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Customer reviews: Upsell.com ex ReConvert

Develop by Shopify

ReConvert is a powerful Shopify app designed to maximize revenue through post-purchase upsells, cross-sells, and thank-you page customization. This review covers its features, pricing, and real user experiences to help merchants evaluate its potential for their stores.

Reviews (2,671)

Overall rating
4.8

What Merchants Think

Merchants generally appreciate "ReConvert Upsell & Cross Sell" for its functionality in enhancing sales through upsell and cross-sell features. Many users highlight the app's user-friendliness and efficiency in boosting Average Order Value (AOV). The customer support team frequently receives commendations for its prompt and helpful assistance, making the overall experience positive for most users.

Key Strengths

  • Outstanding customer support, particularly from team members Riya, Alex, and Shafta.
  • User-friendly interface and ease of setup for post-purchase processes.
  • Customizable features that allow for effectively tailored upsell opportunities.
  • Significant impact on increasing Average Order Value (AOV) for merchants.
  • Quick responsiveness and availability of knowledgeable support staff.

Common Concerns

  • Confusion and dissatisfaction with the app's pricing model and unexpected charges.
  • Technical difficulties with app setup and functionality for some users.
  • Lack of transparency and clarity in billing and usage fees.
  • Reports of the app not functioning or delivering promised outputs for some merchants.

Final Thoughts

Overall, "ReConvert Upsell & Cross Sell" is well-received by merchants who value enhancement in post-purchase sales and exceptional customer support. However, potential users should be cautious about the pricing structure and ensure they fully understand the billing details. The app provides a robust platform for boosting sales, with strong support to address issues, although some users encounter significant challenges.

Sarah Belle

Jul 08, 2025  on Shopify

I am excited to use this app! I am still getting it up and going and the customer service is super helpful. They've shared helpful resources and jumped in to help me get my first upsell set up properly. I can't wait to test so many others. Thank you for providing a great experience!

Amarta

Jul 08, 2025  on Shopify

Exceptional support, smooth functionality, and an amazing team behind it. Special shoutout to Avraham, incredibly helpful, quick to respond, and genuinely cares about helping you get results. Highly recommended for anyone looking to optimize their post-purchase funnel on Shopify. This app is a must-have!

TrekBudo

Jul 08, 2025  on Shopify

Quick and clear instructions. Very helpfull

XOZO

Jul 07, 2025  on Shopify

Muy buena app, y soporte genial. Recomendado.

Il mio negozio

Jul 07, 2025  on Shopify

Best upsell app in shopify. No doubts! Support team is 100% on point. .

StyledGenie

Jul 07, 2025  on Shopify

Shafta took the time to make a video to explain how to make a banner. Thank you!

Nalora

Jul 07, 2025  on Shopify

The best support I've got. They setup all my upsells and helped me generate more revenue!

NapoliFans

Jul 06, 2025  on Shopify

top

The wool family

Jul 04, 2025  on Shopify

Super fijne klantenservice! App is even puzzelen op het begin, maar heeft alle mogelijkheden die je maar kan wensen.

Hyluna

Jul 04, 2025  on Shopify

i have Reconvert since it starts. And its worth every penny.

TheJazmynShakira

Jul 04, 2025  on Shopify

鬼エイム【公式オンラインショップ】

Jul 03, 2025  on Shopify

ReConvert’s customer support is outstanding!

HairKind Club

Jul 03, 2025  on Shopify

Really enjoyed creating my funnels. The support reacts very quickly and is a pleasure talking to them

Sunnys UAE

Jul 03, 2025  on Shopify

their customer support is top notch. Shafta was super helpful and spent alot of time with me to setup everything up. all i had to do was to edit the text and we're live. recommended

SubliSkin

Jul 02, 2025  on Shopify

Assistenza clienti super efficace, App che all'inizio può sembrare poco intuitiva ma che dopo le prime smanettate si capisce il funzionamento e diventa semplice e veloce da usare

The Watch & Jewelry Aficionado

Jul 02, 2025  on Shopify

Ashley was amazing assisting me with the install and implementation. Super quick response and the team is amazing.

Le Gouté Natural Spice

Jul 02, 2025  on Shopify

Zelevo

Jul 02, 2025  on Shopify

Great Support, really! Took over my shop and just did everything by themselves. Really kind as well. I recommend it to everyone!

ARTISTICOPIA

Jul 02, 2025  on Shopify

I would like to give my compliments to Alex for his thoroughness and assistance. As some have come to know, I’m a bit challenged when it comes to comprehending directions, even when they are straightforward and easy to understand. I also have this medical issue that takes a real toll on my self-confidence, so I avoid other people and questions like the plague. That’s because interacting with them often turns into a frustrating, agonizing process for me. But Alex was super helpful, and was even able to step in and finish the setup process in my store relating to ReConvert! Thank you so much, Alex! I really appreciate your help. You saved me a headache, a potential mental breakdown, and a whole lot of stress! Thank you! <3

Impressaura

Jul 01, 2025  on Shopify

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