ReConvert Upsell & Cross-Sell App Review for Shopify

Customer reviews: ReConvert Upsell & Cross Sell!

ReConvert is a powerful Shopify app designed to maximize revenue through post-purchase upsells, cross-sells, and thank-you page customization. This review covers its features, pricing, and real user experiences to help merchants evaluate its potential for their stores.

Reviews (2,679)

Overall rating

4.9

5

1,155
4

29
3

7
2

9
1

57

What Merchants Think

Merchants generally appreciate "ReConvert Upsell & Cross Sell" for its functionality in enhancing sales through upsell and cross-sell features. Many users highlight the app's user-friendliness and efficiency in boosting Average Order Value (AOV). The customer support team frequently receives commendations for its prompt and helpful assistance, making the overall experience positive for most users.

Key Strengths

Outstanding customer support, particularly from team members Riya, Alex, and Shafta.
User-friendly interface and ease of setup for post-purchase processes.
Customizable features that allow for effectively tailored upsell opportunities.
Significant impact on increasing Average Order Value (AOV) for merchants.
Quick responsiveness and availability of knowledgeable support staff.

Common Concerns

Confusion and dissatisfaction with the app's pricing model and unexpected charges.
Technical difficulties with app setup and functionality for some users.
Lack of transparency and clarity in billing and usage fees.
Reports of the app not functioning or delivering promised outputs for some merchants.

Final Thoughts

Overall, "ReConvert Upsell & Cross Sell" is well-received by merchants who value enhancement in post-purchase sales and exceptional customer support. However, potential users should be cautious about the pricing structure and ensure they fully understand the billing details. The app provides a robust platform for boosting sales, with strong support to address issues, although some users encounter significant challenges.

DESKSPACE

Mar 24, 2025 on Shopify

I’ve been using ReConvert for about three years, and while I initially had concerns—especially after changes to the thank-you pages impacted some features—I have to say the support team really came through. After reaching out again, they were super responsive, helped me resolve the issues, and even restored key features like surveys that I thought were gone for good. The app is back to working smoothly, and I’m already seeing value again. It's clear they’re committed to keeping the app updated and their customers happy. Thanks to the team for turning things around—I'm sticking with ReConvert!

MNP

Mar 23, 2025 on Shopify

excellent staff.

AROMAS DELUXE

Mar 23, 2025 on Shopify

Shifaa

Mar 23, 2025 on Shopify

Très bonnes applications d'upsell et un merci à Ashley pour son soutien qui a été d'une grande aide.

Sylvian Grant

Mar 22, 2025 on Shopify

great service and great product! amazing support as well!

Sharkninja

Mar 21, 2025 on Shopify

The support team is fast and helpfull. The app's features are truly useful. Being able to suggest products at the checkout page was exactly what we are looking for. I'm sure it will play a big role in increasing revenue and conversions

BathroomLux

Mar 20, 2025 on Shopify

Highly responsive and supportive!!!

Lockett Labs UK

Mar 20, 2025 on Shopify

Shafta helped me by tunring off some settings i needed sorted. thank you

CHARLOT · Paris

Mar 20, 2025 on Shopify

Great

Twitchers Emporium Store

Mar 20, 2025 on Shopify

Shafta helped me set up reconvert, I had no idea what I was doing and she helped me in a meaningful way, rather than just send me instructions that I don’t understand. She was fantastic!

SlimJaro

Mar 20, 2025 on Shopify

Amazing app, been using it for 4 of my stores, added it today to my new store +$400 in sales in 2 hours

Antaluna

Mar 19, 2025 on Shopify

J'ai quitté aftersell pour vous, tout est parfait pour le moment. SAV au top :)

PHOW

Mar 18, 2025 on Shopify

Sober Carpenter

Mar 18, 2025 on Shopify

J'apprécie vivement le support, Alex m'a aidé rapidement et facilement, merci !

Jope

Mar 17, 2025 on Shopify

REVOK

Mar 16, 2025 on Shopify

saw results almost instantly! regret not installing this app sooner

Equilibrium Pet

Mar 16, 2025 on Shopify

Riya was extremely helpful helping me to edit the widgets, that was a quick but effective assistance!

Bange CI

Mar 15, 2025 on Shopify

Sticker Euphoria

Mar 14, 2025 on Shopify

I recently installed the app and faced some issues because I didn’t know how to remove certain elements. I quickly reached out to their chat support, Riya help me and responded super fast. This was the best customer service I’ve had with any app. They were very attentive and even did it for me. Simply the best!

Waist Magnet

Mar 14, 2025 on Shopify

This is the absolute reconvert up sell app. I am currently using on both my store customer service is patient and mailing