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Customer reviews: ReConvert Upsell & Cross Sell!

Develop by ReConvert 💵

Reviews (5,395)

Overall rating
4.9

What Merchants Think

Merchants generally appreciate "ReConvert Upsell & Cross Sell" for its functionality in enhancing sales through upsell and cross-sell features. Many users highlight the app's user-friendliness and efficiency in boosting Average Order Value (AOV). The customer support team frequently receives commendations for its prompt and helpful assistance, making the overall experience positive for most users.

Key Strengths

  • Outstanding customer support, particularly from team members Riya, Alex, and Shafta.
  • User-friendly interface and ease of setup for post-purchase processes.
  • Customizable features that allow for effectively tailored upsell opportunities.
  • Significant impact on increasing Average Order Value (AOV) for merchants.
  • Quick responsiveness and availability of knowledgeable support staff.

Common Concerns

  • Confusion and dissatisfaction with the app's pricing model and unexpected charges.
  • Technical difficulties with app setup and functionality for some users.
  • Lack of transparency and clarity in billing and usage fees.
  • Reports of the app not functioning or delivering promised outputs for some merchants.

Final Thoughts

Overall, "ReConvert Upsell & Cross Sell" is well-received by merchants who value enhancement in post-purchase sales and exceptional customer support. However, potential users should be cautious about the pricing structure and ensure they fully understand the billing details. The app provides a robust platform for boosting sales, with strong support to address issues, although some users encounter significant challenges.

Let's Brick

Nov 19, 2024  on Shopify

Tudo ok!

HANGUK MALL

Nov 19, 2024  on Shopify

fast response!

The Joy Crafters

Nov 19, 2024  on Shopify

The customization options are excellent, and the features have increased our revenue. Special thanks to Saumya for exceptional support—quick, patient, and helpful. Highly recommend!

FADED CULTURE

Nov 18, 2024  on Shopify

Ash is doing a great job with walking me through the steps i need to do for my thank you survey and other needs. He has been attentive and available when needed as well, which i appreciate with my in and outs of the chat.

Millercare

Nov 18, 2024  on Shopify

Ash was very helpful during my initial set up. The set up was straightforward, but I was just unsure of one thing and it was sorted within minutes.

FunAcrylic

Nov 18, 2024  on Shopify

Thank you to the team for setting everything up for me. Looking forward to a win-win partnership!

modavire.com

Nov 18, 2024  on Shopify

great support

My Store

Nov 18, 2024  on Shopify

Fast and great service! Riya resolved my issue within minutes and made it so easy. Excellent app and team! 5/5

hmdropship

Nov 17, 2024  on Shopify

Auto Adventure Shop

Nov 17, 2024  on Shopify

Ash, helped me with my store needs! Thank you!!!!

Faculty Fits

Nov 16, 2024  on Shopify

Ash was super helpful and quick to respond.!

Vandelay Outlets

Nov 16, 2024  on Shopify

Absolutely wonderful and quick service by Ash.

Omerta smartphone

Nov 16, 2024  on Shopify

J&M HOME

Nov 15, 2024  on Shopify

Merci Alex !! SAV de qualité !

SEASON DEGREE

Nov 15, 2024  on Shopify

Grounding of Sweden

Nov 15, 2024  on Shopify

Supportive customer service!

Stoner Paris | Bijoux pour hommes

Nov 15, 2024  on Shopify

Merci pour l'aide d'installation et la réponse à mes questions

Pure Parfum

Nov 15, 2024  on Shopify

Very good service from Saumya , app also works great

ZUDO

Nov 14, 2024  on Shopify

Manga Bankai Shop

Nov 14, 2024  on Shopify

molto brao ed effcienrte

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