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Customer reviews: ReConvert Upsell & Cross Sell!

Develop by ReConvert 💵

Reviews (5,395)

Overall rating
4.9

What Merchants Think

Merchants generally appreciate "ReConvert Upsell & Cross Sell" for its functionality in enhancing sales through upsell and cross-sell features. Many users highlight the app's user-friendliness and efficiency in boosting Average Order Value (AOV). The customer support team frequently receives commendations for its prompt and helpful assistance, making the overall experience positive for most users.

Key Strengths

  • Outstanding customer support, particularly from team members Riya, Alex, and Shafta.
  • User-friendly interface and ease of setup for post-purchase processes.
  • Customizable features that allow for effectively tailored upsell opportunities.
  • Significant impact on increasing Average Order Value (AOV) for merchants.
  • Quick responsiveness and availability of knowledgeable support staff.

Common Concerns

  • Confusion and dissatisfaction with the app's pricing model and unexpected charges.
  • Technical difficulties with app setup and functionality for some users.
  • Lack of transparency and clarity in billing and usage fees.
  • Reports of the app not functioning or delivering promised outputs for some merchants.

Final Thoughts

Overall, "ReConvert Upsell & Cross Sell" is well-received by merchants who value enhancement in post-purchase sales and exceptional customer support. However, potential users should be cautious about the pricing structure and ensure they fully understand the billing details. The app provides a robust platform for boosting sales, with strong support to address issues, although some users encounter significant challenges.

Danyel Cosmetics & Marli Skin Care

Oct 27, 2024  on Shopify

Shasta was awesome! she set up everything and answered all of my questions! I can't wait to see how this works out!

Qazi Cosmetic Center

Oct 27, 2024  on Shopify

great customer service

Glow Naturel

Oct 26, 2024  on Shopify

Excellent and fast support.

sarafitness.tonificazione

Oct 26, 2024  on Shopify

Thanks so much. You assist me in all, very kind and able to help me.

Arabella's Couture

Oct 25, 2024  on Shopify

Friendly and helpful staff. Helped me with a problem. Would recommend.

KEEPTHATPUMP

Oct 25, 2024  on Shopify

Great help from Saumya :)

LayerGrid

Oct 24, 2024  on Shopify

Really good App, very well integrated and a fantastic support !! I stronlgy recommend it

Blue Dream Worldwide

Oct 24, 2024  on Shopify

Support always seem to be able to help when i have questions or issues! Riya got my problem fixed and even improved my offers. I did however like the previous look of the offers before the update, but none the less, this is the best PPU app out there.

SoftBliss Earplugs

Oct 24, 2024  on Shopify

fast customer service

NEWLYX

Oct 23, 2024  on Shopify

SELEKTE

Oct 23, 2024  on Shopify

J'ai eu un soucis de parametrage et j'ai été extremement bien guidée, l'équipe est réactive et mon problème est a présent solutionné. L'équipe prend le temps necessaire pour vous accompagner et c'est tres agréable.

WE_PURE

Oct 23, 2024  on Shopify

Saumya was very helpful, she explained the app and payment process well, it was enough to convince me to give it a go (even though i was after a free app)

Ashlyn Mathews-Romance Author

Oct 23, 2024  on Shopify

Great customer service. Alex was able to help fix the problem right away. Thank you!

Virgin Brazilian

Oct 23, 2024  on Shopify

Customer service is excellent. Walked me through how to use the new version flow builder editor. Really great app for upselling and cross selling so far. Ashley and Riya really helped me out with Reconvert

Curated Lifestyle Shop

Oct 22, 2024  on Shopify

Много съм благодарен за съдействието на съпорта!

Levany

Oct 21, 2024  on Shopify

Goede snelle persoonlijke service!

LiveYourBest

Oct 21, 2024  on Shopify

Intalled the app and got supper support from Shafta at ReConvert, she help me with everything Super nice and friendly. Highly recommend! Now get after does SALES!

TANAOR – Nano Jewelry

Oct 21, 2024  on Shopify

Shafta Is really great, thank you so much!

Nimeva

Oct 21, 2024  on Shopify

Saumya was great, solved issue I was having in couple of minutes. Best support team!

Wohlivia

Oct 21, 2024  on Shopify

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