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Customer reviews: ReConvert Upsell & Cross Sell!

Develop by ReConvert 💵

ReConvert is a powerful Shopify app designed to maximize revenue through post-purchase upsells, cross-sells, and thank-you page customization. This review covers its features, pricing, and real user experiences to help merchants evaluate its potential for their stores.

Reviews (5,600)

Overall rating
4.9

What Merchants Think

Merchants generally appreciate "ReConvert Upsell & Cross Sell" for its functionality in enhancing sales through upsell and cross-sell features. Many users highlight the app's user-friendliness and efficiency in boosting Average Order Value (AOV). The customer support team frequently receives commendations for its prompt and helpful assistance, making the overall experience positive for most users.

Key Strengths

  • Outstanding customer support, particularly from team members Riya, Alex, and Shafta.
  • User-friendly interface and ease of setup for post-purchase processes.
  • Customizable features that allow for effectively tailored upsell opportunities.
  • Significant impact on increasing Average Order Value (AOV) for merchants.
  • Quick responsiveness and availability of knowledgeable support staff.

Common Concerns

  • Confusion and dissatisfaction with the app's pricing model and unexpected charges.
  • Technical difficulties with app setup and functionality for some users.
  • Lack of transparency and clarity in billing and usage fees.
  • Reports of the app not functioning or delivering promised outputs for some merchants.

Final Thoughts

Overall, "ReConvert Upsell & Cross Sell" is well-received by merchants who value enhancement in post-purchase sales and exceptional customer support. However, potential users should be cautious about the pricing structure and ensure they fully understand the billing details. The app provides a robust platform for boosting sales, with strong support to address issues, although some users encounter significant challenges.

Meal In A Jar Inc.

Jan 12, 2025  on Shopify

Thank you so much for your help, Shafta! Your quick response and immediate resolution were exactly what we needed for our e-commerce shop. The issue was fixed in less than 15 minutes! Truly outstanding service—thank you again!

MBF Goods

Jan 11, 2025  on Shopify

C. Manee Shop

Jan 10, 2025  on Shopify

Sehr gute Beratung im Chat!

White Bear Reiki & Coaching

Jan 10, 2025  on Shopify

LuxScents.nl

Jan 09, 2025  on Shopify

Very good and easy

Brain Tea

Jan 08, 2025  on Shopify

This is a fantastic app, and the support staff is exceptional. My latest interaction was with Shafta, but based on my experience, they are all great.

Falkenwald GmbH

Jan 08, 2025  on Shopify

great service

Vitalcup

Jan 07, 2025  on Shopify

イチリンペット

Jan 06, 2025  on Shopify

サポートの「shafta」様がわかりやすい説明をしてくれたので、すごく満足です!使い方とかわからなくても、サポートが良い!

Ty-Art

Jan 06, 2025  on Shopify

Excellent assistance, I recommend hundred times !

Sk1ntro

Jan 03, 2025  on Shopify

Great app and customer service!

Cirkle Sverige

Jan 03, 2025  on Shopify

Great experience!

CLARK

Jan 02, 2025  on Shopify

Elena Nora

Jan 02, 2025  on Shopify

Ash you are very helpfull ! Thankyou for your services

myMayz

Dec 30, 2024  on Shopify

Nice and important app

Sakerplus

Dec 29, 2024  on Shopify

Alex provided outstanding support—thank you for your patience and expertise in resolving my issue so efficiently!

Hunt The West

Dec 28, 2024  on Shopify

Always quick to respond when I need help with the app!!

Miss Pomela Cosmética Natural

Dec 28, 2024  on Shopify

Alex has been extremely helpful. I'm a bit like a fish out of water to set these apps up, and he did it for me, no hassels. I wish all customer support were like this!

G Harmony Apparel

Dec 28, 2024  on Shopify

I just want to say that the customer service I received from Alex in setting up the App on my shopify store was amazing. He completed steps in 15 minutes that would have taken me days to set up. Its really a huge help as a small business owner to receive top notch assistance. One less thing I have to try and complete in my already long lists of things to do in my store. Thank you again Alex! You were wonderful and very understanding.

Home Crush

Dec 27, 2024  on Shopify

Very helpful and seemless set up

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