosa.

ANKHGEAR

Feb 01, 2025  on Shopify

Great customer support for onboarding!

BoldVoice Wear

Feb 01, 2025  on Shopify

Saumya was very helpful in sending me Looms to work with the flow builder. Thanks Saumya.

Awaken Superfoods

Feb 01, 2025  on Shopify

Amazing and very helpful he took it upon himself to set up the app for me

Thorns Warehouse

Jan 31, 2025  on Shopify

Great customer service, Thanks Ashley!

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