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Customer reviews: Wiser Upsell & Cross Sell

Reviews (723)

Overall rating
4.9

What Merchants Think

The reviews for "Wiser Product Recommendations" reveal highly positive sentiments. Merchants have consistently praised the app for its user-friendly nature, robust features, and exceptional customer support. Many have highlighted the app's positive impact on their sales and the seamless integration it offers into existing systems. Both the expertise and the promptness of the support team, particularly individuals like Toheeb and Ankit, have been especially appreciated, reinforcing a strong sense of trust and satisfaction among users.

Key Strengths

  • Exceptional customer support, often going above and beyond.
  • Easy to use and integrate with existing systems.
  • Solid performance in increasing sales and conversions.
  • High degree of customization available for a seamless store experience.
  • Strong AI-based recommendations for upselling and cross-selling.

Common Concerns

  • Confusion regarding billing related to total monthly orders and perceived lack of transparency.
  • Some features or translations not fully available, requiring additional customization.

Final Thoughts

Overall, "Wiser Product Recommendations" stands out as a dependable and efficient tool for retailers looking to boost their sales through intelligent recommendations. The app's comprehensive features and outstanding customer service make it a recommended addition for e-commerce stores, though potential users should clarify billing details up front to avoid misunderstandings.

H E L M + O A R

Nov 20, 2024  on Shopify

These guys are simply THE BEST. Exceptional support team that went above and beyond to make sure my use=case of their app was working flawlessly and was pixel-perfect on my website. Brand is so important to me and i was very glad that they were able to accomodate my design needs so that their app looked as native as possible. Cheers!

Poppy's of Atlanta

Nov 18, 2024  on Shopify

This app has been great! The representatives have been very helpful through the install process and afterwards. They are quick to respond and knowledgeable on any questions that I have had. Customers are loving the suggestions that the upsells are providing too! We definitely recommend!

【セルタン 公式】

Nov 09, 2024  on Shopify

Google翻訳を使用した日本語での表示が可能。 詳しい設定方法や疑問がある場合は、英語でのやり取りになるが手厚く丁寧なサポートがある。

Uniscrubs

Nov 09, 2024  on Shopify

Very helpful and friendly team. they will guide you and make sure that you are satisfied. I highly recommend this app. 10/10. GREAT JOB WISER PRODUCT TEAM!!! KEEP IT UP!!! :)

Pleasures By KMarie

Nov 01, 2024  on Shopify

Reached out for assistance and received prompt response. The communication was exceptional. Service exceeded my expectations. I can wait to see the benefits of utilizing this product on my website which came top rated through third party. Thank you Toheeb for assisting me!

Fun Club

Oct 29, 2024  on Shopify

Have used this app on and off for years! Always does what I need and the customer service is quick and helpful. Toheeb is quick to respond and helps me with anything I need. Thanks!

Meldivina Design

Oct 29, 2024  on Shopify

Der Kunden Support hat mir super schnell geholfen, ein dickes Lob dafür besonders an Toheeb. Ich bin noch ziemlich am Anfang und der Erfolg der Empfehlungen von Wiser bleibt abzuwarten. Die Funktion ist jedoch tadellos und es sieht toll aus in meinem Shop!

WORDS & CONFETTI

Oct 28, 2024  on Shopify

Just installed the app, and I’m loving it so far! Customer service has been super responsive, and the app does exactly what I need. It's also easy to use. One feature that would make it even better is the ability to link collections so they auto-update, instead of manually adjusting recommended products.

Gigi Moda - Made in Italy

Oct 28, 2024  on Shopify

So far, so good. The Wiser app has, so far, paid for itself. We have added more sales than the cost of the app each month. Easy setup, helpful staff when something needs to be handled, and the AI recommendations for the customer have all been very helpful and adjust themselves.

Imperio B

Oct 15, 2024  on Shopify

I had some issue with the app on my website and the team is extremely nice and prompt to help, Im super happy with the app the results. 5 stars service !

Vitahub

Oct 14, 2024  on Shopify

Very useful app, have many interesting options and the support team its great and quickly to solve issues. Recommended

JooJoo Paper

Oct 13, 2024  on Shopify

This app is fantastic—super user-friendly with plenty of video tutorials, so you don't need to be a developer to use it! Although my theme wasn’t initially compatible, the support team reached out to me proactively and helped integrate the features into my website. Their assistance was prompt, friendly, and reliable. I'm beyond satisfied—highly recommend!

Sophisticated Stature

Oct 10, 2024  on Shopify

Toheeb was absolutely amazing!! He was able to show me how to setup the widgets and also look on the store and make sure they were showing correctly. I’m pleasantly surprised with the functionality of this app, topped off by the outstanding customer support. Highly recommend this app!!

Sonic Electric

Sep 04, 2024  on Shopify

Customer service was top notch. We were switching from a different app and they set it all up for us from start to finish. They added frequently bought together widget, recommender for you widget, trending now widget, buy it again widget and more. They set us up with pop up upsells, and after sale upsells to see if it would work for our business. All together communication was spot on, it was quick and it was efficient. Everything looks great on our website and we are excited to see how the sales will improve! Thanks again for all the help!

1921Movement

Sep 04, 2024  on Shopify

This App is the real deal and I love how the staff is hands on. You can tell not only do they want you to succeed but they believe in their product.

Alpha Weebs

Aug 23, 2024  on Shopify

We tried a lot of apps with no results. Wiser gave us almost immediate results. The customer support is too A1. A definite recommendation for stores with a lot of items to increase your AOV

Whlsome

Aug 15, 2024  on Shopify

Great App! Have yet to fully test all the capabilities of Wiser, but the features are amazing. The team is very proactive in providing support and resolving issues. Fantastic Support. A++++

CKXgear

Aug 14, 2024  on Shopify

Very useful app for our website to show frequently bought together products. The support team was also able to solve my issues very quickly!

Waterfall Bathrooms

Aug 05, 2024  on Shopify

I appreciate this app from our first website vesimidesign.com, and now also on our second webshop. I am using the app for 2 years. If I had an issue, they help me in few minutes. The price is just a cherry on top. Unlike other apps, this one is almost free for me. I wish everything works like this...

Allure Skin Hub

Aug 04, 2024  on Shopify

Brilliant app, It has added so much more functionality to my site. The service has been amazing and super helpful. I highly recommend this app to anyone.

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