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Customer reviews: Wiser Upsell & Cross Sell

Reviews (723)

Overall rating
4.9

What Merchants Think

The reviews for "Wiser Product Recommendations" reveal highly positive sentiments. Merchants have consistently praised the app for its user-friendly nature, robust features, and exceptional customer support. Many have highlighted the app's positive impact on their sales and the seamless integration it offers into existing systems. Both the expertise and the promptness of the support team, particularly individuals like Toheeb and Ankit, have been especially appreciated, reinforcing a strong sense of trust and satisfaction among users.

Key Strengths

  • Exceptional customer support, often going above and beyond.
  • Easy to use and integrate with existing systems.
  • Solid performance in increasing sales and conversions.
  • High degree of customization available for a seamless store experience.
  • Strong AI-based recommendations for upselling and cross-selling.

Common Concerns

  • Confusion regarding billing related to total monthly orders and perceived lack of transparency.
  • Some features or translations not fully available, requiring additional customization.

Final Thoughts

Overall, "Wiser Product Recommendations" stands out as a dependable and efficient tool for retailers looking to boost their sales through intelligent recommendations. The app's comprehensive features and outstanding customer service make it a recommended addition for e-commerce stores, though potential users should clarify billing details up front to avoid misunderstandings.

JLMBOX

Jul 10, 2024  on Shopify

I am truly impressed with this app and its seamless integration into our system. The team behind it deserves all the praise for their excellent work and support. The real value, of course, will be seen in increased sales, and I am optimistic that this app will enhance our sales performance significantly

Gymlifezone

Jul 01, 2024  on Shopify

Ankit And the team are doing an amazing job, I’m very pleased with this service would recommend to all store owners.

Stratum Aesthetics

Jun 25, 2024  on Shopify

The customer service has been very prompt and helpful. I really like the look of the product recommendation on my site, it's very clean and easy for customers to understand.

Turner Engineering

Jun 24, 2024  on Shopify

Nice support. App is really useful whenever you need for manual recommendation, discount for group product.

Nomax.no

Jun 09, 2024  on Shopify

I had the opportunity to test the product recommendation app (cross-selling) for several months, and I am extremely satisfied with its performance. The app proved to be not only very efficient but also incredibly effective. First and foremost, the app significantly improved our sales results through intelligent complementary product recommendations that perfectly met our customers' needs. Thanks to advanced algorithms, the recommendations were always accurate, which increased our conversion rate. Another advantage of the app is its intuitive interface, which allows for quick and easy implementation and management of recommendations. Even individuals without advanced technical knowledge can fully utilize its functionalities. I must also mention the technical support. The support team is very helpful and always ready to respond quickly to our inquiries. Any issues were resolved promptly, allowing us to focus on running our business. In summary, the product recommendation app is an extremely valuable tool that I highly recommend to anyone looking to increase their sales and improve their customers' shopping experience.

ADJOAA

Jun 04, 2024  on Shopify

The staff are incredibly responsive and helpful. I've always appreciated the support provided by Ankit and Shanu. The WISER app is helping us enhance personalisation for our customers. We look forward to using more of the functionalities provided by WISER.

SUNNY SUMMER

May 31, 2024  on Shopify

サポートが非常に素晴らしいです。セットアップが出来なかったので質問したところ、セットアップをしてくれて助かりました。 ECサイトの表示言語が日本語にも対応出来る点がとても良いと思いました。

Texas Treats

May 27, 2024  on Shopify

This app is awesome and a must have to increase revenue. The staff is very kind and patient when helping you learn. I highly recommend.

Brand Corner

May 27, 2024  on Shopify

Very helpful service. We use this system across more than three websites as a company. I would suggest using anyone, as the outcome has pleased us greatly. Ankit is always there to help us when we need it!

Color Theory Textiles

May 26, 2024  on Shopify

One of the most comprehensive and customizable AI based recommendation apps available. Speedy and helpful support

The Scented Vine

Apr 12, 2024  on Shopify

The staff was super helpful when setting up and integrating the app with my site. I was incredibly busy during the time they were working to set everything up but they were very patient with me and checked-in on helping to integrate another app as well. The wishlist feature is also working beautifully on my site.

Purpleleaf UK

Apr 10, 2024  on Shopify

非常好的客服服务,ANKIT给我提供了很多有用的建议。 Very good customer service, ANKIT gave me a lot of useful advice.

ミールキット&ネットスーパー - クフウヤ

Apr 03, 2024  on Shopify

I had some questions about configuring the design settings, which I didn't fully understand, so I reached out via chat. The customer support I received was exceptional. It was the most satisfying support experience I've ever had.

Black Gravity

Apr 01, 2024  on Shopify

カスタマーサービスがとても親切で、レイアウトについて細かな依頼をしたのですが、全て対応して修正してくれました。 とても助かりました。 ありがとうございます!

M19MINUS

Jan 14, 2024  on Shopify

Great app overall. Works exactly as it should. Ankit & the team are as reactive and helpful as they possibly could be, and provide a high degree of customization to style their widget seamlessly with your store look and feel. Definitely recommended.

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