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Customer reviews: ReConvert Upsell & Cross Sell!

Develop by ReConvert 💵

Reviews (5,598)

Overall rating
4.9

What Merchants Think

Merchants generally appreciate "ReConvert Upsell & Cross Sell" for its functionality in enhancing sales through upsell and cross-sell features. Many users highlight the app's user-friendliness and efficiency in boosting Average Order Value (AOV). The customer support team frequently receives commendations for its prompt and helpful assistance, making the overall experience positive for most users.

Key Strengths

  • Outstanding customer support, particularly from team members Riya, Alex, and Shafta.
  • User-friendly interface and ease of setup for post-purchase processes.
  • Customizable features that allow for effectively tailored upsell opportunities.
  • Significant impact on increasing Average Order Value (AOV) for merchants.
  • Quick responsiveness and availability of knowledgeable support staff.

Common Concerns

  • Confusion and dissatisfaction with the app's pricing model and unexpected charges.
  • Technical difficulties with app setup and functionality for some users.
  • Lack of transparency and clarity in billing and usage fees.
  • Reports of the app not functioning or delivering promised outputs for some merchants.

Final Thoughts

Overall, "ReConvert Upsell & Cross Sell" is well-received by merchants who value enhancement in post-purchase sales and exceptional customer support. However, potential users should be cautious about the pricing structure and ensure they fully understand the billing details. The app provides a robust platform for boosting sales, with strong support to address issues, although some users encounter significant challenges.

O2 Leather

Apr 17, 2025  on Shopify

Customer Service is perfect. I have a contact with Saumya. She is very helpful.

Skinergy

Apr 17, 2025  on Shopify

good

www.naturalherbsandsupplements.com

Apr 16, 2025  on Shopify

great customer experience

The Scout Shop IE

Apr 16, 2025  on Shopify

Really easy to use and implement! Immediate revenue impact. Had an issue regarding excluding certain products from discounts, Saumya helped solved it in 5 mins :)

spartanmealpreps

Apr 16, 2025  on Shopify

JustCakeIt!

Apr 16, 2025  on Shopify

Alex was EXTREMELY HELPFUL in setting iup my upsell options. He was patient and very knowledgeable. Thank you so much!

MHE

Apr 16, 2025  on Shopify

vivistix

Apr 15, 2025  on Shopify

Friendly and informative help!

Loveable Lips

Apr 15, 2025  on Shopify

Very helpful and prompt support (don't make the mistake like i did and waste time on ChatGPT on how to use ReConvert - ask them direct! :) Ashley & Riya have been great assistance

Japanese Melody

Apr 13, 2025  on Shopify

Great!

Hello Quality Equestrian

Apr 13, 2025  on Shopify

Brilliant App

NUMY

Apr 13, 2025  on Shopify

great customer service

Jatanele

Apr 13, 2025  on Shopify

Alex was able to help me understand the platform.

Quillspire

Apr 11, 2025  on Shopify

So far, great! Alex was very helpful in getting me set up.

Vitruvin Longevity Foods

Apr 11, 2025  on Shopify

Great support by Alex, very friendly and professional conversation! Easy communication and great results!

Davinci Chocolatier

Apr 10, 2025  on Shopify

⭐️⭐️⭐️⭐️⭐️ Ashley was amazing! She helped me set up the ReConvert app and had everything up and running in under 10 minutes. Her support was fast, clear, and super helpful — I really appreciate how easy she made the entire process. Great customer service and a great app. Thank you, Ashley!

Toucan Cocktails

Apr 08, 2025  on Shopify

Shafta was lovely, i enjoyed working with her. She took the time to walk me through the capabilities of the app and answered all my questions.

NG Nutra

Apr 08, 2025  on Shopify

Shafta and Riya have both been great.

Vivara-kobenhavn

Apr 08, 2025  on Shopify

Some free revenue and good support

Touch Nest

Apr 08, 2025  on Shopify

I had an amazing experience with ReConvert, and I especially want to thank Shafta for her incredible support. She went above and beyond to set up my page perfectly. From start to finish, she was patient, professional, and made sure every detail was taken care of. The setup was smooth, and she made the whole process super easy to understand. ReConvert is a powerful app, and with team members like Shafta, the experience becomes even better. Highly recommend this app to anyone looking to improve their upsell and post-purchase strategy!

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