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Customer reviews: ReConvert Upsell & Cross Sell!

Develop by ReConvert 💵

ReConvert is a powerful Shopify app designed to maximize revenue through post-purchase upsells, cross-sells, and thank-you page customization. This review covers its features, pricing, and real user experiences to help merchants evaluate its potential for their stores.

Reviews (5,600)

Overall rating
4.9

What Merchants Think

Merchants generally appreciate "ReConvert Upsell & Cross Sell" for its functionality in enhancing sales through upsell and cross-sell features. Many users highlight the app's user-friendliness and efficiency in boosting Average Order Value (AOV). The customer support team frequently receives commendations for its prompt and helpful assistance, making the overall experience positive for most users.

Key Strengths

  • Outstanding customer support, particularly from team members Riya, Alex, and Shafta.
  • User-friendly interface and ease of setup for post-purchase processes.
  • Customizable features that allow for effectively tailored upsell opportunities.
  • Significant impact on increasing Average Order Value (AOV) for merchants.
  • Quick responsiveness and availability of knowledgeable support staff.

Common Concerns

  • Confusion and dissatisfaction with the app's pricing model and unexpected charges.
  • Technical difficulties with app setup and functionality for some users.
  • Lack of transparency and clarity in billing and usage fees.
  • Reports of the app not functioning or delivering promised outputs for some merchants.

Final Thoughts

Overall, "ReConvert Upsell & Cross Sell" is well-received by merchants who value enhancement in post-purchase sales and exceptional customer support. However, potential users should be cautious about the pricing structure and ensure they fully understand the billing details. The app provides a robust platform for boosting sales, with strong support to address issues, although some users encounter significant challenges.

Soliva.se

Nov 06, 2024  on Shopify

Alex helped me set everything up SUPER FAST. Helped with post purchase and thank you page. Answered fast and is super helpful. Havent gotten an order yet with this app burt hopefully it works fine. It looks really good and profesionall. You can also translate everything which is +

Vogue Vibes

Nov 06, 2024  on Shopify

Saumya answered all my questions and I got and heard exactly what I needed and wanted to hear. As long as I make sales, I will continue to use this app!

EnergiLink

Nov 05, 2024  on Shopify

Saumya was an amazing help in setting up the App Blocks and more

KYOR

Nov 05, 2024  on Shopify

Critteropia

Nov 05, 2024  on Shopify

it is a fantastic app to improve your store sells

COREEX

Nov 04, 2024  on Shopify

good service

Flamenco Dressmaking Australia

Nov 04, 2024  on Shopify

Had a great customer service experience when I needed support

Joyzzle Personalized Gifts

Nov 04, 2024  on Shopify

I really appreciate Shafta's quick response to my concerns with utilizing the app. She was very helpful.

L'Atelier des Fantaisies

Nov 04, 2024  on Shopify

Un vrai sens du service ! L'équipe est non seulement réactive, mais aussi très sympathique.

boníssima

Nov 03, 2024  on Shopify

Un soporte muy rápido y atento. Riya fue de mucha ayuda.

Bixpy-Japan

Nov 03, 2024  on Shopify

とても親切に対応してくれました。 このアプリで売り上げに繋がることを期待しています。

Flamme Fabiola

Nov 03, 2024  on Shopify

tres bonne application

Den & Drew

Nov 02, 2024  on Shopify

SOOOO Helpful and prompt! Thank you so much!

GiftedPouch

Nov 02, 2024  on Shopify

Shroomtopia

Nov 02, 2024  on Shopify

RUADOFLOW

Nov 01, 2024  on Shopify

Primeiro dia de teste. Equipe atenciosa.

JARIMODA

Nov 01, 2024  on Shopify

Fijne en snelle service!! bedankt!

BodyweightEmpire

Nov 01, 2024  on Shopify

I encountered some challenges while setting up the flow, but the support service was excellent and provided immediate assistance.

Holistic - Life

Oct 31, 2024  on Shopify

you can do everything you want with this app. its amazing! The customer service answers in 1 min. special thanks to ash to make this 100!

Harper Kendall

Oct 31, 2024  on Shopify

Just installed this app and received wonderful support from the support guy Ash who guided me through the whole process. Needless to say this app is highly recommended for its host of features.

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