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Customer reviews: Upsell.com ReConvert Bundles

Develop by Shopify

ReConvert is a powerful Shopify app designed to maximize revenue through post-purchase upsells, cross-sells, and thank-you page customization. This review covers its features, pricing, and real user experiences to help merchants evaluate its potential for their stores.

Reviews (2,815)

Overall rating
4.8

What Merchants Think

Merchants generally appreciate "ReConvert Upsell & Cross Sell" for its functionality in enhancing sales through upsell and cross-sell features. Many users highlight the app's user-friendliness and efficiency in boosting Average Order Value (AOV). The customer support team frequently receives commendations for its prompt and helpful assistance, making the overall experience positive for most users.

Key Strengths

  • Outstanding customer support, particularly from team members Riya, Alex, and Shafta.
  • User-friendly interface and ease of setup for post-purchase processes.
  • Customizable features that allow for effectively tailored upsell opportunities.
  • Significant impact on increasing Average Order Value (AOV) for merchants.
  • Quick responsiveness and availability of knowledgeable support staff.

Common Concerns

  • Confusion and dissatisfaction with the app's pricing model and unexpected charges.
  • Technical difficulties with app setup and functionality for some users.
  • Lack of transparency and clarity in billing and usage fees.
  • Reports of the app not functioning or delivering promised outputs for some merchants.

Final Thoughts

Overall, "ReConvert Upsell & Cross Sell" is well-received by merchants who value enhancement in post-purchase sales and exceptional customer support. However, potential users should be cautious about the pricing structure and ensure they fully understand the billing details. The app provides a robust platform for boosting sales, with strong support to address issues, although some users encounter significant challenges.

Farmer’s Body

Aug 26, 2025  on Shopify

Excellent customer service!

STK Model Car

Aug 26, 2025  on Shopify

At first, I was very frustrated with ReConvert’s pricing model because I was charged based on order value, which was not clear to me in the beginning. However, their customer success director personally reached out to me and handled my case with great efficiency and sincerity. They quickly offered me a fair solution and even provided a refund, which showed me they truly care about their users. I really appreciate the support and the effort they put into resolving my issue. Now I feel confident to continue using this app, and I’m impressed by their customer service. For anyone looking for a good post-purchase upsell tool, I recommend giving ReConvert a try.

Manhattan Viral

Aug 25, 2025  on Shopify

great app i really recommend

The Humble Edit

Aug 25, 2025  on Shopify

Smarty Chef

Aug 24, 2025  on Shopify

Que des éloges pour cette application. Application bien bâtie et efficace et TOP pour le service client, réponse rapide et efficace, les corrections apportées à des problématiques de traduction, leur appui m'a été d'une grande aide pour régler ma configuration des flux, je remercie beaucoup Ashley.

Journey with Jazzy

Aug 24, 2025  on Shopify

The advisors are very helpful. They extended my trial due to issues which have now been sorted out.

Backyard Brillance

Aug 24, 2025  on Shopify

Amazing help. was very happy with my tech and very impressed.

pH Select

Aug 23, 2025  on Shopify

Great app highly recommend!

All Diva Things

Aug 23, 2025  on Shopify

Samuya was very helpful in assisting me with onboarding. I was deciding between ReConvert and another upsell app and I see I made a great choice already :) Looking forward to seeing how this works!

Choozy

Aug 22, 2025  on Shopify

MYNICKY

Aug 22, 2025  on Shopify

il est au top

Spillerne

Aug 21, 2025  on Shopify

Excellent customer service from Shafta - thanks!

Mamaearth

Aug 21, 2025  on Shopify

Cinch Gaming

Aug 20, 2025  on Shopify

5 Star Experience from Alex. Helped set up and was very prompt.

Learning Bugs

Aug 20, 2025  on Shopify

Alex is really helpful, quick response and resolves issues instantly! Cannot fault his service and definitely recommend!

BB by Belén Berbel

Aug 20, 2025  on Shopify

LumensGate

Aug 19, 2025  on Shopify

There were some minor issues with the plugin at first, but I contacted the administrator Alex and he solved it, which was great.

Hormesis

Aug 19, 2025  on Shopify

Team gave me great solutions, best customer support I have ever recieved

Myracle

Aug 19, 2025  on Shopify

Great experience onboarding, Jordan was really helpful and answered all my questions, looking forward to getting started with the app!

EMU Safety

Aug 19, 2025  on Shopify

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