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Customer reviews: ReConvert Upsell & Cross Sell!

Develop by ReConvert 💵

ReConvert is a powerful Shopify app designed to maximize revenue through post-purchase upsells, cross-sells, and thank-you page customization. This review covers its features, pricing, and real user experiences to help merchants evaluate its potential for their stores.

Reviews (5,600)

Overall rating
4.9

What Merchants Think

Merchants generally appreciate "ReConvert Upsell & Cross Sell" for its functionality in enhancing sales through upsell and cross-sell features. Many users highlight the app's user-friendliness and efficiency in boosting Average Order Value (AOV). The customer support team frequently receives commendations for its prompt and helpful assistance, making the overall experience positive for most users.

Key Strengths

  • Outstanding customer support, particularly from team members Riya, Alex, and Shafta.
  • User-friendly interface and ease of setup for post-purchase processes.
  • Customizable features that allow for effectively tailored upsell opportunities.
  • Significant impact on increasing Average Order Value (AOV) for merchants.
  • Quick responsiveness and availability of knowledgeable support staff.

Common Concerns

  • Confusion and dissatisfaction with the app's pricing model and unexpected charges.
  • Technical difficulties with app setup and functionality for some users.
  • Lack of transparency and clarity in billing and usage fees.
  • Reports of the app not functioning or delivering promised outputs for some merchants.

Final Thoughts

Overall, "ReConvert Upsell & Cross Sell" is well-received by merchants who value enhancement in post-purchase sales and exceptional customer support. However, potential users should be cautious about the pricing structure and ensure they fully understand the billing details. The app provides a robust platform for boosting sales, with strong support to address issues, although some users encounter significant challenges.

Beflax Linen

Dec 27, 2024  on Shopify

Alex from the support team was phenomenal! He was able to help us resolve the issue with non working funnel, he took patience and detailed approach with multiple testing to figure out where was the bug. he stayed for over 30min after his shift to make sure this gets resolved (a team of 3 people tried to resolve that in the past unsuccessfully - but Alex managed to do it all by himself). Very grateful and now fingers crossed I can make more sales in the last 3 days of this year :))) wish me luck!

Wooden Table Baking Company

Dec 27, 2024  on Shopify

Omas Cosmetics

Dec 26, 2024  on Shopify

Alex went above and beyond answering all my questions and was able to set the app up for me,

Magnolia's Mate

Dec 26, 2024  on Shopify

すごく丁寧に対応してくれてすごく助かりました!!ありがとうございました!

クーベル

Dec 25, 2024  on Shopify

have contacted support several times, and they always provide a thorough and helpful resolution. I have also successfully upsell products using this app, so I believe it is extremely effective.

PressGo

Dec 25, 2024  on Shopify

Great

Pure Nest Drop

Dec 24, 2024  on Shopify

AHAVA Global

Dec 23, 2024  on Shopify

I recommend this app

Cake Gift Co

Dec 22, 2024  on Shopify

Good so far

Freche Klamotten

Dec 22, 2024  on Shopify

Alex from the support team was incredibly helpful, and I’m amazed at how quickly the support team responds.

Basel Belle

Dec 20, 2024  on Shopify

Saumya her support was great. Even did some logical suggestions with regards to store improvements. All in all great.

CutyPet

Dec 19, 2024  on Shopify

Riya has been very helpful. She set up my funnels and helped me with everything. I kept asking to change stuff and she did it right away. Very nice and comprehensive. <3 Wonderful customer service!!

KERRASTAZ

Dec 19, 2024  on Shopify

je n'ai pas encore testé, mais l'assistance est très réactive et réponds à toutes nos questions.

Sol & Skara

Dec 18, 2024  on Shopify

neede help and support staff was on it after 10 seconds and solved my problem, amazing support!

Innerverse - Journey Within

Dec 18, 2024  on Shopify

NexShop

Dec 18, 2024  on Shopify

bueno

Kids Secret

Dec 18, 2024  on Shopify

Love the app. Great features. Big thanks to Ash for his support setting it up.

RunX Nutrition

Dec 17, 2024  on Shopify

Alex is a weapon -- such a big help to someone just coming onto the platform.

Marshmalloo.com

Dec 17, 2024  on Shopify

ReConvert is a must-have for anyone looking to boost upsells and enhance their post-purchase experience. The app is incredibly user-friendly, with features that make customizing thank-you pages and driving additional revenue effortless. What truly sets ReConvert apart, though, is the exceptional customer support. Alex went above and beyond, providing personalized guidance and ensuring every detail of our setup was perfect. His proactive approach and dedication made the entire process seamless and stress-free. If you’re serious about optimizing your store, ReConvert—and Alex’s outstanding support—are absolutely worth it!

Memorygram

Dec 17, 2024  on Shopify

Amazing support team and always willing to assist. Especially from Riya and Shafta!

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