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Customer reviews: ReConvert Upsell & Cross Sell!

Develop by ReConvert 💵

ReConvert is a powerful Shopify app designed to maximize revenue through post-purchase upsells, cross-sells, and thank-you page customization. This review covers its features, pricing, and real user experiences to help merchants evaluate its potential for their stores.

Reviews (2,679)

Overall rating
4.9

What Merchants Think

Merchants generally appreciate "ReConvert Upsell & Cross Sell" for its functionality in enhancing sales through upsell and cross-sell features. Many users highlight the app's user-friendliness and efficiency in boosting Average Order Value (AOV). The customer support team frequently receives commendations for its prompt and helpful assistance, making the overall experience positive for most users.

Key Strengths

  • Outstanding customer support, particularly from team members Riya, Alex, and Shafta.
  • User-friendly interface and ease of setup for post-purchase processes.
  • Customizable features that allow for effectively tailored upsell opportunities.
  • Significant impact on increasing Average Order Value (AOV) for merchants.
  • Quick responsiveness and availability of knowledgeable support staff.

Common Concerns

  • Confusion and dissatisfaction with the app's pricing model and unexpected charges.
  • Technical difficulties with app setup and functionality for some users.
  • Lack of transparency and clarity in billing and usage fees.
  • Reports of the app not functioning or delivering promised outputs for some merchants.

Final Thoughts

Overall, "ReConvert Upsell & Cross Sell" is well-received by merchants who value enhancement in post-purchase sales and exceptional customer support. However, potential users should be cautious about the pricing structure and ensure they fully understand the billing details. The app provides a robust platform for boosting sales, with strong support to address issues, although some users encounter significant challenges.

Tulleys Boutique

Mar 05, 2025  on Shopify

Thank you so much for helping me to set up. That made it so much easier for me

luumra

Mar 04, 2025  on Shopify

top app!

Aubermont

Mar 04, 2025  on Shopify

Ashley muito atenciosa...

The Perfume Brand

Mar 04, 2025  on Shopify

Great support!

Jewels Boutique

Mar 01, 2025  on Shopify

Amazing service!

Delicate Leather

Feb 28, 2025  on Shopify

DownUnderDeal

Feb 27, 2025  on Shopify

I highly recommend this app! Shafta, one of the team members, was incredibly helpful and set everything up for me remotely. I’m so happy with the service!

Heliocare NZ

Feb 27, 2025  on Shopify

BioGenesis Laboratory

Feb 27, 2025  on Shopify

ReConvert is a great app, but what impresses me even more is their customer service, wow! Shafta was phenomenal and helped me through the entire set up process, which meant a lot! Thanks so much :)

ARISE Life Skills and Staff Training

Feb 27, 2025  on Shopify

Hi, I was having difficulty with the recent update. I contacted support through chat and spoke with Ashley. She was fast, professional and helped me figure out the problem like MAGIC! Thank you so much for providing the help. Your product is working well for ARISE and it makes it so much easier when the support team member, and Ashley is a perfect example, is friendly and super helpful-awesome!

Author Lee Savino

Feb 27, 2025  on Shopify

expensive but good

Oliver & Annis

Feb 26, 2025  on Shopify

Fantastic help with setting up the app. I will see how the results come in!

SPICYBEARS

Feb 26, 2025  on Shopify

Great and easy to use

Dream Mart

Feb 26, 2025  on Shopify

Quizify

Feb 25, 2025  on Shopify

Saumya did a brilliant job, setting us up the whole upsell-process. All we had to do was sending the upsell products and what discount we want to use. Seriously best experience in upsell-apps so far. Big recommendation.

The SouthernBell Shop

Feb 24, 2025  on Shopify

Very user friendly.

Equestrian Accessory

Feb 24, 2025  on Shopify

Super car j’arrivais pas du tout avec l’application vu qu’elle a changé récemment et que elle est en anglais. Merci beaucoup

Milhome

Feb 22, 2025  on Shopify

Really great and fast support!

Vittelo

Feb 22, 2025  on Shopify

thanks Alex for the help setting it up

Acid Eclipse

Feb 22, 2025  on Shopify

I just downloaded the app so I can't speak on performance yet but customer service is 10/10. Riya stayed on for 30 minutes helping me figure out how to set up what products i want to show in the various upsells. Thanks Riya!

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